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Brightcove

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Company health

Employee growth
6% decrease in the last year
Web traffic
7% increase in the last quarter
Financing
September 2021 - $145M

Ratings

G2
4.0/5
(53)
Capterra
4.2/5
(18)
TrustPilot
3.5/5
(2)
Glassdoor
4.0/5
(358)

Brightcove description

Brightcove is a leading video hosting and streaming platform used by businesses of all sizes. They provide reliable and secure technology for companies to manage, deliver, and monetize their video content. Brightcove focuses on offering a high-quality streaming experience, helping businesses increase viewership, generate leads, and improve their marketing efforts with video.


Who is Brightcove best for

Brightcove is a leading video platform for businesses seeking reliable hosting, streaming, and monetization. We find it particularly effective for those wanting to improve marketing, internal comms, or content monetization. With AI-driven automation and advanced analytics, Brightcove is built to boost engagement effortlessly. However, we've noticed some users find implementation complex and express concerns about pricing transparency, so be sure to do a thorough evaluation.

  • Great for SMBs to enterprises seeking reliable video hosting, streaming, & monetization for various needs.

  • Perfect for media & entertainment firms aiming to boost audience & monetize content w/ flexible & complete video solutions.


Brightcove features

Supported

Marketing Studio: Marketing Studio: Sell more with easy video distribution and analytics for global brands. This suggests that the platform offers tools to distribute videos widely and track their performance.

Supported

Communications Studio: Communications Studio: described as a tool to keep dispersed workforces engaged and informed through video, suggesting internal communication and training capabilities.

Supported

Media Studio: Media Studio: Enables audience growth and content monetization with complete flexibility.

Supported

Audience Insights: Audience Insights: Provides advanced analytics to understand viewer behavior.

Supported

Brightcove AI Suite: Brightcove AI Suite: Automates tasks with AI to boost engagement effortlessly.

Supported

Zencoder: Zencoder: Fast, reliable, versatile, and flawless video encoding service.

Supported

Custom Solutions: Custom solutions and workflows suggest tailored video solutions for specific business needs.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Rather positive
+0.67

Ease of Use

Rather positive
+0.67

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Neutral
-0.2

Brightcove pricing

The commentary is based on 6 reviews from Brightcove Capterra reviews and Brightcove G2 reviews.

We find that Brightcove's pricing is generally considered high, especially for smaller organizations. Some users feel the features justify the cost, while others wish for a lower price or additional features. Brightcove seems willing to negotiate and match competitor pricing in some cases.

Users sentiment

Neutral
+0

Brightcove alternatives

  • Logo of Dacast
    Dacast
    Stream, host, and monetize videos with a secure, white-label platform.
    Read more
  • Logo of Bitmovin
    Bitmovin
    High-quality video streaming, encoding, and analytics, simplified.
    Read more
  • Logo of Vimeo
    Vimeo
    High-quality video hosting, sharing, and marketing tools.
    Read more
  • Logo of Wistia
    Wistia
    Pro video hosting, marketing, and analytics for serious results.
    Read more
  • Logo of Kaltura Video Cloud
    Kaltura Video Cloud
    Host, manage, and stream videos effortlessly, at any scale.
    Read more
  • Logo of AWS Elemental MediaPackage
    AWS Elemental MediaPackage
    Prepares and protects video for smooth streaming on any device.
    Read more

Brightcove FAQ

  • What is Brightcove and what does Brightcove do?

    Brightcove is a versatile video platform that helps businesses host, manage, and monetize their video content. We find that it offers robust features for streaming, marketing, and communications, making it a solid choice for companies looking to leverage video for various purposes.

  • How does Brightcove integrate with other tools?

    Brightcove integrates with various marketing automation, CRM, and social media platforms. We find this helps streamline workflows and boost marketing efforts. They also offer custom solutions for unique business needs.

  • What the main competitors of Brightcove?

    We find that Brightcove's main competitors include Dacast, Bitmovin, Vimeo, Wistia, Kaltura, and AWS Elemental MediaPackage. These platforms offer similar video hosting, streaming, and monetization features.

  • Is Brightcove legit?

    Yes, Brightcove is a legitimate and well-established video platform. We find that they are known for providing reliable and secure video hosting and streaming services for businesses of all sizes. They have generally positive reviews on sites like G2 and Capterra.

  • How much does Brightcove cost?

    Brightcove doesn't publicly share pricing details. Contact their sales team for a customized quote based on your specific needs.

  • Is Brightcove customer service good?

    We find that Brightcove's customer support receives mixed reviews. While some users praise the responsiveness and helpfulness of the support team, others have expressed frustration with slow response times and difficulty resolving technical issues. Several reviewers mention positive experiences with their account managers.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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