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Linnworks

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Company health

Employee growth
4% increase in the last year
Web traffic
1% decrease in the last quarter

Ratings

G2
4.4/5
(73)
TrustPilot
3.4/5
(60)
Glassdoor
3.7/5
(91)

Linnworks description

Linnworks is an all-in-one software platform designed to simplify operations for online retailers. It brings together sales channels like Amazon and eBay, inventory management, shipping, and more into a single dashboard. This allows businesses to manage orders, track inventory, automate tasks, and gain insights from real-time data, aiming to increase efficiency and reduce errors. With numerous integrations and a focus on accurate data, Linnworks aims to help growing businesses scale their operations effectively.


Who is Linnworks best for

Linnworks simplifies operations for online retailers by combining sales channels, inventory, shipping, and more into one dashboard. Users praise its robust order management and reliable inventory tracking. However, some have noted difficulties with Amazon listing and occasional system glitches. Recent price increases have also been a concern. Linnworks is best for growing businesses wanting streamlined, multi-channel management.

  • Best for small to medium-sized businesses seeking an all-in-one platform.

  • Ideal for online retailers managing sales across multiple channels.


Linnworks features

Supported

Linnworks supports managing inventory across multiple warehouses.

Supported

Linnworks tracks product stock quantities in real-time across all sales channels.

Supported

Linnworks supports warehouse management, including receiving, putaway, picking, and shipping.

Supported

Linnworks supports sales order creation, tracking, automated invoicing, and shipping integrations.

Supported

Linnworks supports detailed reporting, customizable dashboards, and data-driven decision-making.

Supported

Linnworks automates order fulfillment, including shipping from multiple channels, carrier selection, label printing, and tracking.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.2

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.82

Reliability and Performance

Strongly positive
+0.71

Ease of Implementation

Rather positive
+0.33

Linnworks reviews

We've summarised 133 Linnworks reviews (Linnworks TrustPilot reviews and Linnworks G2 reviews) and summarised the main points below.

Pros of Linnworks
  • Seamless integration with various sales channels like Amazon, eBay, and Shopify.
  • Robust order management features, including automated shipping label generation and dispatch notes.
  • Generally reliable inventory management across multiple channels, reducing the risk of overselling.
  • Extensive documentation and a supportive customer service team.
  • Constantly evolving with new features and integrations being added regularly.
Cons of Linnworks
  • Difficult and time-consuming listing on Amazon.
  • Occasional system glitches and errors, including stock level discrepancies.
  • Many users feel pressured by recent dramatic price increases, with some seeing quotes increase by as much as 500%.
  • Limited customization for reporting features.
  • Desktop app being phased out despite user preference for it.

Linnworks pricing

The commentary is based on 12 reviews from Linnworks G2 reviews.

Linnworks pricing is aligned with the number of orders you process through the platform. Add-ons are available based on your specific business needs. Pricing is tiered based on monthly orders and overages apply if that number is exceeded. Each add on is an additional monthly charge. Linnworks Listing, Linnworks WMS, and Skuvault Enhanced Warehouse are also based on your number of orders. Linnworks Forecasting is a flat fee.

Users sentiment

Strongly negative
-1

See the Linnworks pricing page.


Linnworks alternatives

  • Logo of Cin7 Omni
    Cin7 Omni
    Connects inventory, orders, and shipping for effortless scaling.
    Read more
  • Logo of Brightpearl
    Brightpearl
    Automates retail operations, connecting sales, inventory, and finances.
    Read more
  • Logo of Cin7 Core
    Cin7 Core
    Connects sales channels, manages inventory, and automates orders.
    Read more
  • Logo of Zenventory
    Zenventory
    Simplify e-commerce operations: inventory, orders, and fulfillment.
    Read more
  • Logo of Unicommerce
    Unicommerce
    Streamlines online sales, inventory, and shipping for e-commerce.
    Read more
  • Logo of Goflow
    Goflow
    Automate multi-marketplace e-commerce sales, inventory, and shipping.
    Read more

Linnworks FAQ

  • What is Linnworks and what does Linnworks do?

    Linnworks is an all-in-one e-commerce platform that simplifies online retail operations. It centralizes sales channels, inventory, shipping, and order management, helping businesses automate tasks, track inventory, and gain valuable insights for efficient scaling and growth.

  • How does Linnworks integrate with other tools?

    Linnworks integrates with various sales channels, including popular marketplaces like Amazon, eBay, and Shopify. It also connects with shipping providers and other e-commerce tools, offering a centralized platform for managing online sales and operations. This streamlines workflows and improves efficiency for online retailers.

  • What the main competitors of Linnworks?

    Linnworks's main competitors include Goflow, OPAL, Brightpearl, and Etail Solutions. These alternatives offer similar features for multi-channel e-commerce management, inventory control, and order fulfillment. Some also offer specialized functionalities like product feed optimization (Feedonomics) or broader business management tools.

  • Is Linnworks legit?

    Linnworks is a legitimate software platform. It integrates sales channels, inventory, and shipping, offering automation and real-time data insights. However, some users have reported system glitches and pricing concerns.

  • How much does Linnworks cost?

    Linnworks pricing is not publicly available. Contact Linnworks directly for a customized quote based on your specific business needs and requirements.

  • Is Linnworks customer service good?

    Linnworks customer service receives positive feedback overall. Users mention helpful and knowledgeable support staff, quick responses, and readily available assistance via phone and online. However, some have experienced limitations in support staff knowledge for complex issues, requiring escalation to other teams for resolution.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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