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Arctic Wolf

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Company health

Employee growth
13% increase in the last year
Web traffic
27% decrease in the last quarter
Financing
June 2022 - $899M

Ratings

G2
4.7/5
(152)
TrustPilot
4.1/5
(5)
Glassdoor
4.0/5
(215)

Arctic Wolf description

Arctic Wolf provides ongoing cybersecurity services to businesses. Instead of selling individual software tools, they offer a comprehensive "security operations" approach. This includes monitoring for threats, managing vulnerabilities, training employees to spot risks, and helping you recover from attacks. Their team of experts becomes an extension of your own IT department, available 24/7 to provide support and guidance tailored to your company's needs.


Who is Arctic Wolf best for

Arctic Wolf is a cybersecurity service provider offering 24/7 threat monitoring, vulnerability management, and incident response. Users praise the excellent threat detection and proactive support. However, some have noted alert fatigue and high costs. It's ideal for businesses lacking dedicated security staff.

  • Ideal for small to medium-sized businesses seeking external cybersecurity expertise.

  • Suitable for various industries handling sensitive data or critical infrastructure.


Arctic Wolf features

Supported

Arctic Wolf swiftly detects and neutralizes threats using continuous monitoring and expert analysis.

Supported

Arctic Wolf offers vulnerability identification and mitigation through proactive attack surface monitoring and risk management plans.

Supported

Arctic Wolf offers attack surface monitoring through its Managed Risk solution.

Supported

Arctic Wolf supports human risk management with managed security awareness training.

Supported

Arctic Wolf unifies prevention, detection, and response with its cloud-native platform and Concierge Security Team.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.6

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.86

Ease of Implementation

Neutral
+0.2

Arctic Wolf reviews

We've summarised 147 Arctic Wolf reviews (Arctic Wolf TrustPilot reviews and Arctic Wolf G2 reviews) and summarised the main points below.

Pros of Arctic Wolf
  • Excellent threat detection and intelligence capabilities, with a strong database of modern IOCs.
  • Helpful monthly cadence reports that prioritize security tasks.
  • 24/7 security monitoring and proactive threat hunting.
  • Seamless integration with existing security tools.
  • Knowledgeable and helpful customer support team.
Cons of Arctic Wolf
  • Too many alerts, leading to alert fatigue.
  • Limited query language for flexible threat hunting.
  • High cost and limited customization options.
  • Slow customer support response times.
  • Lack of comprehensive tutorials, especially for newer SIEM features.

Arctic Wolf pricing

The commentary is based on 18 reviews from Arctic Wolf G2 reviews.

Arctic Wolf's pricing is often mentioned as high or expensive, but many reviewers feel the comprehensive service and 24/7 monitoring justify the cost, citing it as a valuable alternative to building an in-house security team. Some appreciate that the pricing aligns with the quality of service provided.

Users sentiment

Rather positive
+0.6

Arctic Wolf alternatives

  • Logo of Adlumin
    Adlumin
    Cloud-native security operations platform. Detect, investigate, and remediate threats.
    Read more
  • Logo of Critical Start
    Critical Start
    Expert cybersecurity protection and response, managed 24/7.
    Read more
  • Logo of Blackpoint Cyber
    Blackpoint Cyber
    Stops cyber threats instantly. 24/7 expert protection.
    Read more
  • Logo of Expel
    Expel
    Managed security service. Expert threat hunting and fast incident response.
    Read more
  • Logo of Ultra Heals
    Ultra Heals
    Proactive cybersecurity platform finds, prioritizes, and neutralizes threats.
    Read more
  • Logo of Rapid7 Managed Detection and Response Services
    Rapid7 Managed Detection and Response Services
    Expert team stops cyber threats 24/7, keeping your business safe.
    Read more

Arctic Wolf FAQ

  • What is Arctic Wolf and what does Arctic Wolf do?

    Arctic Wolf is a cybersecurity company offering 24/7 security operations services. They provide threat detection, vulnerability management, security awareness training, and incident response. Arctic Wolf acts as an extension of your IT team, delivering tailored support and guidance.

  • How does Arctic Wolf integrate with other tools?

    Arctic Wolf integrates seamlessly with existing security tools to enhance threat detection and response. It connects with various platforms, enabling efficient data sharing and streamlined security operations. This integration empowers businesses to leverage their current investments while benefiting from Arctic Wolf's expertise.

  • What the main competitors of Arctic Wolf?

    Alternatives to Arctic Wolf include eSentire, Microsoft Defender for Cloud, and Microsoft Sentinel. These competitors offer similar cybersecurity services, such as threat detection, vulnerability management, and incident response. They also cater to a range of business sizes and industries.

  • Is Arctic Wolf legit?

    Yes, Arctic Wolf is a legitimate cybersecurity company. They offer 24/7 monitoring, threat detection, and incident response services. User reviews praise their excellent threat detection and helpful support. Arctic Wolf is safe and reliable for businesses seeking comprehensive security operations.

  • How much does Arctic Wolf cost?

    Arctic Wolf doesn't publicly disclose pricing. To get product pricing, contacting their sales team directly is recommended. This allows for customized quotes based on your specific security needs.

  • Is Arctic Wolf customer service good?

    Arctic Wolf receives overwhelmingly positive feedback for its customer service. Users consistently praise the knowledgeable, helpful, and responsive support team, highlighting their proactive approach and 24/7 availability. While some mention occasional slowdowns, the overall sentiment points to highly satisfactory customer support experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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