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Fresha description
Fresha is a popular, subscription-free booking software designed specifically for the beauty and wellness industry. It helps salons, barbershops, and spas manage appointments, staff, and client communications. Businesses benefit from a free platform offering unlimited bookings, automated reminders, and online booking options through various channels like Google, Facebook, and Instagram. Fresha also offers paid features, including card processing.
Who is Fresha best for
Fresha is a free appointment scheduling software beloved by salons and spas for its user-friendly interface and excellent customer support. Users praise its positive impact on business growth and revenue. However, some dislike the marketplace's commission fees for new clients.
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Best for small businesses.
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Ideal for beauty and wellness businesses.
Fresha features
Supported Fresha allows clients to easily book appointments online via its platform, accessible through their website or direct links from businesses. |
Supported Fresha allows viewing client appointment history including filtering and details of each appointment. |
Supported Fresha supports automated appointment reminders that can be sent to clients before their appointment. |
Supported Fresha offers mobile apps for both businesses and clients to manage and schedule appointments. |
Supported Client treatment notes can be created and stored. |
Supported Fresha allows storing client contact details, including addresses and emergency contacts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Fresha reviews
We've summarised 55 Fresha reviews (Fresha TrustPilot reviews and Fresha G2 reviews) and summarised the main points below.
- Excellent and responsive customer support with named representatives (e.g., Sean, Grace, Emma).
- User-friendly interface for both businesses and clients.
- Positive impact on business growth, revenue, and client management.
- Free platform with the option to add paid features for enhanced functionality.
- Marketplace charges 80% of your first client for advertising.
- Paid Google review system incentivizes biased reviews.
- Client notes feature is not suitable for all professions, such as massage therapists.
Fresha pricing
The commentary is based on 7 reviews from Fresha TrustPilot reviews.
Fresha's pricing is generally viewed as offering excellent value, with many users highlighting its affordability compared to other booking systems. While some mention fees for specific add-ons, these are often seen as worthwhile due to their usefulness. Fresha's free features and affordable paid options make it a cost-effective choice.
Users sentiment
See the Fresha pricing page.
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Fresha has a free plan.
This plan includes unlimited usage of the platform with no subscription fees. It offers features like unlimited appointment bookings, team members, locations, clients and email notifications, product inventory, reporting, and more.
Fresha alternatives
fresha vs BooksyEffortless appointment scheduling and business management for beauty pros.Read more
BoulevardStreamlines appointment scheduling, client management, and payments for salons and spas.Read more
Fresha FAQ
Fresha is a free appointment scheduling and business management software designed for the beauty and wellness industry. It offers online booking, appointment reminders, and client management tools. Fresha helps salons, spas, and barbershops manage their daily operations, improve customer engagement, and grow their business. Paid features are also available.
What is Fresha and what does Fresha do?
Fresha is a free appointment scheduling and business management software designed for the beauty and wellness industry. It offers online booking, appointment reminders, and client management tools. Fresha helps salons, spas, and barbershops manage their daily operations, improve customer engagement, and grow their business. Paid features are also available.
Fresha integrates with various platforms, including Google, Facebook, and Instagram, for online booking. It also offers a mobile app for both clients and businesses, streamlining appointment management and communication. Further integrations regarding other tools are not available.
How does Fresha integrate with other tools?
Fresha integrates with various platforms, including Google, Facebook, and Instagram, for online booking. It also offers a mobile app for both clients and businesses, streamlining appointment management and communication. Further integrations regarding other tools are not available.
Fresha competitors include Booksy, Goldie, Vagaro, Mangomint, and Zenoti. These alternatives offer similar features such as online booking, appointment management, and payment processing, catering to businesses in the beauty and wellness industry.
What the main competitors of Fresha?
Fresha competitors include Booksy, Goldie, Vagaro, Mangomint, and Zenoti. These alternatives offer similar features such as online booking, appointment management, and payment processing, catering to businesses in the beauty and wellness industry.
Yes, Fresha is a legitimate and popular booking platform. It's free to use, offers various features like automated reminders and online booking, and boasts positive user reviews for its ease of use and excellent customer support. However, be aware of potential downsides like marketplace charges for new clients.
Is Fresha legit?
Yes, Fresha is a legitimate and popular booking platform. It's free to use, offers various features like automated reminders and online booking, and boasts positive user reviews for its ease of use and excellent customer support. However, be aware of potential downsides like marketplace charges for new clients.
Fresha's core software is free, offering unlimited bookings, clients, and team members. Additional features like payment processing, marketing tools, and "boosting" online presence incur costs, but the core product pricing remains free.
How much does Fresha cost?
Fresha's core software is free, offering unlimited bookings, clients, and team members. Additional features like payment processing, marketing tools, and "boosting" online presence incur costs, but the core product pricing remains free.
Fresha's customer service receives overwhelmingly positive feedback. Users consistently praise the helpfulness, responsiveness, and expertise of their dedicated account managers, who provide ongoing support and guidance. Many users highlight the personalized assistance they receive, making the platform setup and usage seamless.
Is Fresha customer service good?
Fresha's customer service receives overwhelmingly positive feedback. Users consistently praise the helpfulness, responsiveness, and expertise of their dedicated account managers, who provide ongoing support and guidance. Many users highlight the personalized assistance they receive, making the platform setup and usage seamless.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.