Logo of Backbase The Engagement Banking Platform

Backbase The Engagement Banking Platform

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Company health

Employee growth
10% increase in the last year
Web traffic
1% increase in the last quarter
Financing
March 2022 - $129M

Ratings

G2
4.3/5
(10)
Glassdoor
3.6/5
(581)

Backbase The Engagement Banking Platform description

Backbase The Engagement Banking Platform helps banks modernize how they interact with customers. It acts like a digital building set, allowing banks to replace outdated systems gradually. This lets them build a smooth digital experience for customers across all channels, from online banking to mobile apps. Backbase offers pre-built features for common banking tasks and tools for developers to create unique solutions. This approach aims to give banks the flexibility to innovate while providing a consistent and engaging experience for their customers.


Who is Backbase The Engagement Banking Platform best for

Backbase helps banks modernize their digital services with pre-built features and developer tools. It's like a digital building set, allowing banks to replace outdated systems gradually and create a smooth customer experience across all channels. This platform is ideal for mid to large size banks looking to innovate while offering a consistent and engaging customer journey.

  • Ideal for medium to large banks (101+ employees).

  • Best fit for the financial services and banking industry.


Backbase The Engagement Banking Platform features

Supported

Backbase offers pre-built templates and components for common banking journeys.

Supported

Backbase offers low-code capabilities for accelerating digital transformation, suggesting support for building and customizing financial products.

Supported

Backbase supports omnichannel customer engagement across various touchpoints.


Backbase The Engagement Banking Platform pricing

The commentary is based on 1 reviews from Backbase The Engagement Banking Platform G2 reviews.

No pricing information found.


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Backbase The Engagement Banking Platform FAQ

  • What is Backbase The Engagement Banking Platform and what does Backbase The Engagement Banking Platform do?

    Backbase The Engagement Banking Platform is a digital banking platform that helps financial institutions modernize their customer interactions. It provides pre-built components, low-code development tools, and omnichannel engagement features, enabling banks to create seamless digital experiences across various channels while fostering innovation.

  • How does Backbase The Engagement Banking Platform integrate with other tools?

    Backbase integrates with other tools through its open APIs and pre-built connectors. This allows banks to connect with core banking systems, fintech solutions, and other third-party providers. This flexibility enables a customized and comprehensive banking ecosystem.

  • What the main competitors of Backbase The Engagement Banking Platform?

    Alternatives to Backbase include FintechOS, which offers similar modernization tools for financial institutions, and other competitors like Mambu, Infosys Finacle, and Temenos. These platforms provide comparable features for digital banking transformation and omnichannel customer engagement.

  • Is Backbase The Engagement Banking Platform legit?

    Yes, Backbase The Engagement Banking Platform is a legitimate software solution. It's a safe and reliable platform used by banks to modernize their digital services and customer interactions. G2 rates it 4.3/5 based on user reviews.

  • How much does Backbase The Engagement Banking Platform cost?

    I couldn't find pricing details for Backbase The Engagement Banking Platform. Contact Backbase directly for product pricing and to determine if it's worth the investment for your needs.

  • Is Backbase The Engagement Banking Platform customer service good?

    There is no information available about the customer service of Backbase The Engagement Banking Platform. However, reviews on Glassdoor rate the company at a 3.6 out of 5 stars.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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