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Zenefits description
Zenefits, now known as TriNet, is an all-in-one HR software designed for small and mid-sized businesses. It combines several HR functions like hiring, onboarding, payroll, benefits administration, and performance management into a single platform. TriNet aims to simplify HR processes, improve compliance, and provide useful data insights. It offers mobile access for employees and managers and boasts numerous integrations with other business applications.
Who is Zenefits best for
TriNet Zenefits centralizes HR functions like hiring, onboarding, payroll, and benefits onto a single platform. Ideal for small to medium-sized businesses, Zenefits streamlines HR processes, improves compliance, and offers mobile access. Users praise the user-friendly interface and streamlined onboarding, but some report slow customer support and occasional payroll errors.
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Best for small to medium-sized businesses (SMBs).
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Strong fit for Healthcare, Finance, Education, and IT.
Zenefits features
Supported Zenefits supports compliance management, including ACA and Workers' Comp, to ensure legal adherence and reduce risks. |
Supported Zenefits supports benefits administration, including health insurance, retirement plans, and open enrollment. |
Supported Zenefits supports time tracking, scheduling, and payroll integration. |
Supported Zenefits supports generating various HR reports, including insights into employee data, time off, and performance. |
Supported Zenefits simplifies onboarding with automated, paperless processes, reminders, and notifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Zenefits reviews
We've summarised 520 Zenefits reviews (Zenefits TrustPilot reviews and Zenefits G2 reviews) and summarised the main points below.
- User-friendly interface for employees, providing easy access to paystubs, benefits, and time-off requests.
- Streamlined onboarding process, reducing paperwork and time spent on new hire setup.
- Centralized platform for HR functions, consolidating employee information and documents.
- Mobile app accessibility, allowing employees to manage their HR needs on the go.
- Cost-effective solution for small and medium-sized businesses, offering a range of features at a reasonable price.
- Slow customer support response times, often requiring multiple follow-ups and causing delays.
- Payroll and tax filing errors, leading to penalties and compliance issues.
- Inaccurate data and reporting, requiring manual reconciliation and corrections.
- Issues with benefits administration, including incorrect enrollments and coverage lapses.
- Lack of customization options for key features, especially time off policies.
Zenefits pricing
The commentary is based on 35 reviews from Zenefits G2 reviews and Zenefits TrustPilot reviews.
TriNet offers PEO and HR solutions, but specific pricing details are not available on their website. They encourage users to contact them for a personalized quote.
Users sentiment
See the Zenefits pricing page.
Zenefits alternatives
Benetech Employee BenefitStreamlines HR, benefits, and payroll in one easy-to-use platform.Read more
Zenefits FAQ
Zenefits, now TriNet Zenefits, is an all-in-one HR platform for SMBs. It streamlines HR processes such as hiring, onboarding, payroll, benefits, and performance management. It offers a mobile app and integrations with other business applications.
What is Zenefits and what does Zenefits do?
Zenefits, now TriNet Zenefits, is an all-in-one HR platform for SMBs. It streamlines HR processes such as hiring, onboarding, payroll, benefits, and performance management. It offers a mobile app and integrations with other business applications.
Zenefits (TriNet) integrates with various business applications, offering seamless connections with payroll providers, accounting software, and other HR tech tools. This streamlines workflows and centralizes employee data for improved efficiency.
How does Zenefits integrate with other tools?
Zenefits (TriNet) integrates with various business applications, offering seamless connections with payroll providers, accounting software, and other HR tech tools. This streamlines workflows and centralizes employee data for improved efficiency.
Top Zenefits (TriNet) competitors include BambooHR, UKG Ready, Rippling, Paylocity, Hailey HR, and ADP Workforce Now. These alternatives offer similar HR features like payroll, benefits administration, and talent management, often targeting small to medium-sized businesses.
What the main competitors of Zenefits?
Top Zenefits (TriNet) competitors include BambooHR, UKG Ready, Rippling, Paylocity, Hailey HR, and ADP Workforce Now. These alternatives offer similar HR features like payroll, benefits administration, and talent management, often targeting small to medium-sized businesses.
Zenefits, now TriNet Zenefits, is a legitimate HR software solution. However, user reviews cite slow customer support and occasional payroll inaccuracies. Despite these issues, many appreciate its user-friendly interface and streamlined onboarding process. Consider exploring alternatives like BambooHR or UKG Ready if these concerns are significant.
Is Zenefits legit?
Zenefits, now TriNet Zenefits, is a legitimate HR software solution. However, user reviews cite slow customer support and occasional payroll inaccuracies. Despite these issues, many appreciate its user-friendly interface and streamlined onboarding process. Consider exploring alternatives like BambooHR or UKG Ready if these concerns are significant.
I couldn't find pricing information for Zenefits. Contact their sales team to discuss pricing details and determine if Zenefits product is worth the investment for your needs.
How much does Zenefits cost?
I couldn't find pricing information for Zenefits. Contact their sales team to discuss pricing details and determine if Zenefits product is worth the investment for your needs.
Zenefits customers frequently report slow response times and difficulty contacting support. While some users mention helpful support staff, many others describe long wait times, unresolved issues, and a general lack of responsiveness. This suggests that while capable, Zenefits' customer service is inconsistent and needs improvement.
Is Zenefits customer service good?
Zenefits customers frequently report slow response times and difficulty contacting support. While some users mention helpful support staff, many others describe long wait times, unresolved issues, and a general lack of responsiveness. This suggests that while capable, Zenefits' customer service is inconsistent and needs improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.