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Artera

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
No change in the last quarter
Financing
August 2022 - $45M

Ratings

G2
4.9/5
(70)
Glassdoor
3.6/5
(139)

Artera description

Artera is a patient communication platform designed for healthcare organizations of all sizes. It allows secure two-way texting between healthcare providers and patients, helping organizations improve patient engagement and satisfaction. Artera consolidates all communication into one platform, streamlining workflows for staff. It prioritizes data security and compliance with HIPAA regulations.

Who is Artera best for

Artera is a secure patient communication platform ideal for healthcare organizations. It offers HIPAA-compliant two-way texting, appointment scheduling, and EMR integration, enabling streamlined workflows and improved patient engagement. Users praise its ease of use and positive impact on patient satisfaction, while some note occasional syncing issues and the lack of a mobile app.

  • Best fit for medium-sized healthcare organizations.

  • Ideal for healthcare providers seeking streamlined patient communication.

Artera features

Supported

Artera supports HIPAA-compliant two-way texting via secure web links.

Supported

Artera encrypts data in transit and likely at rest, given their security certifications.

Supported

Artera supports scheduling, rescheduling, and cancelling appointments.

Supported

Artera supports HIPAA-compliant messaging via secure web links sent through SMS.

Artera reviews

We've summarised 70 Artera reviews (Artera G2 reviews) and summarised the main points below.

Pros of Artera
  • Easy and convenient communication with patients via text.
  • Streamlines appointment scheduling and confirmations.
  • Improves patient engagement and satisfaction.
  • Integrates with EMR systems for seamless workflows.
  • Secure messaging ensures HIPAA compliance.
Cons of Artera
  • Some patients experience excessive appointment reminder notifications.
  • Occasional syncing issues lead to duplicate messages.
  • Difficulty initiating conversations, requiring app restarts.
  • No mobile app available, limiting accessibility.
  • Challenges identifying patients with shared phone numbers.

Artera alternatives

  • Logo of OhMD
    OhMD
    HIPAA-compliant texting for healthcare, boosting efficiency and patient satisfaction.
    Read more
  • Logo of Luma Health
    Luma Health
    Automated patient engagement platform for easier healthcare communication.
    Read more
  • Logo of Klara
    Klara
    Simplifies patient communication with texting, scheduling, and reminders.
    Read more
  • Logo of Spruce Health
    Spruce Health
    Secure patient messaging, telehealth, and faxing in one app.
    Read more
  • Logo of symplr Clinical Communications
    symplr Clinical Communications
    Secure healthcare messaging for efficient care coordination.
    Read more
  • Logo of Hucu.ai
    Hucu.ai
    Secure healthcare messaging for HIPAA-compliant collaboration.
    Read more

Artera FAQ

  • What is Artera and what does Artera do?

    Artera is a secure patient communication platform for healthcare providers. It offers HIPAA-compliant two-way texting, appointment scheduling, and streamlined workflows, improving patient engagement and satisfaction. It integrates with EMR systems and prioritizes data security.

  • How does Artera integrate with other tools?

    Artera integrates with EMR systems for seamless workflows, enabling efficient data exchange and streamlined operations. This integration improves patient engagement and satisfaction by consolidating communication.

  • What the main competitors of Artera?

    Top alternatives to Artera include OhMD, Klara, and Zingit. These platforms offer similar features such as secure two-way texting, appointment scheduling, and integrations with EHR systems. They also focus on improving patient engagement and streamlining communication for healthcare providers.

  • Is Artera legit?

    Artera is a legitimate patient communication platform. User reviews highlight easy and convenient communication, streamlined scheduling, and improved patient engagement. However, some users report excessive notifications and occasional syncing issues. Artera prioritizes HIPAA compliance, ensuring secure messaging.

  • How much does Artera cost?

    Artera does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific product needs.

  • Is Artera customer service good?

    Artera's customer service receives positive feedback for prompt support and willingness to assist with new functionalities. However, some users desire a more readily available support channel, like a hotline. Overall, users appreciate the intuitive system and the ease of use for both staff and patients.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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