Logo of Bikky

Bikky

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Company health

Employee growth
59% increase in the last year
Web traffic
44% increase in the last quarter
Financing
August 2023 - $14M

Ratings

G2
5.0/5
(13)
Glassdoor
4.4/5
(4)

Bikky description

Bikky is a customer data platform designed specifically for large restaurant chains. It gathers data from various sources like POS systems and loyalty programs to provide a complete picture of customer behavior. This data allows restaurants to make informed decisions regarding their menu, marketing campaigns, and overall business operations, leading to improved efficiency and customer retention. Bikky is used by prominent restaurant brands across the US.


What companies are using Bikky?

Dave's Hot Chicken is using Bikky
Dave's Hot Chicken
Tands, Inc. / Bojangles is using Bikky
Tands, Inc. / Bojangles
MOD Pizza is using Bikky
MOD Pizza
Long John Silver's, LLC is using Bikky
Long John Silver's, LLC
City Barbeque is using Bikky
City Barbeque
Robeks is using Bikky
Robeks
Eggs Up Grill is using Bikky
Eggs Up Grill
honeygrow is using Bikky
honeygrow
Beyond Juicery + Eatery is using Bikky
Beyond Juicery + Eatery
Silver Diner is using Bikky
Silver Diner
Killer Burger is using Bikky
Killer Burger
Zapier is used by Dave's Hot Chicken, Tands, Inc. / Bojangles, MOD Pizza, Long John Silver's, LLC, City Barbeque, Robeks, Eggs Up Grill, honeygrow, Beyond Juicery + Eatery, Silver Diner, Killer Burger.

Who is Bikky best for

Bikky is a customer data platform built for large restaurant chains. It pulls data from various sources, like POS systems and loyalty programs, to give a complete view of customer behavior. This helps restaurants improve their menu, marketing, and operations. Bikky is used by top restaurant brands across the US.

  • Ideal for large restaurant chains (1001+ employees).

  • Best fit for the Hospitality & Tourism industry.


Bikky features

Supported

Bikky provides a unified view of all guest data, including demographics, purchase history, preferences, and engagement patterns.

Supported

Bikky tracks the entire guest journey, from acquisition to engagement and churn, providing insights into customer behavior and lifecycle stages.

Supported

Bikky analyzes menu performance, identifies popular items, and helps understand guest preferences to optimize menu offerings and pricing strategies.

Supported

Bikky automates marketing campaigns based on guest behavior, preferences, and lifecycle stage, enabling targeted and personalized communication.

Supported

Bikky facilitates online ordering, reservations, and other digital interactions to enhance the customer experience.

Supported

Bikky provides a loyalty program platform to reward frequent customers, track their engagement, and offer personalized incentives.

Supported

Bikky integrates with various POS systems and other data sources to consolidate information and provide a holistic view of the business.


Bikky alternatives

  • Logo of SevenRooms
    SevenRooms
    Personalized guest experiences and data-driven restaurant management.
    Read more
  • Logo of Klaviyo
    Klaviyo
    Own your data, personalize marketing, and grow faster.
    Read more
  • Logo of OpenTable
    OpenTable
    Restaurant reservations, table management, and guest insights.
    Read more
  • Logo of Social Hub.AI
    Social Hub.AI
    Unified customer data platform for smarter retail marketing.
    Read more
  • Logo of Voyado
    Voyado
    Personalized marketing platform for retail, boosting loyalty and sales.
    Read more
  • Logo of MOBI
    MOBI
    Own your online ordering, boost efficiency, and grow revenue.
    Read more

Bikky FAQ

  • What is Bikky and what does Bikky do?

    Bikky is a customer data platform built for large restaurant chains. It integrates data from various sources, like POS and loyalty programs, to offer a unified view of customer behavior. This empowers restaurants to optimize menus, personalize marketing, and improve overall operations, ultimately boosting customer retention.

  • How does Bikky integrate with other tools?

    Bikky integrates with various POS systems and other data sources to consolidate information and provide a holistic view of your business. This allows restaurants to leverage existing data for improved customer insights and targeted marketing campaigns.

  • What the main competitors of Bikky?

    Top alternatives to Bikky include Lexer, Fishbowl, and DinMo. Lexer focuses on retail customer data, while Fishbowl provides data-driven insights and marketing tools specifically for restaurants. DinMo is a CDP that helps marketing teams leverage existing customer data for improved campaigns.

  • Is Bikky legit?

    Bikky appears to be a legitimate platform. It's used by major restaurant chains across the US and offers features like customer profiles, marketing automation, and loyalty programs. However, further research is advised to determine if it's the right fit for your specific needs.

  • How much does Bikky cost?

    I couldn't find pricing details for Bikky. For the most current pricing information, it's best to visit their website or contact their sales team directly. This will help you determine if Bikky is worth the investment for your specific needs.

  • Is Bikky customer service good?

    Bikky's customer service receives positive feedback. Users praise the team's responsiveness, helpfulness, and eagerness to address customer needs. They appreciate the support provided during onboarding and ongoing assistance with data analysis and platform usage.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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