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BMC Helix Platform description
BMC Helix Platform is a cloud-based software solution designed to connect and improve IT service and operations. It offers tools for automation, data analysis, and application development, all within a single platform. Its focus is on providing a centralized system for managing and optimizing IT processes, helping businesses become more efficient and responsive. BMC Helix Platform stands out with its AI-driven insights and aims to simplify complex IT operations for smoother, more effective service delivery.
Who is BMC Helix Platform best for
BMC Helix Platform is a solid choice for large enterprises wanting a strong ITSM solution for their IT operations, especially for incident resolution, service request, and change management. We find that companies in Software/IT/Telecommunications can use it to centralize and optimize IT processes. It stands out for its AI-driven insights, which aim to simplify complex IT operations for smoother service delivery.
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Perfect for companies +1000 employees looking for a robust solution to manage complex IT operations.
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Great fit for Software/IT/Telecommunications looking to centralize and optimize IT processes for efficiency.
BMC Helix Platform features
Supported Cross-domain Connectivity and AI-driven Actionability: Connects across domains providing visibility, observability and AI-driven actionability, increasing efficiency, productivity, and innovation. |
Supported Unified Platform for Service and Operations Automation: Provides a unified platform to automate and enable the work of service and operations teams. |
Supported Support for BMC Helix Solutions: Supports BMC Helix solutions for discovery, operations management, service management, continuous optimization, and delivery of omni-channel experiences. |
Supported Open and Scalable Solution for Enhanced Efficiency: Open and scalable solution designed to enhance efficiency, productivity, and innovation within service and operations management. |
Supported Cloud Migration Planning: Enables planning of cloud migrations with BMC Helix Continuous Optimization. |
Supported Data Import into Operations Management: Import discovered data into BMC Helix Operations Management to enhance operational insights. |
Supported Automation Process Design for Scalability and ROI: Allows for the design of automation processes to drive scale and return on investment. |
BMC Helix Platform pricing
The commentary is based on 1 reviews from BMC Helix Platform G2 reviews.
We haven't found pricing details in the reviews. Contact us to get pricing information for BMC Helix Platform, and we'll do our best to provide you with the necessary information.
See the BMC Helix Platform pricing page.
BMC Helix Platform alternatives
ManageEngine ServiceDesk PlusStreamlines IT help desk, asset tracking, and change management.Read more
ServiceNow IT Service ManagementStreamlines IT, automates tasks, improves service, reduces costs.Read more
BMC Helix Platform FAQ
We find that BMC Helix Platform is a cloud-based platform that streamlines IT service and operations. It offers automation, data analysis, and app development tools, all in one place to boost efficiency. It's especially helpful for managing and optimizing complex IT processes.
What is BMC Helix Platform and what does BMC Helix Platform do?
We find that BMC Helix Platform is a cloud-based platform that streamlines IT service and operations. It offers automation, data analysis, and app development tools, all in one place to boost efficiency. It's especially helpful for managing and optimizing complex IT processes.
We find that BMC Helix Platform offers robust integration capabilities, connecting with other BMC Helix solutions and external systems through APIs and web services. This allows for a unified platform and streamlines data flow across different IT tools.
How does BMC Helix Platform integrate with other tools?
We find that BMC Helix Platform offers robust integration capabilities, connecting with other BMC Helix solutions and external systems through APIs and web services. This allows for a unified platform and streamlines data flow across different IT tools.
We find that Freshservice, ManageEngine ServiceDesk Plus, ServiceNow IT Service Management, and Atomicwork are the main competitors of BMC Helix Platform. They offer similar IT service management and automation capabilities.
What the main competitors of BMC Helix Platform?
We find that Freshservice, ManageEngine ServiceDesk Plus, ServiceNow IT Service Management, and Atomicwork are the main competitors of BMC Helix Platform. They offer similar IT service management and automation capabilities.
Yes, BMC Helix Platform is a legitimate software product from BMC Software. It's a real platform used by businesses for IT service management and operations. We find it's a good option for larger organizations needing a robust solution.
Is BMC Helix Platform legit?
Yes, BMC Helix Platform is a legitimate software product from BMC Software. It's a real platform used by businesses for IT service management and operations. We find it's a good option for larger organizations needing a robust solution.
I am sorry, but we do not have pricing information for BMC Helix Platform. Contact BMC directly for a personalized quote.
How much does BMC Helix Platform cost?
I am sorry, but we do not have pricing information for BMC Helix Platform. Contact BMC directly for a personalized quote.
Based on user reviews, BMC Helix Platform's customer support is generally considered responsive and helpful, especially during the onboarding process. Users appreciate the available resources and find them beneficial in navigating the platform's complexities.
Is BMC Helix Platform customer service good?
Based on user reviews, BMC Helix Platform's customer support is generally considered responsive and helpful, especially during the onboarding process. Users appreciate the available resources and find them beneficial in navigating the platform's complexities.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.