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Amazon EC2 Systems Manager

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Company health

Employee growth
11% increase in the last year
Web traffic
10% increase in the last quarter

Ratings

G2
4.4/5
(134)
Glassdoor
3.7/5
(206324)

Amazon EC2 Systems Manager description

Amazon EC2 Systems Manager helps businesses manage their computer systems in the cloud. It automates tasks like keeping software updated, tracking what software is installed, and creating system backups. This tool simplifies IT management for Windows and Linux systems hosted on Amazon's cloud platform.


Who is Amazon EC2 Systems Manager best for

Amazon EC2 Systems Manager simplifies IT management for businesses running their infrastructure on AWS. It automates key tasks such as patching, software inventory, and backups, ensuring consistent configurations and robust security. Users appreciate its centralized management and automation capabilities but note the steep learning curve and complex UI.

  • Ideal for small to enterprise-level businesses leveraging AWS.

  • Suitable for businesses operating within the AWS cloud environment.


Amazon EC2 Systems Manager features

Supported

EC2 Systems Manager supports patching Windows operating systems, including Microsoft applications.

Supported

EC2 Systems Manager supports scheduling patch deployments during specific maintenance windows.

Supported

Amazon EC2 Systems Manager supports remote desktop access via Fleet Manager for Windows instances.

Supported

Amazon EC2 Systems Manager supports patching Linux operating systems.

Supported

EC2 Systems Manager supports defining and enforcing patch baselines.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.56

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Neutral
-0.2

Amazon EC2 Systems Manager reviews

We've summarised 134 Amazon EC2 Systems Manager reviews (Amazon EC2 Systems Manager G2 reviews) and summarised the main points below.

Pros of Amazon EC2 Systems Manager
  • Centralized management platform for EC2 instances, simplifying configuration, patching, and security.
  • Automation capabilities streamline repetitive tasks, ensuring consistent configurations and hassle-free patching.
  • Robust reporting and logs provide insightful performance metrics.
  • Seamless integration with other AWS services like IAM and KMS enhances security.
  • Remote access capabilities without compromising security.
Cons of Amazon EC2 Systems Manager
  • Navigation within the interface can be challenging, with some features difficult to locate.
  • Steep learning curve, especially for new users unfamiliar with AWS.
  • The user interface could be more intuitive for certain tasks.
  • AWS console UI for Systems Manager needs improvement for server sorting, information viewing, and log navigation.
  • Re-running failed jobs in Systems Manager is a complex process; requires job re-instantiation.

Amazon EC2 Systems Manager pricing

The commentary is based on 12 reviews from Amazon EC2 Systems Manager G2 reviews.

EC2 Systems Manager is generally considered cost-effective for managing servers and reducing infrastructure costs. However, some users advise carefully reviewing pricing for specific features to avoid unexpected expenses and optimize cost savings. Others mention the flexible pricing options as a benefit.

Users sentiment

Strongly negative
-1

See the Amazon EC2 Systems Manager pricing page.


Amazon EC2 Systems Manager alternatives

  • Logo of ManageEngine Endpoint Central
    ManageEngine Endpoint Central
    Unified endpoint management: secure, automate, and simplify IT.
    Read more
  • Logo of Datadog
    Datadog
    Unified observability platform for monitoring, troubleshooting, and securing cloud applications.
    Read more
  • Logo of Discovery
    Discovery
    AI-powered product analytics for data-driven decisions and growth.
    Read more
  • Logo of Render
    Render
    Effortless cloud hosting and deployments for websites and apps.
    Read more
  • Logo of AWS Systems Manager
    AWS Systems Manager
    Automate and manage cloud infrastructure, simplifying operations.
    Read more
  • Logo of NinjaOne (formerly NinjaRMM)
    NinjaOne (formerly NinjaRMM)
    Unified IT management, simplified and automated.
    Read more

Amazon EC2 Systems Manager FAQ

  • What is Amazon EC2 Systems Manager and what does Amazon EC2 Systems Manager do?

    Amazon EC2 Systems Manager is a cloud-based management service that helps businesses automate IT tasks for their systems hosted on Amazon's cloud platform. It simplifies management of operating systems, software updates, and security configurations for Windows and Linux instances, improving operational efficiency and security.

  • How does Amazon EC2 Systems Manager integrate with other tools?

    Amazon EC2 Systems Manager seamlessly integrates with other AWS services, such as IAM and KMS, for enhanced security and management. It also supports integration with various automation and configuration management tools. This allows for centralized control and streamlines IT operations within the AWS ecosystem.

  • What the main competitors of Amazon EC2 Systems Manager?

    Top alternatives to Amazon EC2 Systems Manager include ManageEngine Endpoint Central, Microsoft Intune, JumpCloud, and SolarWinds Service Desk. These competitors offer similar features for managing and securing devices and applications, often with a focus on simplified IT administration.

  • Is Amazon EC2 Systems Manager legit?

    Yes, Amazon EC2 Systems Manager is a legitimate service offered by Amazon Web Services (AWS). It's a safe and reliable tool to manage and automate your IT infrastructure on the AWS cloud, simplifying tasks such as patching and security. While it has a learning curve, many users appreciate its centralized management and automation capabilities.

  • How much does Amazon EC2 Systems Manager cost?

    There is no pricing information available for Amazon EC2 Systems Manager. Contact Amazon Web Services directly for product pricing details or a quote.

  • Is Amazon EC2 Systems Manager customer service good?

    Customer reviews indicate positive experiences with Amazon EC2 Systems Manager's customer support. Users highlight the platform's user-friendly interface, smooth implementation, and excellent support. While the extensive features may be overwhelming for smaller projects, the support helps navigate this complexity.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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