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Alkami description
Alkami provides a digital banking platform designed for banks and credit unions in the USA. It offers a complete suite of services including online and mobile banking, account opening, loan origination, customer service, and marketing tools. Alkami focuses on user experience and customization, allowing financial institutions to tailor the platform to their specific needs and branding. It stands out with its strong security features, robust functionality, and focus on integrating with other financial technology providers. Alkami promises a modern, secure, and engaging digital banking experience for both customers and financial institutions.
Who is Alkami best for
Alkami is a digital banking platform designed for banks and credit unions in the USA. We find that Alkami is praised for its user-friendly interface, modern design, and extensive integration options. However, some users report slow support response times and lengthy implementation timelines. In our experience, Alkami is a flexible platform that adapts to the evolving needs of financial institutions.
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Perfect for institutions of any size, from small credit unions to large national banks seeking a robust digital platform.
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Great fit for banks, credit unions, and other financial institutions looking to modernize their digital banking experience.
Alkami reviews
We've summarised 38 Alkami reviews (Alkami G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of navigation and simplicity.
- Modern and clean platform design enhances user experience.
- Extensive integration options with third-party vendors.
- Continuous improvement and feature updates keep the platform current.
- Flexible platform adapts to the evolving needs of financial institutions.
- Slow support response times hinder issue resolution and member communication.
- Lengthy project implementation and development timelines.
- Instability and frequent outages disrupt online banking services.
- Limited customization options for UX design and data dashboards.
- Complex admin settings for certain features create challenges.
Alkami pricing
See the Alkami pricing page.
Alkami alternatives
Backbase The Engagement Banking PlatformBuilds modern banking experiences across all digital channels.Read more
Oracle Banking Digital ExperienceModern banking platform for engaging customer experiences.Read more
Alkami FAQ
We find Alkami to be a robust digital banking platform tailored for US banks and credit unions. It offers a modern and customizable experience, from online and mobile banking to loan origination and account opening. In our experience, Alkami excels in its comprehensive features and integrations but could improve customer support responsiveness.
What is Alkami and what does Alkami do?
We find Alkami to be a robust digital banking platform tailored for US banks and credit unions. It offers a modern and customizable experience, from online and mobile banking to loan origination and account opening. In our experience, Alkami excels in its comprehensive features and integrations but could improve customer support responsiveness.
Alkami offers extensive integration options with third-party vendors, allowing financial institutions to connect with various fintech providers. This enhances the platform's functionality and allows for a more tailored digital banking experience. We find this flexibility to be a key advantage for institutions seeking a customizable solution.
How does Alkami integrate with other tools?
Alkami offers extensive integration options with third-party vendors, allowing financial institutions to connect with various fintech providers. This enhances the platform's functionality and allows for a more tailored digital banking experience. We find this flexibility to be a key advantage for institutions seeking a customizable solution.
We find that Alkami's main competitors include Backbase, Digital Edge, Bankingly, Q2, Oracle Banking Digital Experience, and FIS. These platforms offer similar digital banking solutions for financial institutions.
What the main competitors of Alkami?
We find that Alkami's main competitors include Backbase, Digital Edge, Bankingly, Q2, Oracle Banking Digital Experience, and FIS. These platforms offer similar digital banking solutions for financial institutions.
Alkami is a legitimate digital banking platform provider. We find that users appreciate its modern interface and integration options but note some issues with support response times and occasional instability. Overall, Alkami seems like a decent choice for financial institutions seeking a modern digital banking solution.
Is Alkami legit?
Alkami is a legitimate digital banking platform provider. We find that users appreciate its modern interface and integration options but note some issues with support response times and occasional instability. Overall, Alkami seems like a decent choice for financial institutions seeking a modern digital banking solution.
I couldn't find any pricing details for Alkami. Contact Alkami directly for specific pricing information tailored to your needs.
How much does Alkami cost?
I couldn't find any pricing details for Alkami. Contact Alkami directly for specific pricing information tailored to your needs.
Alkami's customer service receives mixed reviews. While they are praised for listening to feedback and continuously improving their platform, some users have reported slow support response times and difficulty gauging issue resolution timelines.
Is Alkami customer service good?
Alkami's customer service receives mixed reviews. While they are praised for listening to feedback and continuously improving their platform, some users have reported slow support response times and difficulty gauging issue resolution timelines.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.