Logo of Bark.com

Bark.com

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Company health

Employee growth
14% increase in the last year
Web traffic
24% decrease in the last quarter
Financing
June 2017 - $6M

Ratings

G2
1.6/5
(298)
TrustPilot
4.2/5
(42)

Bark.com description

Bark.com connects businesses and individuals with local service professionals in the US, UK, Canada, and other countries. Customers describe their needs and Bark.com connects them with relevant providers from over 800 categories like accounting, web design, and house cleaning. Customers receive quotes from professionals and only pay to unlock contact details of promising leads.


Who is Bark.com best for

Bark.com connects businesses and individuals with local service professionals. While it offers a wide range of services and international reach, user reviews often cite fake leads and poor customer service. Ideal for small businesses seeking local service providers, but proceed with caution due to mixed reviews.

  • Best for small businesses.

  • Suitable for various industries.


Bark.com features

Supported

Clients and freelancers can communicate directly via an instant messaging system.

Supported

Clients can leave reviews about freelancers on Bark.com.

Supported

Clients can view freelancer portfolios showcased on their profiles.

Supported

Bark.com allows freelancers to showcase their portfolios to attract clients.

Supported

Clients describe their needs and Bark matches them with freelancers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.84

Customer Service

Neutral
-0.17

Ease of Use

Rather negative
-0.33

Reliability and Performance

Strongly negative
-0.75

Ease of Implementation

Strongly negative
-1

Bark.com reviews

We've summarised 333 Bark.com reviews (Bark.com TrustPilot reviews and Bark.com G2 reviews) and summarised the main points below.

Pros of Bark.com
  • Wide variety of service categories and international reach.
  • Easy-to-use interface and convenient mobile app.
  • Fast lead generation and notifications of new requests.
  • 24/7 customer support availability (though often unhelpful).
  • Some positive experiences with legitimate leads and successful hires.
Cons of Bark.com
  • Fake leads, unresponsive clients, and no return on investment are common complaints.
  • Many leads are low quality, disconnected numbers, or unaware of Bark.com.
  • The credit system is confusing, expensive, and often leads to wasted money.
  • Customer service is unhelpful, unresponsive, and dismissive of complaints.
  • Aggressive and misleading sales tactics, with hidden fees and unauthorized charges.

Bark.com pricing

The commentary is based on 130 reviews from Bark.com G2 reviews and Bark.com TrustPilot reviews.

Bark.com's pricing model, based on credits for leads, is a recurring concern. Many reviewers feel the cost is excessive, especially given the prevalence of unresponsive or fake leads. Some consider Bark a scam due to the lack of return on investment and difficulty obtaining refunds.

Users sentiment

Strongly negative
-0.84

See the Bark.com pricing page.


Bark.com alternatives

  • Logo of Fiverr
    Fiverr
    Hire freelancers easily for diverse services, big or small.
    Read more
  • Logo of Upwork
    Upwork
    Hire freelancers globally, manage projects, and pay securely.
    Read more
  • Logo of Faraday
    Faraday
    Predicts customer behavior to improve marketing effectiveness.
    Read more
  • Logo of Twine
    Twine
    Find, hire, and manage freelance talent globally.
    Read more
  • Logo of Truelancer
    Truelancer
    Hire affordable, global freelancers for various business needs.
    Read more
  • Logo of Freelancer.com
    Freelancer.com
    Hire global freelancers for any project, big or small.
    Read more

Bark.com FAQ

  • What is Bark.com and what does Bark.com do?

    Bark.com connects businesses and individuals with local service professionals across various categories. Customers describe their needs, receive quotes, and only pay to unlock contact details of promising leads. However, user reviews cite concerns about fake leads and unhelpful customer service.

  • How does Bark.com integrate with other tools?

    Bark.com does not directly integrate with other tools. It primarily functions as a standalone platform. Users seeking integrations for project management or other business functions should consider alternative platforms.

  • What the main competitors of Bark.com?

    Top Bark.com competitors include Fiverr and Upwork, both popular platforms connecting businesses with freelancers. Wethos helps freelancers manage operations, while Officehours focuses on expert consultations. Hackajob specializes in tech recruitment.

  • Is Bark.com legit?

    Bark.com's legitimacy is questionable. While it offers a wide range of services and international reach, numerous user reviews cite fake leads, unresponsive clients, and a confusing credit system. Consider exploring alternatives if you prioritize a safe and reliable experience.

  • How much does Bark.com cost?

    Bark.com doesn't publicly list product pricing. For specific pricing details, contacting Bark.com directly is recommended.

  • Is Bark.com customer service good?

    Bark.com customer service receives negative feedback. Users report unhelpful and unresponsive agents, difficulty getting refunds, and misleading sales tactics. Some customers felt Bark.com prioritized profit over customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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