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Awario description
Awario is a social media and web monitoring tool that helps businesses track online conversations about their brand, competitors, and industry. It provides insights into brand reputation, customer sentiment, and market trends by analyzing mentions across social media platforms, news websites, blogs, forums, and other online sources. Awario helps businesses identify sales opportunities, manage customer service issues, and connect with influencers. Its features include real-time brand monitoring, sentiment analysis, competitor analysis, influencer marketing, and social selling tools.
Who is Awario best for
Awario is a social listening and brand monitoring tool best for small and mid-sized businesses in marketing, e-commerce, or media. Users praise its easy setup, Boolean search, and real-time alerts. However, some have noted issues with data accuracy and limited historical data access. Consider Awario if you need an easy-to-use tool for monitoring your brand reputation and online conversations but be aware of potential limitations.
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Best fit for small to mid-sized businesses.
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Ideal for marketing, e-commerce, and media companies.
Awario features
Supported Awario supports reputation management by monitoring brand mentions and online reviews. |
Supported Awario supports competitor analysis by tracking media coverage and social media activity. |
Supported Awario identifies influencers by tracking brand mentions and analyzing social media activity. |
Supported Awario offers tools for social media monitoring, sentiment analysis, and real-time interaction to improve customer engagement. |
Supported Awario supports sentiment analysis for brand mentions, categorizing them as positive, negative, or neutral. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Awario reviews
We've summarised 92 Awario reviews (Awario GetApp reviews, Awario TrustPilot reviews, Awario Capterra reviews and Awario G2 reviews) and summarised the main points below.
- Easy-to-use interface and setup process, making it accessible for users without extensive technical expertise.
- Valuable Boolean search functionality allows for creating highly specific and targeted monitoring queries.
- Real-time monitoring and instant notifications keep users updated on brand mentions and industry conversations.
- Comprehensive reporting features provide insightful data visualizations and exportable reports for analysis.
- Limited historical data access for basic plans, requiring upgrades to access more comprehensive historical data.
- Many users express frustration with Awario's no-refund policy, especially when the product does not meet their expectations.
- Some users report issues with data accuracy, particularly regarding sentiment analysis and mention volume.
- Limited platform coverage: while Awario covers major platforms, it may lack comprehensive monitoring for platforms like LinkedIn, Instagram, and Reddit.
Awario pricing
The commentary is based on 5 reviews from Awario Capterra reviews and Awario G2 reviews.
Awario's pricing receives mixed reviews. Some users consider it expensive, especially with data export being a paid feature. Others find it a good value, especially for larger businesses. However, some users have raised concerns about the accuracy of "unlimited keywords" claims.
Users sentiment
See the Awario pricing page.
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Awario has a free trial.
3 topics to monitor, 30,000 new mentions/mo, 5,000 stored mentions per topic, 1 team member
15 topics to monitor, 300,000 new mentions/mo, 15,000 stored mentions per topic, 10 team members
100 topics to monitor, 1,000,000 new mentions/mo, 50,000 stored mentions per topic, Unlimited team members
Awario alternatives
Awario FAQ
Awario is a social media and web monitoring tool that tracks online conversations about your brand, competitors, and industry. It analyzes mentions across various platforms, providing insights into brand reputation, customer sentiment, and market trends. Awario helps identify sales opportunities and manage customer service issues.
What is Awario and what does Awario do?
Awario is a social media and web monitoring tool that tracks online conversations about your brand, competitors, and industry. It analyzes mentions across various platforms, providing insights into brand reputation, customer sentiment, and market trends. Awario helps identify sales opportunities and manage customer service issues.
Awario integrates with other tools via API and offers integrations with Slack, Asana, Zapier, and other platforms. This allows for streamlined workflows and data sharing across different applications. It also facilitates seamless integration with existing marketing and communication tools.
How does Awario integrate with other tools?
Awario integrates with other tools via API and offers integrations with Slack, Asana, Zapier, and other platforms. This allows for streamlined workflows and data sharing across different applications. It also facilitates seamless integration with existing marketing and communication tools.
Alternatives to Awario include Brand24, Mentionlytics, and YouScan. These competitors offer similar features such as social listening, brand monitoring, and sentiment analysis. For broader social media management, consider Hootsuite. Meltwater focuses on providing media intelligence alongside brand monitoring.
What the main competitors of Awario?
Alternatives to Awario include Brand24, Mentionlytics, and YouScan. These competitors offer similar features such as social listening, brand monitoring, and sentiment analysis. For broader social media management, consider Hootsuite. Meltwater focuses on providing media intelligence alongside brand monitoring.
Yes, Awario is a legitimate social listening and brand monitoring tool. It offers real-time monitoring, sentiment analysis, and competitor analysis. However, some users have reported issues with data accuracy and limited historical data access for basic plans. Consider exploring alternatives if these are critical for your needs.
Is Awario legit?
Yes, Awario is a legitimate social listening and brand monitoring tool. It offers real-time monitoring, sentiment analysis, and competitor analysis. However, some users have reported issues with data accuracy and limited historical data access for basic plans. Consider exploring alternatives if these are critical for your needs.
Awario's pricing includes the Starter plan at $29/month, the Pro plan at $89/month, and the Enterprise plan at $249/month. Is Awario worth it? The best plan depends on your needs and budget for product pricing. Contact Awario for custom enterprise pricing.
How much does Awario cost?
Awario's pricing includes the Starter plan at $29/month, the Pro plan at $89/month, and the Enterprise plan at $249/month. Is Awario worth it? The best plan depends on your needs and budget for product pricing. Contact Awario for custom enterprise pricing.
Customer service reviews on Awario are mixed. While some users praise the helpful and responsive support, others have expressed extreme dissatisfaction, citing unhelpful and unavailable customer service. Some reviewers even mention a negative experience with the company's no-refund policy.
Is Awario customer service good?
Customer service reviews on Awario are mixed. While some users praise the helpful and responsive support, others have expressed extreme dissatisfaction, citing unhelpful and unavailable customer service. Some reviewers even mention a negative experience with the company's no-refund policy.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.