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ArcGIS Workforce

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Company health

Employee growth
5% increase in the last year
Web traffic
6% decrease in the last quarter

Ratings

G2
4.5/5
(10)
Glassdoor
4.0/5
(1527)

ArcGIS Workforce description

ArcGIS Workforce helps manage and coordinate field teams using a mobile app and a web app. This lets dispatchers assign and prioritize tasks in real-time while mobile workers receive, update, and complete those tasks. It aims to replace manual processes, enhance productivity, and offer real-time location awareness for better coordination. While not industry-specific, it's ideal for businesses managing field inspections, service requests, or any task previously managed with paper maps. ArcGIS Workforce integrates with other Esri apps for streamlined workflows.

Who is ArcGIS Workforce best for

ArcGIS Workforce streamlines field operations with a mobile and web app for efficient task management. Dispatchers assign tasks, mobile workers update statuses, and real-time location tracking enhances coordination. Ideal for businesses managing inspections or service requests, previously handled with manual processes. Improves productivity and offers real-time location awareness.

  • Best for small to medium businesses (1-1000 employees), suitable for large enterprises.

  • Designed for businesses across all industries, especially those with field teams.

ArcGIS Workforce features

Supported

Technicians can access and update job details through the mobile app.

Supported

Technicians can access job details on their mobile devices using the ArcGIS Workforce mobile app.

Supported

Technicians can update their status in near real-time.

Supported

ArcGIS Workforce supports job scheduling and dispatching, optionally with recurring schedules and route optimization.

ArcGIS Workforce alternatives

  • Logo of ArcGIS Field Maps
    ArcGIS Field Maps
    Map, track, and analyze field operations for smarter decisions.
    Read more
  • Logo of Salesforce Field Service
    Salesforce Field Service
    Connect, dispatch, and empower field teams for top-notch service.
    Read more
  • Logo of Oracle Field Service
    Oracle Field Service
    Smart field service: Optimize routes, manage techs, delight customers.
    Read more
  • Logo of fieldd
    fieldd
    Smart field service management: AI-powered scheduling, dispatch, and tracking.
    Read more
  • Logo of Dynamics 365 Field Service
    Dynamics 365 Field Service
    Streamlines field service operations, boosts productivity, and delights customers.
    Read more
  • Logo of Zoho FSM
    Zoho FSM
    Streamlines field service operations, boosts efficiency, and delights customers.
    Read more

ArcGIS Workforce FAQ

  • What is ArcGIS Workforce and what does ArcGIS Workforce do?

    ArcGIS Workforce is a mobile and web app solution that streamlines field workforce management. Dispatchers assign and prioritize tasks in real-time, while mobile workers receive, update, and complete them. This improves coordination, boosts productivity, and replaces manual processes for field operations.

  • How does ArcGIS Workforce integrate with other tools?

    ArcGIS Workforce integrates with other Esri apps, offering streamlined workflows for enhanced productivity. It connects with Navigator for navigation and Collector for data collection, creating a comprehensive field operations platform. This integration improves coordination between dispatchers and mobile workers.

  • What the main competitors of ArcGIS Workforce?

    Top alternatives to ArcGIS Workforce include Fulcrum, Workforce Manager, and RazorSync. These competitors offer similar features for field service management, such as scheduling, dispatching, and mobile data collection. Other options like ArcGIS Navigator focus on navigation, while Google Earth Pro and Engine offer geospatial data analysis.

  • Is ArcGIS Workforce legit?

    Yes, ArcGIS Workforce is a legitimate product from Esri, a reputable GIS software company. It's safe and reliable for managing and coordinating field teams, offering real-time location awareness and task management features. ArcGIS Workforce helps improve productivity by replacing manual processes with digital workflows.

  • How much does ArcGIS Workforce cost?

    I cannot find pricing information for ArcGIS Workforce. Contact Esri or an authorized reseller for ArcGIS Workforce product pricing details. Consider factors like required features and team size when determining if the product is worth the cost.

  • Is ArcGIS Workforce customer service good?

    There is no information available about ArcGIS Workforce's customer service.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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