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Dynamics 365 Remote Assist

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Company health

Employee growth
3% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.1/5
(17)

Dynamics 365 Remote Assist description

Dynamics 365 Remote Assist is a software tool designed for businesses to improve teamwork on tasks when people can't be in the same location. It uses augmented reality (AR) technology, allowing team members to see what each other are seeing and work together through their phones or special headsets. This can be useful for tasks like equipment repair or training new employees, as it allows for real-time guidance and problem-solving.


Who is Dynamics 365 Remote Assist best for

Dynamics 365 Remote Assist helps teams collaborate when they can't be together. Through augmented reality, team members can see each other's views and assist in real-time. We find it's particularly useful for equipment repair, training, and field service operations, especially in manufacturing and energy. Users appreciate the improved communication and efficiency it brings to their operations.

  • Perfect for medium to large businesses (100+ employees) seeking to boost real-time support and field service efficiency through AR.

  • In our experience, manufacturing, energy, utilities and professional services find the most value in the product's remote assistance capabilities.


Dynamics 365 Remote Assist alternatives

  • Logo of AR Genie
    AR Genie
    See-what-I-see AR support for faster problem-solving.
    Read more
  • Logo of Vuforia Chalk
    Vuforia Chalk
    See what they see, guide them remotely, AR annotations stick.
    Read more
  • Logo of nxtStation
    nxtStation
    AR-powered work instructions boost efficiency and streamline training.
    Read more
  • Logo of Oculavis Share
    Oculavis Share
    Remote visual support and digital workflows for faster problem-solving.
    Read more
  • Logo of Skylight
    Skylight
    AR-powered frontline worker assistance for faster, more accurate work.
    Read more
  • Logo of Senar
    Senar
    Practice safety skills in AR, track progress, improve training.
    Read more

Dynamics 365 Remote Assist FAQ

  • What is Dynamics 365 Remote Assist and what does Dynamics 365 Remote Assist do?

    Dynamics 365 Remote Assist uses augmented reality to connect technicians with remote experts. Teams can share what they see, solve problems together, and add annotations in real time, which is especially useful for training and equipment maintenance.

  • How does Dynamics 365 Remote Assist integrate with other tools?

    Dynamics 365 Remote Assist integrates with Microsoft Teams, allowing users to launch calls, share files, and collaborate within the familiar Teams environment. It also works with other Dynamics 365 apps broadening its functionality.

  • What the main competitors of Dynamics 365 Remote Assist?

    We find that Dynamics 365 Remote Assist's main competitors include AR Genie, Vuforia Chalk, nxtStation, Oculavis Share, Skylight, and Senar. These alternatives offer similar AR-powered remote collaboration features.

  • Is Dynamics 365 Remote Assist legit?

    Yes, Dynamics 365 Remote Assist is a legitimate product from Microsoft. It receives positive ratings and offers valuable features for remote collaboration using augmented reality. We believe it's a safe and useful tool for businesses.

  • How much does Dynamics 365 Remote Assist cost?

    We couldn't find pricing information for Dynamics 365 Remote Assist. Contact Microsoft directly for detailed pricing options.

  • Is Dynamics 365 Remote Assist customer service good?

    There are no customer service reviews available for Dynamics 365 Remote Assist at this time. Therefore, we cannot comment on the quality of their customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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