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BrandMentions

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.6/5
(43)

BrandMentions description

BrandMentions is a brand monitoring tool that helps businesses track online mentions of their brand, competitors, or any keyword. It provides real-time alerts, sentiment analysis, and reporting features to understand public perception and online conversations. BrandMentions helps businesses protect their online reputation, track marketing campaigns, and gain insights into competitor strategies.


Who is BrandMentions best for

We find that BrandMentions is a solid choice for businesses wanting to keep a close eye on their online presence. From our experience, companies appreciate its comprehensive monitoring across various online channels. It's particularly useful for those focused on brand reputation and competitor analysis. Keep in mind that setting up keywords might need some tweaking to get the most out of it, but overall, it's a user-friendly tool.

  • Great for SMBs to large orgs, especially those keen on brand reputation and competitive insights.

  • Versatile tool, yet we see it shine in marketing/advertising for in-depth campaign and brand analysis.


BrandMentions features

Supported

Brand Monitoring: Tracks mentions of your brand, competitors, or any keyword across the web.

Supported

Real-time Alerts: Provides real-time alerts for new mentions.

Supported

Sentiment Analysis: Analyzes the sentiment of mentions to determine positive, negative, or neutral tone.

Supported

Reporting: Generates reports to summarize mention data and trends.

Supported

Free Trial: Offers a free trial to test the product.


BrandMentions reviews

We've summarised 43 BrandMentions reviews (BrandMentions G2 reviews) and summarised the main points below.

Pros of BrandMentions
  • Comprehensive web and social media monitoring, including forums and blogs.
  • Real-time alerts and email notifications for new mentions.
  • User-friendly interface and easy setup.
  • Valuable brand reputation management and competitor analysis features.
  • White-label reporting feature is a plus.
Cons of BrandMentions
  • Difficult keyword setup requires manual tweaking and lacks advanced parameters.
  • Mentions limit reached abruptly, halting the app.
  • Social media mentions display is messy and needs improvement.
  • Limited historical data retrieval in quick research (only 30 days).
  • Refund policy conflicts with consumer rights, and no refunds are given after the charge.

BrandMentions pricing

The commentary is based on 5 reviews from BrandMentions G2 reviews.

We find that BrandMentions' pricing is generally viewed as reasonable, with one user describing it as "price paradise." However, some caution is advised regarding the auto-renewal policy and refund process. One user experienced difficulties obtaining a refund despite not using the service.

Users sentiment

Strongly negative
-1

BrandMentions alternatives

  • Logo of Awario
    Awario
    Finds brand mentions everywhere online, for smarter decisions.
    Read more
  • Logo of Brand24
    Brand24
    Track online mentions, analyze sentiment, protect your reputation.
    Read more
  • Logo of Signal AI
    Signal AI
    AI-powered insights from news and online data for smarter decisions.
    Read more
  • Logo of Hootsuite Insights
    Hootsuite Insights
    Real-time social listening and analytics for smarter decisions.
    Read more
  • Logo of YouGov BrandIndex
    YouGov BrandIndex
    Daily brand perception tracking for data-driven decisions.
    Read more
  • Logo of Mentionlytics
    Mentionlytics
    Monitors brand mentions online, analyzes sentiment, and finds influencers.
    Read more

BrandMentions FAQ

  • What is BrandMentions and what does BrandMentions do?

    BrandMentions helps businesses track online mentions of their brand, competitors, or keywords. We find that it offers real-time alerts, sentiment analysis, and reporting features. This allows businesses to understand online conversations, protect their reputation, and gain competitor insights.

  • How does BrandMentions integrate with other tools?

    BrandMentions integrates with other tools through Zapier, allowing you to connect with thousands of apps. We find this integration particularly helpful for automating tasks and workflows. It does not offer direct integrations with specific platforms.

  • What the main competitors of BrandMentions?

    We find that BrandMentions' main competitors are Awario, Brand24, and Mentionlytics. These tools offer similar brand monitoring and social listening capabilities. You might also consider Signal AI, Hootsuite Insights, and YouGov BrandIndex if you need more advanced features or different data sources.

  • Is BrandMentions legit?

    Yes, BrandMentions is a legitimate brand monitoring tool. We find that users generally give it positive ratings for its features and ease of use. However, some have mentioned difficulties with keyword setup and limitations on data retrieval.

  • How much does BrandMentions cost?

    Unfortunately, we don't have pricing information available for BrandMentions at this time. We recommend checking their website directly for the most up-to-date pricing details.

  • Is BrandMentions customer service good?

    We find that BrandMentions' customer service receives mixed reviews. Some users praise the quick responses and helpful support, while others express extreme frustration with their refund policy and handling of personal data. We advise caution and recommend thoroughly reviewing their terms of service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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