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Sync.com

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Company health

Employee growth
23% increase in the last year
Web traffic
4% decrease in the last quarter

Ratings

G2
4.0/5
(35)
Capterra
4.4/5
(45)
TrustPilot
3.8/5
(74)

Sync.com description

Sync.com is a cloud-based platform designed for file storage, sharing, and collaboration. It allows you to store and access your files from any device, share them securely with colleagues or external partners, and collaborate on projects in real-time. Sync.com emphasizes security and privacy, offering end-to-end encryption and compliance with various regulations. It's suitable for businesses of all sizes looking for a secure and reliable alternative to consumer-grade cloud storage solutions.


Who is Sync.com best for

Sync.com is a secure cloud storage and file-sharing platform ideal for businesses needing robust security and collaboration features. Users praise its end-to-end encryption and affordable pricing, while some find the upload/download speeds slow and the customer support lacking. It's a strong choice for those prioritizing data privacy and regulatory compliance, especially in healthcare, finance, and legal.

  • Best for small to medium-sized businesses (SMBs) and enterprises.

  • Ideal for healthcare, finance, legal, education, and other regulated industries.


Sync.com features

Supported

Sync.com allows granular permissions for shared files and folders, including view-only access and download restrictions.

Supported

Two-factor authentication is supported and can be enabled via email or authenticator apps.

Supported

Files in the Sync folder are backed up automatically. Files outside require manual backup using the Vault feature.

Supported

Sync.com supports file versioning for up to 365 days, depending on the plan.

Supported

Sync.com supports storing backups on cloud storage through its automatic backup, sync, and Vault features.

Supported

Sync.com encrypts backup data at rest and in transit using AES-256 and TLS/SSL.

Supported

Sync.com supports secure file sharing with encryption in transit and at rest.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.75

Customer Service

Neutral
+0

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.58

Sync.com reviews

We've summarised 154 Sync.com reviews (Sync.com GetApp reviews, Sync.com TrustPilot reviews, Sync.com Capterra reviews and Sync.com G2 reviews) and summarised the main points below.

Pros of Sync.com
  • Secure, end-to-end encryption for enhanced privacy.
  • Affordable pricing plans compared to other cloud storage providers.
  • Generous free storage tier of 5GB.
  • Vault feature for convenient archiving of less frequently used files.
  • Easy file sharing with customizable links, passwords, and expiry dates.
Cons of Sync.com
  • Slow upload and download speeds, impacting productivity.
  • Customer support response times can be slow and unhelpful.
  • Desktop app can be buggy and prone to syncing issues.
  • Limited third-party integrations compared to competitors.
  • Mobile app lacks features and has a clunky interface.

Sync.com pricing

The commentary is based on 26 reviews from Sync.com Capterra reviews, Sync.com G2 reviews and Sync.com TrustPilot reviews.

Sync.com receives praise for its affordability, especially its generous free tier and competitive pricing for paid plans. Users find the pricing suitable for both personal use and small businesses needing secure storage. However, some complaints mention slow speeds despite paying for premium subscriptions.

Users sentiment

Strongly positive
+0.75

See the Sync.com pricing page.

  • Sync.com has a free plan.

  • Sync.com has a free trial.

Free
Free

The free plan provides basic cloud storage and collaboration features, making it suitable for individuals with basic needs.

Solo Basic
8 / month

The Solo Basic plan offers 2TB of storage and other features for individual users.

Solo Professional
20 / month

The Solo Professional plan provides 6TB of storage and enhanced features for individual users.

Teams Standard
6 / user / month

The Teams Standard plan offers 1TB of storage per user and is designed for teams of 3 or more.

Teams+ Unlimited
15 / user / month

The Teams+ Unlimited plan provides unlimited storage and advanced features for teams of 2 or more.

Enterprise
Custom

The Enterprise plan caters to large organizations with over 100 users and offers custom requirements, an account manager, and training options.


Sync.com alternatives

  • Logo of Apple iCloud
    Apple iCloud
    Syncs your Apple world, simplifying storage and sharing.
    Read more
  • Logo of Tresorit
    Tresorit
    Ultra-secure file sharing and collaboration for teams.
    Read more
  • Logo of pCloud
    pCloud
    Secure, accessible cloud storage with custom-branded sharing.
    Read more
  • Logo of eShare
    eShare
    Secure file sharing and collaboration with enhanced control.
    Read more
  • Logo of Nomadesk
    Nomadesk
    Secure file access, syncing, and sharing for teams.
    Read more
  • Logo of SugarSync
    SugarSync
    Easy, secure file access and sharing from any device. Sync any folder.
    Read more

Sync.com FAQ

  • What is Sync.com and what does Sync.com do?

    Sync.com is a secure cloud storage and file-sharing platform with end-to-end encryption. It offers file syncing, sharing, and collaboration features, making it suitable for individuals and businesses prioritizing data privacy and security. Affordable pricing and a generous free tier add to its appeal.

  • How does Sync.com integrate with other tools?

    Sync.com offers limited third-party integrations compared to competitors. While it supports some integrations, users often express frustration with the lack of extensive integration options. This can hinder workflow efficiency for those reliant on various other software tools.

  • What the main competitors of Sync.com?

    Top Sync.com competitors include SugarSync, known for its flexible folder syncing, Dropbox, popular for file storage and collaboration, and Egnyte, focusing on secure content management. Other alternatives are Box, Microsoft OneDrive for Business, and SendSafely.

  • Is Sync.com legit?

    Yes, Sync.com is a legitimate cloud storage service prioritizing security and privacy with end-to-end encryption. Users praise its affordability and generous free storage tier. However, some users have reported slow speeds and less responsive customer support.

  • How much does Sync.com cost?

    Sync.com's pricing varies depending on the plan. The Free plan is free, Solo Basic is $8/month, Solo Professional is $20/month. Teams Standard costs $6/user/month, and Teams+ Unlimited is $15/user/month. Enterprise plan pricing is custom. Is Sync.com worth it? It depends on your storage needs and budget.

  • Is Sync.com customer service good?

    Sync.com's customer service receives mixed reviews. While some users praise the prompt and helpful support, others express frustration with slow response times, unhelpful generic replies, and unresolved technical issues. Several negative reviews mention difficulty contacting support and lack of effective solutions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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