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Braintree Direct description
Braintree Direct is a payment processing platform designed for growing businesses. It allows you to accept and manage online payments securely. Braintree Direct simplifies recurring billing and subscriptions, making it easier to manage your cash flow. Its standout features include a focus on security, fraud prevention tools, and comprehensive support.
Who is using Braintree Direct?
Who is Braintree Direct best for
Braintree Direct is a payment gateway designed for growing businesses to securely accept and manage online payments. It simplifies recurring billing and subscriptions. Users praise its multiple payment options, search functionality, and reporting tools. However, some users have reported issues with customer support, unexplained fund holds, and account closures. Consider Braintree if you prioritize features like recurring billing and various payment methods but be aware of potential customer service challenges.
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Best for small to medium-sized businesses.
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Ideal for e-commerce and software companies.
Braintree Direct features
Supported Braintree Direct accepts credit card payments. |
Supported Braintree Direct supports automated recurring billing through subscriptions and plans. |
Supported Braintree Direct supports creating, updating, canceling, and tracking subscriptions. |
Supported Braintree Direct supports secure automated payments, refunds, and fraud prevention. |
Supported Braintree Direct supports PayPal payments. |
Supported Braintree Direct is PCI DSS compliant, simplifying compliance for merchants. |
Braintree Direct reviews
We've summarised 215 Braintree Direct reviews (Braintree Direct TrustPilot reviews and Braintree Direct G2 reviews) and summarised the main points below.
- Multiple payment methods supported
- Easy search functionality for users and transactions
- Helpful reports for tracking sales and transactions
- Seamless integration with some platforms
- Clear documentation and API for developers
- Non-existent customer support, extremely difficult to contact
- Funds held without explanation or communication, often for extended periods
- Account closures and payment disbursement issues are frequent and unexplained
- Risk review process is convoluted and can delay account setup/payments for weeks or months
- Poor fraud protection leads to significant losses from fraudulent orders
Braintree Direct alternatives
Braintree Direct FAQ
Braintree Direct is a payment gateway designed for growing businesses to securely accept and process online payments. It simplifies recurring billing and subscriptions, offers robust fraud prevention tools, and provides comprehensive support. Braintree Direct supports multiple payment methods and integrates seamlessly with various platforms.
What is Braintree Direct and what does Braintree Direct do?
Braintree Direct is a payment gateway designed for growing businesses to securely accept and process online payments. It simplifies recurring billing and subscriptions, offers robust fraud prevention tools, and provides comprehensive support. Braintree Direct supports multiple payment methods and integrates seamlessly with various platforms.
Braintree Direct integrates seamlessly with various e-commerce platforms and shopping carts. It also offers a robust API for custom integrations, allowing developers to connect with other business tools and systems. This flexibility makes it adaptable to diverse business needs.
How does Braintree Direct integrate with other tools?
Braintree Direct integrates seamlessly with various e-commerce platforms and shopping carts. It also offers a robust API for custom integrations, allowing developers to connect with other business tools and systems. This flexibility makes it adaptable to diverse business needs.
Top Braintree Direct competitors include Stripe Billing, Authorize.net, PaySimple, and EBizCharge. These alternatives offer similar features like payment processing, recurring billing, and fraud prevention tools, catering to various business needs.
What the main competitors of Braintree Direct?
Top Braintree Direct competitors include Stripe Billing, Authorize.net, PaySimple, and EBizCharge. These alternatives offer similar features like payment processing, recurring billing, and fraud prevention tools, catering to various business needs.
Yes, Braintree Direct is a legitimate payment processing platform. However, user reviews on Trustpilot raise concerns regarding customer service and account stability. While it offers valuable features like recurring billing and fraud prevention tools, potential users should carefully weigh these reviews against the positive feedback on G2.
Is Braintree Direct legit?
Yes, Braintree Direct is a legitimate payment processing platform. However, user reviews on Trustpilot raise concerns regarding customer service and account stability. While it offers valuable features like recurring billing and fraud prevention tools, potential users should carefully weigh these reviews against the positive feedback on G2.
Braintree Direct has a standard pricing of 2.9% + $0.30 per transaction. There are no setup fees or monthly fees for using Braintree Direct. There is no publicly available information on custom pricing for high-volume businesses.
How much does Braintree Direct cost?
Braintree Direct has a standard pricing of 2.9% + $0.30 per transaction. There are no setup fees or monthly fees for using Braintree Direct. There is no publicly available information on custom pricing for high-volume businesses.
Braintree Direct's customer service receives overwhelmingly negative feedback. Users report it is nearly impossible to contact support, with unresolved issues regarding funds being held and accounts being closed without explanation. Some positive comments mention helpful reports and easy search functionality, but the negative experiences with customer service are prevalent.
Is Braintree Direct customer service good?
Braintree Direct's customer service receives overwhelmingly negative feedback. Users report it is nearly impossible to contact support, with unresolved issues regarding funds being held and accounts being closed without explanation. Some positive comments mention helpful reports and easy search functionality, but the negative experiences with customer service are prevalent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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