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AR Genie

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Last updated on

Company health

Employee growth
25% increase in the last year

Ratings

G2
4.4/5
(11)

AR Genie description

AR Genie is a visual remote assistance software that uses augmented reality (AR) to help technicians and experts collaborate remotely. Imagine a more immersive video call where experts can draw on the technician's screen. It works with AR glasses, mobile devices, and tablets. AR Genie aims to make problem-solving faster and easier by providing clear visual instructions, reducing downtime, and minimizing the need for on-site visits. It's particularly useful for industries that deal with complex machinery and require detailed technical support.


Who is AR Genie best for

AR Genie is a visual remote assistance software using augmented reality (AR) to connect field technicians with experts. This immersive solution allows experts to provide real-time AR instructions and 3D annotations, improving communication and reducing downtime. AR Genie works with AR glasses, mobile devices, and tablets, making it versatile for various field service needs.

  • Best for small to mid-sized businesses.

  • Ideal for businesses with field technicians needing remote assistance, especially those with complex machinery.


AR Genie features

Supported

AR Genie offers AR remote assistance, including real-time collaboration and AR overlays.

Supported

AR Genie offers 3D annotation tools for AR interactions.

Supported

AR Genie supports hands-free access to documents and diagrams using AR glasses and voice commands.

Supported

AR Genie provides interactive, step-by-step AR instructions for complex tasks using its Work Assist platform and AR smart glasses.


AR Genie alternatives

  • Logo of Vuforia Chalk
    Vuforia Chalk
    See what they see, guide them remotely, AR annotations stick.
    Read more
  • Logo of Oculavis Share
    Oculavis Share
    Remote visual support and digital workflows for faster problem-solving.
    Read more
  • Logo of Skylight
    Skylight
    AR-powered frontline worker assistance for faster, more accurate work.
    Read more
  • Logo of Zoho Lens
    Zoho Lens
    Remote support via AR; see, guide, fix, faster.
    Read more
  • Logo of Dynamics 365 Remote Assist
    Dynamics 365 Remote Assist
    AR-powered teamwork for faster problem-solving and training.
    Read more
  • Logo of nxtStation
    nxtStation
    AR-powered work instructions boost efficiency and streamline training.
    Read more

AR Genie FAQ

  • What is AR Genie and what does AR Genie do?

    AR Genie is augmented reality (AR) visual remote assistance software. It allows technicians and experts to collaborate remotely through AR glasses, mobile devices, and tablets, enabling real-time visual instructions, 3D annotations, and hands-free access to information, ultimately reducing downtime and on-site visits.

  • How does AR Genie integrate with other tools?

    AR Genie integrates with AR glasses, mobile devices, and tablets, enabling real-time collaboration and AR overlays. It supports hands-free access to documents and diagrams using AR glasses and voice commands, streamlining complex tasks.

  • What the main competitors of AR Genie?

    AR Genie's main competitors include Help Lightning, Remote Eye, and other augmented reality remote assistance software solutions. These alternatives offer similar features like real-time video collaboration, 3D annotation, and support for various devices.

  • Is AR Genie legit?

    AR Genie appears to be a legitimate AR remote assistance software. It has a 4.4/5 rating on G2 based on nine reviews and boasts features like 3D annotations and hands-free AR access. However, limited user reviews suggest further research is advisable to determine if AR Genie is safe and suitable for your specific needs.

  • How much does AR Genie cost?

    I cannot find pricing information for AR Genie. Contact the vendor directly to determine if AR Genie is worth the investment for your product pricing needs.

  • Is AR Genie customer service good?

    AR Genie's customer support receives positive feedback overall. Users mention "prompt support," "quick resolution," and a "user-friendly" experience. While some have noted occasional delays or bugs, the overall sentiment towards their customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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