Logo of Betterment at Work

Betterment at Work

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Company health

Employee growth
14% increase in the last year
Web traffic
11% increase in the last quarter
Financing
June 2021 - $435M

Ratings

G2
3.6/5
(111)
TrustPilot
1.7/5
(27)
Glassdoor
3.8/5
(100)

Betterment at Work description

Betterment at Work simplifies 401(k) management for mid-sized companies. They handle administration, investments, and offer personalized guidance for employees. Features include customizable portfolios, various savings tools, and integrations with payroll systems. It also offers financial wellness benefits like student loan management. The platform is designed to be user-friendly and accessible through a mobile app, aiming to improve employee satisfaction and financial well-being.


What companies are using Betterment at Work?

RocketReach.co is using Betterment at Work
RocketReach.co
Valley Bio Services is using Betterment at Work
Valley Bio Services
5280 Floors is using Betterment at Work
5280 Floors
Zapier is used by RocketReach.co, Valley Bio Services, 5280 Floors.

Who is Betterment at Work best for

Betterment at Work simplifies 401(k) management for mid-sized companies, handling administration, investments, and personalized employee guidance. Users praise the platform's user-friendly interface and automated features, but some have reported difficulties with customer support and onboarding. It offers various savings tools and integrations with payroll systems, making it a convenient option for businesses looking to enhance their employee financial wellness benefits.

  • Ideal for mid-sized companies seeking streamlined 401(k) management.

  • Suitable for various industries.


Betterment at Work features

Supported

Betterment at Work offers personalized financial advice through its Financial Coaching service.

Supported

Betterment at Work integrates with payroll systems like ADP, Gusto, and Paylocity for automatic deduction transfers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.08

Customer Service

Rather negative
-0.3

Ease of Use

Strongly positive
+0.77

Reliability and Performance

Neutral
-0.29

Ease of Implementation

Neutral
+0.16

Scalability

Strongly negative
-1

Betterment at Work reviews

We've summarised 101 Betterment at Work reviews (Betterment at Work TrustPilot reviews and Betterment at Work G2 reviews) and summarised the main points below.

Pros of Betterment at Work
  • User-friendly interface and mobile app, making navigation and management easy.
  • Automated features like portfolio management, rebalancing, and tax loss harvesting.
  • Low fees and cost-effective for small businesses.
  • Streamlined compliance reporting and plan management.
  • Educational resources and financial wellness tools available for employees.
Cons of Betterment at Work
  • Difficult to contact customer support, often requiring scheduled calls and email with delayed responses.
  • Onboarding process can be cumbersome and confusing, with inaccurate information and documentation.
  • Limited customization options for plan provisions and investment choices.
  • Integration issues with various payroll systems like Gusto, Rippling, and Paycor, leading to manual workarounds and errors.
  • Lack of transparency regarding fees and costs, especially for additional services.

Betterment at Work pricing

The commentary is based on 27 reviews from Betterment at Work G2 reviews and Betterment at Work TrustPilot reviews.

Betterment at Work is praised for its low fees and cost-effectiveness, especially for small businesses. However, some users find its customer support lacking and onboarding cumbersome, with limited customization options. Despite these drawbacks, many consider it valuable for its simplicity and automated features.

Users sentiment

Neutral
+0.08

See the Betterment at Work pricing page.

Investing
4 USD

Expert-built stock and bond portfolios to help you build wealth. Includes multiple portfolio options, advanced tax-saving tools, and automated rebalancing.

Premium
0.65 USD

Personalized 1:1 advice for your full financial life. Includes access to a team of CFPs and prioritized Customer Support, 0.25% additional Preferred Cash Reserve Rate boost, access to an exclusive U.S.-only portfolio, and 20% off estate planning with Trust & Will.


Betterment at Work alternatives

  • Logo of BrightPlan
    BrightPlan
    Personalized financial planning and advice for employees.
    Read more
  • Logo of 401GO
    401GO
    Easy 401(k)s for small businesses, automated and affordable.
    Read more
  • Logo of Guideline
    Guideline
    Easy 401(k) plans for growing businesses, with automated admin.
    Read more
  • Logo of Vestwell
    Vestwell
    Easy 401(k) setup and management for everyone.
    Read more
  • Logo of ForUsAll
    ForUsAll
    Affordable 401(k)s for startups, easy setup, crypto options.
    Read more
  • Logo of Human Interest 401(k)
    Human Interest 401(k)
    Affordable, easy 401(k) plans for growing businesses.
    Read more

Betterment at Work FAQ

  • What is Betterment at Work and what does Betterment at Work do?

    Betterment at Work is a 401(k) management platform for mid-sized companies, simplifying administration, investments, and employee guidance. It offers personalized portfolios, various savings tools, payroll integration, and financial wellness benefits like student loan management, accessible via a user-friendly mobile app.

  • How does Betterment at Work integrate with other tools?

    Betterment at Work integrates with payroll systems like ADP, Gusto, and Paylocity, enabling automatic deduction transfers. This streamlines 401(k) management, reduces manual work, and improves efficiency. However, some users have reported integration issues requiring manual workarounds.

  • What the main competitors of Betterment at Work?

    Top alternatives to Betterment at Work include Guideline, Rippling, 401GO, and Paylocity. These competitors offer similar 401(k) management services, payroll integrations, and varying levels of financial wellness tools for businesses.

  • Is Betterment at Work legit?

    Yes, Betterment at Work is a legitimate 401(k) management platform. It's known for its user-friendly interface and automated features. However, potential users should be aware of customer service concerns. Consider exploring reviews and comparing with alternatives like Guideline or 401GO for a safe and informed decision.

  • How much does Betterment at Work cost?

    Betterment at Work's Investing plan costs $4 monthly or 0.25% annually. The Premium plan costs 0.65% annually with a $100,000 minimum balance. Betterment also offers Cash Reserve and Checking accounts with no fees. Is Betterment worth it for you? This depends on your investing needs.

  • Is Betterment at Work customer service good?

    Betterment at Work's customer service receives mixed reviews. Some users praise the helpfulness and responsiveness of their support team, while others express frustration with long wait times, difficulty reaching a live representative, and generic email responses. It appears the quality of support may vary depending on the pricing tier.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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