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ArcGIS Field Maps

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Company health

Employee growth
5% increase in the last year
Web traffic
6% decrease in the last quarter

Ratings

G2
4.3/5
(52)
Glassdoor
4.0/5
(1527)

ArcGIS Field Maps description

ArcGIS Field Maps is a location-based software solution for businesses with field staff. It provides tools for managing and tracking workers in real-time, collecting and analyzing data from the field, and integrating that information with existing systems. This allows for better coordination and decision-making, streamlined workflows, and improved operational efficiency. ArcGIS Field Maps is designed for both online and offline use, making it suitable for a variety of field conditions.


Who is ArcGIS Field Maps best for

ArcGIS Field Maps helps field staff collect and analyze data, improving operational efficiency. Users love its real-time data visualization and GPS integration, but some dislike occasional glitches and the learning curve. Best for small to medium businesses needing efficient field data management.

  • Best fit for small to medium-sized businesses.

  • Ideal for businesses with field staff needing real-time data collection and management.


ArcGIS Field Maps features

Supported

Technicians can access and update job details and client information via a mobile app.

Supported

Images can be added to reports for visual documentation.

Supported

ArcGIS Field Maps supports real-time technician tracking via its location sharing feature.

Supported

Technicians can access job details on their mobile devices.


ArcGIS Field Maps reviews

We've summarised 51 ArcGIS Field Maps reviews (ArcGIS Field Maps G2 reviews) and summarised the main points below.

Pros of ArcGIS Field Maps
  • Real-time data collection and visualization.
  • Customizable forms for efficient data capture.
  • GPS integration for accurate location data.
  • Offline data collection capabilities.
  • Seamless integration with ArcGIS platform.
Cons of ArcGIS Field Maps
  • Occasional glitches and bugs disrupt fieldwork.
  • Steep learning curve for advanced features.
  • Requires reliable internet connection, limiting in areas with poor connectivity.
  • Limited customization, especially for forms.
  • Offline data sync can be unreliable.

ArcGIS Field Maps alternatives

  • Logo of Oracle Field Service
    Oracle Field Service
    Smart field service: Optimize routes, manage techs, delight customers.
    Read more
  • Logo of ArcGIS Workforce
    ArcGIS Workforce
    Coordinate and manage mobile teams for efficient fieldwork.
    Read more
  • Logo of Salesforce Field Service
    Salesforce Field Service
    Connect, dispatch, and empower field teams for top-notch service.
    Read more
  • Logo of OverIT
    OverIT
    Field service management software streamlining complex operations.
    Read more
  • Logo of fieldd
    fieldd
    Smart field service management: AI-powered scheduling, dispatch, and tracking.
    Read more
  • Logo of Dynamics 365 Field Service
    Dynamics 365 Field Service
    Streamlines field service operations, boosts productivity, and delights customers.
    Read more

ArcGIS Field Maps FAQ

  • What is ArcGIS Field Maps and what does ArcGIS Field Maps do?

    ArcGIS Field Maps is a mobile-first field operations solution that streamlines data collection and workflow management. It enables real-time location tracking, offline data collection, and integration with other ArcGIS products for efficient fieldwork and informed decision-making. It’s ideal for businesses needing robust location-based services.

  • How does ArcGIS Field Maps integrate with other tools?

    ArcGIS Field Maps integrates seamlessly with the broader ArcGIS platform, including ArcGIS Online and ArcGIS Enterprise, facilitating data sharing and analysis. It leverages GPS for real-time location tracking and supports offline data collection, syncing when a connection becomes available.

  • What the main competitors of ArcGIS Field Maps?

    Top alternatives to ArcGIS Field Maps include Hellotracks, Effort, and Simpro. Hellotracks focuses on real-time tracking and route optimization. Effort allows custom workflows and task automation. Simpro offers comprehensive business management tools, especially for trade industries. These provide comparable features for field service management.

  • Is ArcGIS Field Maps legit?

    Yes, ArcGIS Field Maps is a legitimate software offered by Esri, a reputable Geographic Information System (GIS) software provider. It's a safe and reliable tool for field data collection, offering real-time tracking and offline capabilities. However, some users have reported occasional glitches and a steep learning curve for advanced features.

  • How much does ArcGIS Field Maps cost?

    Esri does not publicly share pricing information for ArcGIS Field Maps. Contact Esri directly for a price quote to evaluate if the product and its features are worth the cost.

  • Is ArcGIS Field Maps customer service good?

    There is no information available about ArcGIS Field Maps' customer service. However, user reviews mention occasional glitches and bugs, a steep learning curve for advanced features, limited customization options, and unreliable offline data sync.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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