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Blackpoint Cyber

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Company health

Employee growth
11% increase in the last year
Web traffic
19% decrease in the last quarter
Financing
March 2023 - $201M

Ratings

G2
4.8/5
(237)
Glassdoor
3.7/5
(17)

Blackpoint Cyber description

Blackpoint Cyber offers 24/7 cybersecurity protection through its Managed Detection and Response (MDR) software. Unlike basic antivirus programs, Blackpoint constantly monitors your network for suspicious activity and neutralizes threats in real time before they become major problems. Blackpoint provides this service through a team of security experts and its proprietary software, SNAP-Defense. They focus on providing businesses of all sizes, particularly those without dedicated IT security teams, with peace of mind by acting as an extension of their internal security.


Who is Blackpoint Cyber best for

Blackpoint Cyber offers 24/7 managed detection and response (MDR) services, ideal for small businesses lacking dedicated IT security teams. Users praise its real-time threat detection and automated response, highlighting the actionable alerts and rapid SOC response. However, some find the web portal's layout unintuitive and the implementation challenging. If you need constant cybersecurity monitoring and proactive threat hunting, Blackpoint Cyber is a strong option.

  • Ideal for small businesses seeking outsourced cybersecurity.

  • Suitable for various industries requiring robust 24/7 threat protection.


Blackpoint Cyber features

Supported

Blackpoint Cyber offers real-time ransomware response and MDR services.

Supported

Blackpoint Cyber automatically detects incidents and takes proactive responses, including alerts.

Supported

Blackpoint Cyber rapidly detects and neutralizes threats using its MDR technology.

Supported

Blackpoint Cyber provides 24/7 autonomous security, responding to various threats including ransomware.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.03

Customer Service

Strongly positive
+0.96

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Strongly positive
+0.93

Ease of Implementation

Strongly positive
+0.78

Scalability

Rather negative
-0.6

Blackpoint Cyber reviews

We've summarised 213 Blackpoint Cyber reviews (Blackpoint Cyber G2 reviews) and summarised the main points below.

Pros of Blackpoint Cyber
  • Actionable alerts and quick SOC response.
  • Thorough incident reports.
  • Real-time monitoring and threat response.
  • 24/7 threat detection and response.
  • Proactive threat hunting.
Cons of Blackpoint Cyber
  • The web portal layout is not very intuitive.
  • The new portal is a bit buggy.
  • Difficult implementation.
  • Minimum license purchase per client is unnecessary.
  • Too many email alerts.

Blackpoint Cyber pricing

The commentary is based on 58 reviews from Blackpoint Cyber G2 reviews.

Blackpoint Cyber's pricing is generally considered fair and affordable, especially for small to medium-sized businesses. While some reviewers mention it as "not the cheapest," many highlight the value received for the cost, including 24/7 SOC services and additional features like Cloud Response. Some find the minimum license purchase unnecessary.

Users sentiment

Neutral
-0.03

Blackpoint Cyber alternatives

  • Logo of Huntress Managed EDR
    Huntress Managed EDR
    Stops hidden threats, human experts help. Peace of mind.
    Read more
  • Logo of Rapid7 Managed Detection and Response Services
    Rapid7 Managed Detection and Response Services
    Expert team stops cyber threats 24/7, keeping your business safe.
    Read more
  • Logo of Red Canary
    Red Canary
    Stops hidden threats, so security teams sleep soundly.
    Read more
  • Logo of Arctic Wolf
    Arctic Wolf
    Expert security team protects your business from cyber threats.
    Read more
  • Logo of Sophos MDR
    Sophos MDR
    24/7 threat hunting, detection, and response by experts.
    Read more
  • Logo of SentinelOne Vigilance Respond
    SentinelOne Vigilance Respond
    Expert cybersecurity team watches and reacts to threats 24/7.
    Read more

Blackpoint Cyber FAQ

  • What is Blackpoint Cyber and what does Blackpoint Cyber do?

    Blackpoint Cyber provides 24/7 managed detection and response (MDR) cybersecurity. Using its proprietary SNAP-Defense software, Blackpoint proactively hunts, detects, and neutralizes threats in real time. It's ideal for businesses lacking dedicated IT security teams.

  • How does Blackpoint Cyber integrate with other tools?

    Blackpoint Cyber integrates with existing security infrastructure and offers API access for seamless data sharing. They prioritize interoperability to enhance threat detection and response capabilities within a client's broader security ecosystem. This allows for efficient incident management and improved overall security posture.

  • What the main competitors of Blackpoint Cyber?

    Alternatives to Blackpoint Cyber include Microsoft Defender for Cloud, eSentire, and Lacework. These competitors offer similar managed detection and response (MDR) services, threat detection, and incident response capabilities for enhanced cybersecurity.

  • Is Blackpoint Cyber legit?

    Yes, Blackpoint Cyber is a legitimate cybersecurity company offering 24/7 managed detection and response (MDR) services. They utilize their proprietary software, SNAP-Defense, and a team of experts to provide real-time threat detection and response, focusing on ransomware protection. User reviews highlight their actionable alerts and quick SOC response, indicating Blackpoint Cyber is safe and effective.

  • How much does Blackpoint Cyber cost?

    I couldn't find pricing information for Blackpoint Cyber. Contact their sales team for product pricing details and to determine if Blackpoint Cyber is worth the investment for your needs.

  • Is Blackpoint Cyber customer service good?

    Blackpoint Cyber's customer service receives overwhelmingly positive feedback. Users praise the knowledgeable staff, quick response times, helpful support, and proactive communication regarding security incidents and potential threats. Some minor issues with portal navigation have been noted but do not detract from the overall positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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