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Bitrix24 description
Bitrix24 is an all-in-one platform for managing your business online. It offers a wide range of tools, including project management, CRM, communication channels, website building, and HR management. Designed for businesses of all sizes, Bitrix24 aims to streamline operations and improve team collaboration by integrating all essential tools within a single platform. It stands out for offering a free plan for unlimited users and boasts a large customer base.
Who is Bitrix24 best for
Bitrix24 is a versatile platform ideal for businesses of all sizes seeking a centralized solution for project management, CRM, communication, and HR. Users appreciate the customizable database, CRM, and automation features, as well as the lack of per-user charges. However, some find the pricing model and user interface confusing. With a wide range of features and integrations, Bitrix24 helps streamline operations and enhance team collaboration.
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Ideal for small, medium, and large businesses seeking an all-in-one solution.
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Suitable for various industries, including healthcare, finance, retail, and more.
Bitrix24 features
Supported Bitrix24 supports core HR functions, including recruitment, onboarding, performance management, and basic payroll. |
Supported Bitrix24 offers tools for contact management, lead management, sales and marketing automation. |
Supported Bitrix24 allows creating, assigning, tracking tasks, and organizing them into lists and boards. |
Supported Bitrix24 supports project management with tools for collaboration, progress tracking, task management, and communication. |
Supported Bitrix24 allows building a website and connecting marketing tools to improve campaigns. |
Supported Bitrix24 provides a centralized platform for team communication and collaboration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Bitrix24 reviews
We've summarised 1385 Bitrix24 reviews (Bitrix24 Software Advice reviews, Bitrix24 GetApp reviews, Bitrix24 TrustPilot reviews, Bitrix24 Capterra reviews and Bitrix24 G2 reviews) and summarised the main points below.
- Customizable database.
- CRM and automation features.
- No per-user charges.
- Variety of features and integrations.
- Difficult to understand pricing model.
- Confusing user interface.
- Lack of transparent pricing.
- Limited sales support.
Bitrix24 pricing
The commentary is based on 180 reviews from Bitrix24 Capterra reviews, Bitrix24 G2 reviews, Bitrix24 GetApp reviews and Bitrix24 Software Advice reviews.
Bitrix24 offers a free plan for unlimited users with 5GB storage. All paid plans are billed annually and include various features like CRM, task management, website builder, and collaboration tools. The Enterprise plan offers additional features such as Sales Intelligence, Automation, and HR tools.
Users sentiment
See the Bitrix24 pricing page.
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Bitrix24 has a free plan.
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Bitrix24 has a free trial.
Includes 5 users, 24GB storage, Collaboration, Tasks & projects, CRM, Bitrix24 Sign, Drive, Contact Center, Website builder, Online store, and Customer support.
Includes 50 users, 100GB storage, Collaboration, Tasks & projects, CRM, Bitrix24 Sign, Drive, Contact Center, Website builder, Online store, Marketing, Online documents, Customer support, and Administration.
Includes 100 users, 1024GB storage, Collaboration, Tasks & projects, CRM, Bitrix24 Sign, Drive, Contact Center, Website builder, Online store, Marketing, Online documents, e-Signature for HR, Sales Intelligence, Automation, HR, Customer support, and Administration.
Includes 250 users, 3TB storage, Collaboration, Tasks & projects, CRM, Bitrix24 Sign, Drive, Contact Center, Website builder, Online store, Marketing, Online documents, e-Signature for HR, Sales Intelligence, Automation, HR, Multiple branches, Scalability, Enterprise pack, Customer support, and Administration.
Free plan for unlimited users, 5GB storage, Collaboration, Tasks & projects, CRM, Bitrix24 Sign, Drive, Contact Center, and Website builder.
Bitrix24 alternatives
Bitrix24 FAQ
Bitrix24 is an all-in-one business platform offering tools for CRM, project management, communication, website building, and HR. It's designed for businesses of all sizes, aiming to streamline operations and enhance team collaboration within a single platform. A free plan is available.
What is Bitrix24 and what does Bitrix24 do?
Bitrix24 is an all-in-one business platform offering tools for CRM, project management, communication, website building, and HR. It's designed for businesses of all sizes, aiming to streamline operations and enhance team collaboration within a single platform. A free plan is available.
Bitrix24 integrates with numerous tools through its open API and marketplace apps. It connects with popular services like Google Workspace, Microsoft Office 365, and various social media platforms. This enhances its functionality and streamlines workflows.
How does Bitrix24 integrate with other tools?
Bitrix24 integrates with numerous tools through its open API and marketplace apps. It connects with popular services like Google Workspace, Microsoft Office 365, and various social media platforms. This enhances its functionality and streamlines workflows.
Top Bitrix24 competitors include ClickUp, Planfix, Podio, and Scoro. These alternatives offer similar project management, CRM, and communication features, often with different pricing models and target audiences. Some, like ClickUp, focus on broader work management, while others like Scoro specialize in service businesses.
What the main competitors of Bitrix24?
Top Bitrix24 competitors include ClickUp, Planfix, Podio, and Scoro. These alternatives offer similar project management, CRM, and communication features, often with different pricing models and target audiences. Some, like ClickUp, focus on broader work management, while others like Scoro specialize in service businesses.
Yes, Bitrix24 is a legitimate software platform. It's a popular choice for businesses seeking CRM, project management, and communication tools, with a large user base and positive reviews on platforms like G2 and Capterra. However, some users find the pricing model and user interface confusing.
Is Bitrix24 legit?
Yes, Bitrix24 is a legitimate software platform. It's a popular choice for businesses seeking CRM, project management, and communication tools, with a large user base and positive reviews on platforms like G2 and Capterra. However, some users find the pricing model and user interface confusing.
Bitrix24 pricing details are unavailable. Contact Bitrix24 directly to determine if the product and its features are worth the investment for your business needs.
How much does Bitrix24 cost?
Bitrix24 pricing details are unavailable. Contact Bitrix24 directly to determine if the product and its features are worth the investment for your business needs.
Bitrix24's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and unhelpful pre-written answers. Support for more complex issues may require engaging a partner, which can be costly.
Is Bitrix24 customer service good?
Bitrix24's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and unhelpful pre-written answers. Support for more complex issues may require engaging a partner, which can be costly.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.