Logo of Buzz Medical Messenger

Buzz Medical Messenger

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Company health

Employee growth
5% increase in the last year
Web traffic
24% increase in the last quarter

Ratings

G2
4.9/5
(83)

Buzz Medical Messenger description

Buzz Medical Messenger is a HIPAA-compliant communication platform designed for healthcare organizations of all sizes. It combines secure messaging, video conferencing, document sharing, and e-signatures in one place. Buzz aims to improve care coordination, streamline administrative tasks, and enhance patient satisfaction by simplifying communication between healthcare providers, staff, and patients. Its features, such as group messaging and virtual phone numbers, help manage patient information and workflows securely and efficiently. Buzz integrates with existing healthcare systems like EHRs, making it a comprehensive solution for modern healthcare communication.


Who is Buzz Medical Messenger best for

Buzz Medical Messenger is a HIPAA-compliant communication platform that streamlines communication for healthcare providers. Users praise its secure messaging, versatile features like video calls and e-signatures, and excellent customer support. However, some users find the interface overwhelming and experience occasional notification issues. Buzz is best for small to medium-sized healthcare businesses seeking an all-in-one communication solution.

  • Best fit for small to medium-sized businesses.

  • Ideal for healthcare organizations seeking HIPAA-compliant communication.


Buzz Medical Messenger features

Supported

Buzz Medical Messenger supports HIPAA compliant secure text messaging.

Supported

Buzz Medical Messenger supports HIPAA-compliant two-way texting between providers, staff, and patients.

Supported

Buzz Medical Messenger allows sharing images, likely including clinical images.

Supported

Buzz Medical Messenger enables secure internal messaging among staff.

Supported

Buzz Medical Messenger offers secure messaging through its mobile apps.

Supported

Buzz supports closed network messaging with HIPAA-secure group chats and user management.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+0.88

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.68

Ease of Implementation

Strongly positive
+0.86

Buzz Medical Messenger reviews

We've summarised 75 Buzz Medical Messenger reviews (Buzz Medical Messenger G2 reviews) and summarised the main points below.

Pros of Buzz Medical Messenger
  • HIPAA-compliant secure messaging provides peace of mind.
  • Seamless communication across desktop and mobile devices.
  • Versatile features: video calls, document sharing, e-signatures, virtual phone numbers.
  • Easy onboarding process for individuals and groups.
  • Excellent customer support, highly responsive and helpful.
Cons of Buzz Medical Messenger
  • Occasional need to refresh to retrieve new messages.
  • Unclear notification badges that persist after viewing messages.
  • Fax feature has occasional usability issues.
  • Many features can feel overwhelming for new users.
  • Limited interoperability with other clinical trial platforms.

Buzz Medical Messenger pricing

The commentary is based on 4 reviews from Buzz Medical Messenger G2 reviews.

Buzz Medical Messenger is praised for its affordability and value. Users highlight its low pricing and cost-effectiveness compared to other HIPAA-compliant messaging platforms, making it an attractive option for secure communication.

Users sentiment

Strongly positive
+1

See the Buzz Medical Messenger pricing page.


Buzz Medical Messenger alternatives

  • Logo of Hucu.ai
    Hucu.ai
    Secure healthcare messaging for HIPAA-compliant collaboration.
    Read more
  • Logo of Paubox
    Paubox
    Seamless, secure email for healthcare. HIPAA compliant, no patient portals.
    Read more
  • Logo of Spruce Health
    Spruce Health
    Secure patient messaging, telehealth, and faxing in one app.
    Read more
  • Logo of Klara
    Klara
    Simplifies patient communication with texting, scheduling, and reminders.
    Read more
  • Logo of symplr Clinical Communications
    symplr Clinical Communications
    Secure healthcare messaging for efficient care coordination.
    Read more
  • Logo of NetSfere for Healthcare
    NetSfere for Healthcare
    Secure, HIPAA-compliant messaging for streamlined healthcare workflows.
    Read more

Buzz Medical Messenger FAQ

  • What is Buzz Medical Messenger and what does Buzz Medical Messenger do?

    Buzz Medical Messenger is a HIPAA-compliant communication platform for healthcare organizations. It offers secure messaging, video conferencing, document sharing, and e-signatures to improve care coordination and streamline workflows. It integrates with existing healthcare systems and is praised for its ease of use and versatile features.

  • How does Buzz Medical Messenger integrate with other tools?

    Buzz Medical Messenger integrates with existing healthcare systems, including Electronic Health Records (EHRs). This integration streamlines workflows by combining secure messaging, video conferencing, and document sharing within the EHR environment.

  • What the main competitors of Buzz Medical Messenger?

    Top alternatives to Buzz Medical Messenger include TigerConnect, Spruce Health, Celo, symplr Clinical Communications, and Hucu.ai. These platforms offer similar HIPAA-compliant messaging, collaboration tools, and integrations for healthcare organizations.

  • Is Buzz Medical Messenger legit?

    Yes, Buzz Medical Messenger is a legitimate HIPAA-compliant communication platform for healthcare organizations. It offers secure messaging, video calls, and file sharing. User reviews praise its ease of use and versatile features, enhancing communication and care coordination.

  • How much does Buzz Medical Messenger cost?

    I cannot find pricing information for Buzz Medical Messenger. Contact the vendor directly to determine if Buzz Medical Messenger is worth the investment for your needs.

  • Is Buzz Medical Messenger customer service good?

    Buzz Medical Messenger receives overwhelmingly positive feedback regarding customer service. Users consistently praise the responsiveness and helpfulness of the support team, describing them as "excellent," "super fast," and readily available to address questions and resolve issues. This suggests Buzz prioritizes customer satisfaction and provides effective support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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