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Brightpearl description
Brightpearl is a software platform designed for retail businesses wanting to streamline their operations. It connects and manages various aspects of your business like online orders, inventory, shipping, and financial data. Brightpearl focuses on automation to help you save time and reduce errors, especially during busy periods. It provides insights into your business performance and integrates with popular e-commerce tools. Brightpearl is for established businesses looking for a robust system rather than startups.
What companies are using Brightpearl?
Who is Brightpearl best for
Brightpearl is a comprehensive software platform designed for growing retail businesses looking to streamline their operations. Users praise Brightpearl for its robust automation capabilities, particularly for managing multiple warehouses and sales channels. However, some users note dissatisfaction with its pricing and limitations in sales tax reporting. Overall, Brightpearl is best suited for established businesses seeking to optimize their operations and possess the technical expertise to navigate its complexities.
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Ideal for established mid-sized businesses, particularly those with multiple warehouses and sales channels.
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A strong fit for retail, ecommerce, and consumer goods industries, especially businesses seeking to streamline operations and gain deeper insights.
Brightpearl features
Supported Brightpearl supports tracking inventory across multiple warehouses. |
Supported The system can automatically create purchase orders when inventory is low. |
Supported Brightpearl provides sales forecasting to predict future trends. |
Supported Brightpearl offers bank reconciliation functionality. |
Supported Brightpearl can manage product listings, inventory and orders on Amazon. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Brightpearl reviews
We've summarised 250 Brightpearl reviews (Brightpearl Software Advice reviews, Brightpearl GetApp reviews, Brightpearl TrustPilot reviews, Brightpearl Capterra reviews and Brightpearl G2 reviews) and summarised the main points below.
- Excellent for managing multiple warehouses and sales channels.
- The automation capabilities are a standout feature, simplifying many tasks.
- Thorough staff training ensures a smooth transition to using the system.
- The support team receives consistently positive feedback for their knowledge and friendliness.
- Sales tax reporting is lacking, especially for USA customers selling in Europe.
- VAT management in Europe is problematic for USA-based customers.
- Limited API connections restrict integration capabilities.
- Expensive, especially as order volume increases.
Brightpearl pricing
The commentary is based on 16 reviews from Brightpearl Capterra reviews, Brightpearl G2 reviews, Brightpearl GetApp reviews and Brightpearl Software Advice reviews.
While Brightpearl is known for its robust features and integrations, many users find its pricing to be high, especially as order volumes increase. Some users have indicated that the cost escalates significantly with business growth, prompting them to explore more cost-effective solutions.
Users sentiment
See the Brightpearl pricing page.
Brightpearl alternatives
Brightpearl FAQ
Brightpearl is a comprehensive retail management platform designed for multi-channel businesses. It streamlines operations such as order management, inventory tracking, and financial reporting. Brightpearl's automation features help save time and reduce errors, while its integrations with popular e-commerce platforms provide a centralized system for managing your business.
What is Brightpearl and what does Brightpearl do?
Brightpearl is a comprehensive retail management platform designed for multi-channel businesses. It streamlines operations such as order management, inventory tracking, and financial reporting. Brightpearl's automation features help save time and reduce errors, while its integrations with popular e-commerce platforms provide a centralized system for managing your business.
Brightpearl integrates with popular ecommerce platforms, marketplaces, shipping solutions, and more. It offers an API, but users have noted that API connections are limited, which may restrict some integration capabilities.
How does Brightpearl integrate with other tools?
Brightpearl integrates with popular ecommerce platforms, marketplaces, shipping solutions, and more. It offers an API, but users have noted that API connections are limited, which may restrict some integration capabilities.
Popular Brightpearl competitors include Linnworks, XoroERP, and Acumatica. These alternatives offer a variety of features for retail businesses, such as inventory and order management, and integrations with popular eCommerce platforms.
What the main competitors of Brightpearl?
Popular Brightpearl competitors include Linnworks, XoroERP, and Acumatica. These alternatives offer a variety of features for retail businesses, such as inventory and order management, and integrations with popular eCommerce platforms.
Brightpearl is a legitimate software platform. It is generally considered safe and trustworthy. The platform receives positive reviews from users, particularly regarding its automation capabilities and customer support. However, potential customers should consider user feedback on pricing and specific feature limitations before making a decision.
Is Brightpearl legit?
Brightpearl is a legitimate software platform. It is generally considered safe and trustworthy. The platform receives positive reviews from users, particularly regarding its automation capabilities and customer support. However, potential customers should consider user feedback on pricing and specific feature limitations before making a decision.
There is no pricing information available for Brightpearl.
How much does Brightpearl cost?
There is no pricing information available for Brightpearl.
Based on the reviews, Brightpearl's customer service is generally considered excellent. Users praise the team's knowledge, responsiveness, and willingness to help. However, some users have noted a lack of phone support depending on their pricing plan.
Is Brightpearl customer service good?
Based on the reviews, Brightpearl's customer service is generally considered excellent. Users praise the team's knowledge, responsiveness, and willingness to help. However, some users have noted a lack of phone support depending on their pricing plan.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.