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Ben description
Ben is a software platform designed to simplify and personalize employee benefits. It allows you to offer a wide array of benefits, from traditional insurance to lifestyle perks, while automating administrative tasks like enrollment and reporting. With Ben, employees receive a personalized budget, empowering them to choose the benefits that best suit their needs. The platform aims to increase employee engagement and satisfaction while reducing administrative burden and costs associated with traditional benefits programs.
Who is Ben best for
Ben is a great choice for companies seeking a modern, flexible benefits platform. We find it especially useful for companies that want to give employees more choice in their benefits package. Users love the easy-to-use platform and the flexibility it offers, and it's great for companies of all sizes. Based on the reviews, the automated admin tasks save time and reduce errors.
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Perfect for companies of any size looking to streamline benefits administration, especially those scaling quickly.
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We find that Ben particularly shines in tech, software, and IT, where attracting talent with great benefits is crucial.
Ben features
Supported Onboarding Made Simple: Onboarding is made simple with instant access for employees and automated admin for HR teams. This simplifies the onboarding process, making it more efficient for both employees and HR. |
Supported Total Reward Statements: Ben provides total reward statements that offer full visibility on employees' compensation packages. This helps employees understand the full value of their compensation. |
Supported Self-Serve Benefit Enrollment: Employees can make their own benefit selections right in the platform with self-serve benefit enrollment. This empowers employees and reduces administrative burden. |
Supported Replicate Any Workflow: Ben can replicate any benefit workflow, eliminating the need for spreadsheets or manual management. This provides flexibility and efficiency in managing benefits. |
Supported Update Life Events: Ben simplifies benefit updates for everyone when life changes occur, streamlining the process. |
Supported Flexible Spending Allowances: Ben allows employees flexibility by letting them spend their benefits budget on what matters to them. |
Supported AI & Human-Powered Support: Ben offers a combination of AI and human-powered support, acting as an extension of the HR team. |
Supported Simplify Permissions & Audit Trails: The platform provides precise control over access for HR teams, ensuring security. |
Ben reviews
We've summarised 70 Ben reviews (Ben Capterra reviews and Ben G2 reviews) and summarised the main points below.
- Easy-to-use platform with simple interface.
- Convenient virtual card and mobile wallet integration.
- Flexible spending options for various benefits.
- Helpful and friendly customer support.
- Automated administrative tasks and benefit tracking.
- Difficult to make partial payments when item cost exceeds allowance.
- Conflicting benefit information between dashboard and dedicated pages.
- Lack of tax relief on Flex Wallet funds, making it less beneficial than salary payments.
- Slow customer support response times, often exceeding the promised 5 hours.
- Limited international perks, mostly UK-focused.
Ben pricing
The commentary is based on 12 reviews from Ben Capterra reviews and Ben G2 reviews.
We find that users generally appreciate the flexible spending options Ben offers. Some confusion exists around specific benefit details and tax implications, impacting the perceived value. However, the overall sentiment towards the platform's ease of use for spending allocated funds is positive.
See the Ben pricing page.
Everything you need to scale your benefits...Multiple allowances and the Ben Mastercard to turn anything into a benefitBenefits automation and integrationsRewards & RecognitionCustomised insights and reportingCustom roles and permissions
Everything in Scale, plus...Company branded Ben MastercardsBespoke terms and implementationEnterprise integrations such as SAML, OKTADedicated Customer Success ManagerBen-brokered benefits administration and managementAccess to local and global core benefits at preferred ratesOne flexible allowance of your choice with benefits marketplace
Ben alternatives
ThrivePassPersonalized employee benefits platform, simplifying administration and boosting engagement.Read more
Ben FAQ
Ben is a software platform that simplifies and personalizes employee benefits. It automates administrative tasks, offers a wide array of benefits, and provides employees with a personalized budget to choose the benefits that best suit their needs. We find that Ben increases employee engagement while reducing administrative burden.
What is Ben and what does Ben do?
Ben is a software platform that simplifies and personalizes employee benefits. It automates administrative tasks, offers a wide array of benefits, and provides employees with a personalized budget to choose the benefits that best suit their needs. We find that Ben increases employee engagement while reducing administrative burden.
Ben streamlines benefits administration and allows for flexible spending options. While the provided data doesn't list specific integrations, its "replicate any workflow" feature suggests potential compatibility with various HR and payroll systems. We recommend checking with Ben directly for a definitive list of integrations.
How does Ben integrate with other tools?
Ben streamlines benefits administration and allows for flexible spending options. While the provided data doesn't list specific integrations, its "replicate any workflow" feature suggests potential compatibility with various HR and payroll systems. We recommend checking with Ben directly for a definitive list of integrations.
We find that Ben's main competitors are ThrivePass and Forma, both offering similar personalized benefits platforms. Rippling, Gusto, and Zenefits also compete, providing broader HR and payroll solutions alongside benefits administration. Bigfish focuses on employee engagement but lacks the comprehensive benefits administration of Ben.
What the main competitors of Ben?
We find that Ben's main competitors are ThrivePass and Forma, both offering similar personalized benefits platforms. Rippling, Gusto, and Zenefits also compete, providing broader HR and payroll solutions alongside benefits administration. Bigfish focuses on employee engagement but lacks the comprehensive benefits administration of Ben.
We find Ben to be a legitimate and popular employee benefits platform. User reviews consistently praise its ease of use and flexible options. While some users mention minor issues, the overall sentiment is very positive.
Is Ben legit?
We find Ben to be a legitimate and popular employee benefits platform. User reviews consistently praise its ease of use and flexible options. While some users mention minor issues, the overall sentiment is very positive.
Ben does not have publicly available pricing. Their Scale and Enterprise plans require you to contact them for a custom quote. We recommend reaching out to Ben directly for detailed pricing information.
How much does Ben cost?
Ben does not have publicly available pricing. Their Scale and Enterprise plans require you to contact them for a custom quote. We recommend reaching out to Ben directly for detailed pricing information.
We find that user reviews on Ben's customer support are mixed. While many appreciate the friendly and helpful nature of the support team, some have experienced slow response times. Others mention that support generally resolves issues effectively.
Is Ben customer service good?
We find that user reviews on Ben's customer support are mixed. While many appreciate the friendly and helpful nature of the support team, some have experienced slow response times. Others mention that support generally resolves issues effectively.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.