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BrightHire description
BrightHire is a software platform designed to improve the hiring process. It records and transcribes interviews, uses AI to create highlight reels, and provides tools for structured interview planning and feedback. This helps teams conduct consistent interviews, gather better data on candidates, and make faster, more informed hiring decisions while reducing bias. It integrates with your existing video conferencing, applicant tracking, and collaboration tools.
What companies are using BrightHire?
Who is BrightHire best for
BrightHire is ideal for talent acquisition teams, particularly those in small to medium-sized businesses, who want to improve their hiring process. Users praise its interview recording, transcription, and collaboration features, while some note occasional bugs and AI inaccuracies. It streamlines workflows and offers valuable insights, though users should be prepared for potential technical hiccups and verify AI-generated notes.
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Best fit for small to medium-sized businesses.
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Suitable for talent acquisition teams in any industry.
BrightHire features
Supported BrightHire uses AI to automatically generate and share key interview highlights. |
Supported BrightHire facilitates structured interviews with pre-determined questions, ensuring consistent evaluations. |
Supported BrightHire uses AI to transcribe interviews and generate notes. |
Supported BrightHire analyzes conversations and offers data-driven insights for better evaluation. |
Supported BrightHire offers a structured approach to collecting interviewer feedback through features like the Interview Assistant and integration with ATS. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
BrightHire reviews
We've summarised 92 BrightHire reviews (BrightHire G2 reviews) and summarised the main points below.
- Records and transcribes interviews, allowing interviewers to focus on the candidate and conversation.
- Easy to review past interviews, including video playback and transcripts, aiding in thorough evaluation.
- Facilitates collaboration and feedback sharing among hiring teams by enabling easy sharing of interview clips.
- AI-generated summaries provide a helpful overview of the interview, although accuracy needs improvement.
- Integrates well with existing tools like Zoom, Google Meet, and Lever, streamlining workflows.
- Occasional bugs and glitches can disrupt the interview process, such as the scorecard notetaking window not opening or lagging.
- Difficulties managing back-to-back interviews, especially with the same Zoom link, causing confusion with scorecard access.
- Inaccurate AI-generated notes require manual copy-pasting into scorecards.
- Zoom plugin can be unreliable and may not work consistently for all users.
- Some users find the automated voice notification about call recording off-putting to candidates, potentially impacting their initial impression.
BrightHire pricing
The commentary is based on 2 reviews from BrightHire G2 reviews.
BrightHire's pricing is considered a significant investment, especially for company-wide rollout. However, users emphasize the value provided, highlighting its transformative impact on the interview process and ease of implementation.
Users sentiment
See the BrightHire pricing page.
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BrightHire has a free trial.
AI-powered Interview recording & transcription, Capture video, phone, or in-person interviews, Robust interview playback features, Mobile-friendly for replay on-the-go, AI interview notes with full customization, AI candidate writeups & highlights, AI candidate alerts, 1-click ATS scorecard completion, Interview & candidate search, Slack integration, Chat & email support, SOC 2, GDPR compliant
Deep ATS integration, Replays & highlights from your ATS, AI copilot for intakes and job descriptions, AI interview plan builder, Structured interviewing copilot, Available in-app candidate scoring, AI candidate debrief copilot, Candidate side-by-side comparisons, Collaboration with sharing, clips & playlists, Customizable role-based access, Team interview analytics & insights, Robust consent & recording controls, Dedicated customer success, SSO
Candidate rediscovery, Interviewer training & AI coaching, Advanced talent insights, Custom platform reporting, Rest API, Bespoke ATS integrations, Advanced compliance detection, Customized data retention & redaction, Roll-out support & training, Quarterly business reviews
BrightHire alternatives
Indeed Hiring PlatformHire faster with powerful tools, global reach, simplified recruitment.Read more
Phenom Intelligent Talent Experience PlatformAI-powered hiring platform; attract, engage, and retain top talent.Read more
BrightHire FAQ
BrightHire is an interview intelligence platform that streamlines hiring. It records, transcribes, and analyzes interviews, using AI to generate highlights and provide data-driven insights. This helps teams make faster, more informed hiring decisions while reducing bias and improving the candidate experience.
What is BrightHire and what does BrightHire do?
BrightHire is an interview intelligence platform that streamlines hiring. It records, transcribes, and analyzes interviews, using AI to generate highlights and provide data-driven insights. This helps teams make faster, more informed hiring decisions while reducing bias and improving the candidate experience.
BrightHire integrates with your existing video conferencing platforms (like Zoom and Google Meet), applicant tracking systems (ATS), and collaboration tools, streamlining your hiring workflow. This allows for seamless data transfer and eliminates manual data entry.
How does BrightHire integrate with other tools?
BrightHire integrates with your existing video conferencing platforms (like Zoom and Google Meet), applicant tracking systems (ATS), and collaboration tools, streamlining your hiring workflow. This allows for seamless data transfer and eliminates manual data entry.
BrightHire's top competitors include Pillar, iCIMS Talent Cloud, and Evidenced. These platforms offer similar interview intelligence features like recording, transcription, and AI-driven insights. Other alternatives, like JazzHR and BambooHR, focus on broader HR functions beyond interviewing.
What the main competitors of BrightHire?
BrightHire's top competitors include Pillar, iCIMS Talent Cloud, and Evidenced. These platforms offer similar interview intelligence features like recording, transcription, and AI-driven insights. Other alternatives, like JazzHR and BambooHR, focus on broader HR functions beyond interviewing.
BrightHire is a legitimate platform used by many companies to streamline their hiring processes. It offers valuable features like interview recording, AI-powered highlights, and integrations with popular tools. While some users report occasional bugs, many praise its ease of use and collaborative features for improved hiring decisions.
Is BrightHire legit?
BrightHire is a legitimate platform used by many companies to streamline their hiring processes. It offers valuable features like interview recording, AI-powered highlights, and integrations with popular tools. While some users report occasional bugs, many praise its ease of use and collaborative features for improved hiring decisions.
BrightHire's pricing is $60 per recruiter monthly or $400 per team monthly, billed annually. They also offer custom-priced enterprise plans. Is BrightHire worth it for your team? It depends on your specific interview volume and whether you need advanced features like AI-powered insights.
How much does BrightHire cost?
BrightHire's pricing is $60 per recruiter monthly or $400 per team monthly, billed annually. They also offer custom-priced enterprise plans. Is BrightHire worth it for your team? It depends on your specific interview volume and whether you need advanced features like AI-powered insights.
BrightHire's customer service is highly regarded by users. Reviewers consistently praise the responsiveness and helpfulness of the support team, describing them as "top-notch," "amazing," and providing a "white-glove experience". They appreciate the team's proactive approach and willingness to address feedback and resolve issues quickly.
Is BrightHire customer service good?
BrightHire's customer service is highly regarded by users. Reviewers consistently praise the responsiveness and helpfulness of the support team, describing them as "top-notch," "amazing," and providing a "white-glove experience". They appreciate the team's proactive approach and willingness to address feedback and resolve issues quickly.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.