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Apple iCloud

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Company health

Employee growth
10% increase in the last year
Web traffic
1% decrease in the last quarter
Financing
January 2021 - $1B

Ratings

G2
4.4/5
(1013)
Glassdoor
4.1/5
(43979)

Apple iCloud description

Apple iCloud is Apple's built-in storage and cloud collaboration solution. Users can store files, photos, music, and more, making them accessible across various Apple devices. iCloud facilitates seamless sharing and collaboration on documents.


Who is Apple iCloud best for

Apple iCloud offers seamless data management across Apple devices. Users praise its integration, backups, and file sharing but dislike limited free storage and cost. Ideal for Apple users needing effortless data synchronization.

  • Best for small to enterprise businesses.

  • Ideal for Healthcare, Finance, E-commerce, Retail, Education, Media & Entertainment, and Software industries.


Apple iCloud features

Supported

iCloud Drive syncs files across Apple devices and Windows.

Supported

iCloud supports document co-editing in Pages.

Supported

iCloud allows users to create folders and organize files.

Supported

iCloud allows sharing documents and setting permissions.

Supported

iCloud supports document commenting within iWork apps like Pages, Numbers, and Keynote.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.68

Customer Service

Rather positive
+0.67

Ease of Use

Strongly positive
+0.87

Reliability and Performance

Rather positive
+0.63

Ease of Implementation

Neutral
+0.27

Scalability

Rather negative
-0.57

Apple iCloud reviews

We've summarised 1013 Apple iCloud reviews (Apple iCloud G2 reviews) and summarised the main points below.

Pros of Apple iCloud
  • Seamless integration with Apple ecosystem.
  • Automatic backups.
  • Easy file sharing between Apple devices.
  • Find My Device feature.
  • Keychain password management.
Cons of Apple iCloud
  • Limited free storage.
  • High cost for additional storage.
  • Difficult to access on non-Apple devices.
  • Occasional syncing issues.

Apple iCloud pricing

The commentary is based on 231 reviews from Apple iCloud G2 reviews.

iCloud offers seamless integration within the Apple ecosystem, making it easy to sync data across devices. While the free storage tier is limited, many users find the paid plans worthwhile for the added security and convenience. However, some consider iCloud pricing to be expensive compared to other cloud storage providers.

Users sentiment

Rather negative
-0.68

Apple iCloud alternatives

  • Logo of pCloud
    pCloud
    Secure, accessible cloud storage with custom-branded sharing.
    Read more
  • Logo of Microsoft OneDrive for Business
    Microsoft OneDrive for Business
    Secure cloud storage for work files, syncing across devices.
    Read more
  • Logo of Sync.com
    Sync.com
    Secure cloud storage, file sharing, and collaboration.
    Read more
  • Logo of Microsoft 365
    Microsoft 365
    Connected office apps, cloud storage, and teamwork tools.
    Read more
  • Logo of Microsoft Exchange
    Microsoft Exchange
    Secure business email, calendar, and contacts.
    Read more
  • Logo of macOS Sierra
    macOS Sierra
    Connects Apple devices, simplifies tasks, and optimizes storage.
    Read more

Apple iCloud FAQ

  • What is Apple iCloud and what does Apple iCloud do?

    Apple iCloud offers cloud storage and collaboration, allowing users to store files, photos, and music accessible across Apple devices. It enables seamless file sharing and document collaboration, integrating smoothly within the Apple ecosystem.

  • How does Apple iCloud integrate with other tools?

    iCloud seamlessly integrates within the Apple ecosystem, syncing data across devices. It works with iWork apps for document collaboration and offers features like Keychain for password management and Find My Device for locating lost devices. However, integration with non-Apple platforms is limited.

  • What the main competitors of Apple iCloud?

    Top alternatives to Apple iCloud include Google Workspace, Microsoft 365, and Box. These cloud storage and collaboration platforms offer similar features like file syncing, sharing, and online productivity tools, catering to various device ecosystems and business needs.

  • Is Apple iCloud legit?

    Apple iCloud is generally considered safe and legitimate, offering seamless integration within the Apple ecosystem. Users appreciate the automatic backups, easy file sharing, and Find My Device feature. However, keep in mind the limited free storage and potential syncing issues.

  • How much does Apple iCloud cost?

    Apple iCloud offers three paid plans: iCloud+ 50GB for $0.99/month, iCloud+ 200GB for $2.99/month, and iCloud+ 2TB for $9.99/month. Every Apple ID gets 5GB of iCloud storage for free.

  • Is Apple iCloud customer service good?

    Apple iCloud customer support receives mixed reviews. While some users praise its helpfulness and professionalism, others have reported slow response times and unhelpful support agents. Overall, the customer service experience seems inconsistent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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