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Booxi description
Booxi is an appointment scheduling software designed primarily for retail businesses. It aims to improve customer experiences by offering personalized services, like consultations and personal shopping, that can be booked online. Booxi integrates with existing customer management and sales systems, providing insights to optimize the customer journey and encourage repeat business. It is suitable for both small and large businesses.
Who is Booxi best for
We find that Booxi is an ideal solution for retailers seeking to enhance customer experiences through online appointment scheduling. The platform helps to personalize services such as consultations, manage staff schedules, and automate reminders. Users particularly appreciate the user-friendly interface, seamless integration with systems like Lightspeed POS, and the effectiveness of automated reminders in boosting new customer acquisition.
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Great for small to mid-sized retailers (1-1000 employees) seeking to streamline booking and enhance customer experiences.
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Perfect for retailers aiming to boost drive-to-store traffic and repeat business through seamless online appointment scheduling.
Booxi features
Supported Automated reminders: Ability for the software to automatically send reminders about upcoming appointments |
Supported Appointment booking: Ability for customers to book appointments based on the provider’s availability |
Supported Square integration: Ability to accept payments using Square |
Supported Appointment management: Ability to manage appointments, including reschedules and cancellations |
Booxi reviews
We've summarised 71 Booxi reviews (Booxi Software Advice reviews, Booxi Capterra reviews and Booxi G2 reviews) and summarised the main points below.
- User-friendly interface for both staff and clients.
- Excellent customer support, always available and helpful.
- Seamless integration with Lightspeed POS.
- Automated appointment reminders and confirmations are very effective.
- Online booking widget increases drive-to-store and new customer acquisition.
- Lacks bulk day blocking for holidays and special closures.
- Rental feature needs improvement, especially stock management.
- No Arabic language support.
- Limited customization, especially for branding and service order.
- Recurring bugs and syncing issues with ics files and iPhone calendar.
Booxi pricing
The commentary is based on 4 reviews from Booxi Capterra reviews, Booxi G2 reviews and Booxi Software Advice reviews.
We find that Booxi's pricing is generally considered affordable and reasonable, especially for the features offered. However, some users feel the value proposition is lacking if they don't utilize all of the available integrations. The free version is also noted as being quite comprehensive.
Users sentiment
See the Booxi pricing page.
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Booxi has a free trial.
Online booking, scheduling management, automated reminders (email & SMS), customer management, appointment history, mobile app for staff, integrated online payments, calendar synchronization (Outlook, Gmail, iCal). Includes 1 store and 5 calendars.
All Solo features plus centralized booking for multiple stores, shared customer database, global visibility and management of all stores, advanced configuration of employee profiles, services, and calendars, access and permission management for local teams. Includes multiple stores and 10 calendars.
All Essential features plus fully customizable booking widget, customization of emails and booking button, API & Webhooks access, dedicated onboarding, premium support. Includes multiple stores and 20 calendars.
All Standard features plus enterprise SLA, dedicated support for integration and deployment, dedicated Customer Success Manager, custom reports and analytics, UX/UI consultation, advanced security. Includes multiple stores and flexible calendar count.
Booxi alternatives
Zoho BookingsEffortless appointment scheduling, automated reminders, streamlined payments.Read more
EZnet SchedulerEffortless online appointment scheduling for fewer no-shows and happier clients.Read more
Booxi FAQ
Booxi is an appointment scheduling software specializing in retail businesses. We find that it helps enhance the customer experience by enabling online booking for services like personal shopping and consultations. It integrates with existing business systems and offers helpful insights to boost customer engagement and repeat business.
What is Booxi and what does Booxi do?
Booxi is an appointment scheduling software specializing in retail businesses. We find that it helps enhance the customer experience by enabling online booking for services like personal shopping and consultations. It integrates with existing business systems and offers helpful insights to boost customer engagement and repeat business.
Booxi integrates with existing customer management and sales systems. It also offers a seamless integration with Lightspeed POS and Square for payment processing. We find this level of integration helps optimize the customer journey.
How does Booxi integrate with other tools?
Booxi integrates with existing customer management and sales systems. It also offers a seamless integration with Lightspeed POS and Square for payment processing. We find this level of integration helps optimize the customer journey.
We find that Booxi's main competitors are SimplyBook.me, Zoho Bookings, Fresha, Mindbody, Acuity Scheduling, and EZnet Scheduler. They offer similar appointment scheduling and business management functionalities, often with varying focuses like wellness or beauty.
What the main competitors of Booxi?
We find that Booxi's main competitors are SimplyBook.me, Zoho Bookings, Fresha, Mindbody, Acuity Scheduling, and EZnet Scheduler. They offer similar appointment scheduling and business management functionalities, often with varying focuses like wellness or beauty.
Booxi is a legitimate and safe appointment scheduling software. We find that users praise its user-friendly interface and excellent customer support. With positive ratings on G2 and Capterra (4.5 and 4.7 out of 5, respectively), Booxi appears to be a reliable choice.
Is Booxi legit?
Booxi is a legitimate and safe appointment scheduling software. We find that users praise its user-friendly interface and excellent customer support. With positive ratings on G2 and Capterra (4.5 and 4.7 out of 5, respectively), Booxi appears to be a reliable choice.
Booxi's pricing starts at $69/year for the Solo plan, $179/year for Essential, and $475/year for the Standard plan. They also offer a Custom plan with bespoke pricing. Contact Booxi for pricing on add-ons like extra calendars and SMS notifications.
How much does Booxi cost?
Booxi's pricing starts at $69/year for the Solo plan, $179/year for Essential, and $475/year for the Standard plan. They also offer a Custom plan with bespoke pricing. Contact Booxi for pricing on add-ons like extra calendars and SMS notifications.
We find that Booxi's customer service is generally considered excellent. Users frequently praise the helpful and readily available support team. While some training sessions may require adjustments, the team's responsiveness and willingness to assist are consistently highlighted.
Is Booxi customer service good?
We find that Booxi's customer service is generally considered excellent. Users frequently praise the helpful and readily available support team. While some training sessions may require adjustments, the team's responsiveness and willingness to assist are consistently highlighted.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.