AR Genie is a visual remote assistance software that uses augmented reality (AR) to help technicians and experts collaborate remotely. Imagine a more immersive video call where experts can draw on the technician's screen. It works with AR glasses, mobile devices, and tablets. AR Genie aims to make problem-solving faster and easier by providing clear visual instructions, reducing downtime, and minimizing the need for on-site visits. It's particularly useful for industries that deal with complex machinery and require detailed technical support.
Who is AR Genie best for
AR Genie is a visual remote assistance software using augmented reality (AR) to connect field technicians with experts. This immersive solution allows experts to provide real-time AR instructions and 3D annotations, improving communication and reducing downtime. AR Genie works with AR glasses, mobile devices, and tablets, making it versatile for various field service needs.
Best for small to mid-sized businesses.
Ideal for businesses with field technicians needing remote assistance, especially those with complex machinery.
AR Genie features
Supported
AR Genie offers AR remote assistance, including real-time collaboration and AR overlays.
Supported
AR Genie offers 3D annotation tools for AR interactions.
Supported
AR Genie supports hands-free access to documents and diagrams using AR glasses and voice commands.
Supported
AR Genie provides interactive, step-by-step AR instructions for complex tasks using its Work Assist platform and AR smart glasses.
AR Genie alternatives
Vuforia Chalk
See what they see, guide them remotely, AR annotations stick.
AR Genie is augmented reality (AR) visual remote assistance software. It allows technicians and experts to collaborate remotely through AR glasses, mobile devices, and tablets, enabling real-time visual instructions, 3D annotations, and hands-free access to information, ultimately reducing downtime and on-site visits.
What is AR Genie and what does AR Genie do?
AR Genie is augmented reality (AR) visual remote assistance software. It allows technicians and experts to collaborate remotely through AR glasses, mobile devices, and tablets, enabling real-time visual instructions, 3D annotations, and hands-free access to information, ultimately reducing downtime and on-site visits.
How does AR Genie integrate with other tools?
AR Genie integrates with AR glasses, mobile devices, and tablets, enabling real-time collaboration and AR overlays. It supports hands-free access to documents and diagrams using AR glasses and voice commands, streamlining complex tasks.
How does AR Genie integrate with other tools?
AR Genie integrates with AR glasses, mobile devices, and tablets, enabling real-time collaboration and AR overlays. It supports hands-free access to documents and diagrams using AR glasses and voice commands, streamlining complex tasks.
What the main competitors of AR Genie?
AR Genie's main competitors include Help Lightning, Remote Eye, and other augmented reality remote assistance software solutions. These alternatives offer similar features like real-time video collaboration, 3D annotation, and support for various devices.
What the main competitors of AR Genie?
AR Genie's main competitors include Help Lightning, Remote Eye, and other augmented reality remote assistance software solutions. These alternatives offer similar features like real-time video collaboration, 3D annotation, and support for various devices.
Is AR Genie legit?
AR Genie appears to be a legitimate AR remote assistance software. It has a 4.4/5 rating on G2 based on nine reviews and boasts features like 3D annotations and hands-free AR access. However, limited user reviews suggest further research is advisable to determine if AR Genie is safe and suitable for your specific needs.
Is AR Genie legit?
AR Genie appears to be a legitimate AR remote assistance software. It has a 4.4/5 rating on G2 based on nine reviews and boasts features like 3D annotations and hands-free AR access. However, limited user reviews suggest further research is advisable to determine if AR Genie is safe and suitable for your specific needs.
How much does AR Genie cost?
I cannot find pricing information for AR Genie. Contact the vendor directly to determine if AR Genie is worth the investment for your product pricing needs.
How much does AR Genie cost?
I cannot find pricing information for AR Genie. Contact the vendor directly to determine if AR Genie is worth the investment for your product pricing needs.
Is AR Genie customer service good?
AR Genie's customer support receives positive feedback overall. Users mention "prompt support," "quick resolution," and a "user-friendly" experience. While some have noted occasional delays or bugs, the overall sentiment towards their customer service is favorable.
Is AR Genie customer service good?
AR Genie's customer support receives positive feedback overall. Users mention "prompt support," "quick resolution," and a "user-friendly" experience. While some have noted occasional delays or bugs, the overall sentiment towards their customer service is favorable.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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