Last updated on
Company health
Ratings
Caller Desk description
Caller Desk is a cloud-based software that helps businesses manage their phone communication more effectively. It offers features like automated call routing, call tracking and analysis, and integration with existing CRM systems. This allows businesses to streamline their customer interactions, improve efficiency, and gain insights from their communication data. Caller Desk is suitable for businesses of all sizes in industries with a high volume of customer calls, like sales and customer support.
Who is Caller Desk best for
Caller Desk is a cloud-based phone system designed to streamline communication for businesses of all sizes. It offers automated call routing, call tracking, analysis, and CRM integrations. Rated 5/5 stars on G2, Caller Desk helps businesses improve efficiency and gain valuable insights from their communication data. Ideal for sales and customer support teams.
-
Excellent fit for small and medium businesses (1-1000 employees), good fit for large enterprises.
-
Designed for businesses across all industries, especially those with high call volumes like sales and customer support.
Caller Desk alternatives
Freshdesk Contact CenterModern call center software; easy setup, global reach, insightful reports.Read more
Caller Desk FAQ
Caller Desk is a cloud-based software designed to enhance business phone communication. It offers automated call routing, tracking, analysis, and CRM integration. This helps businesses streamline customer interactions, improve efficiency, and gain valuable insights from communication data.
What is Caller Desk and what does Caller Desk do?
Caller Desk is a cloud-based software designed to enhance business phone communication. It offers automated call routing, tracking, analysis, and CRM integration. This helps businesses streamline customer interactions, improve efficiency, and gain valuable insights from communication data.
There is no information available regarding specific integrations for Caller Desk. It's designed for businesses with high call volumes, especially in sales and customer support, suggesting potential CRM integrations, but details are lacking.
How does Caller Desk integrate with other tools?
There is no information available regarding specific integrations for Caller Desk. It's designed for businesses with high call volumes, especially in sales and customer support, suggesting potential CRM integrations, but details are lacking.
Top alternatives to Caller Desk include NUACOM, Ringba, Zoho Desk, Genesys Cloud EX, iovox, and MCUBE Contact Center Solution. These competitors offer similar features such as call tracking, routing, and analytics, catering to businesses that prioritize efficient phone communication management.
What the main competitors of Caller Desk?
Top alternatives to Caller Desk include NUACOM, Ringba, Zoho Desk, Genesys Cloud EX, iovox, and MCUBE Contact Center Solution. These competitors offer similar features such as call tracking, routing, and analytics, catering to businesses that prioritize efficient phone communication management.
Caller Desk's legitimacy is supported by generally positive G2 reviews, but limited information is available. Consider exploring alternatives like NUACOM or Ringba for more established options with similar features for call tracking and management.
Is Caller Desk legit?
Caller Desk's legitimacy is supported by generally positive G2 reviews, but limited information is available. Consider exploring alternatives like NUACOM or Ringba for more established options with similar features for call tracking and management.
I couldn't find pricing details for Caller Desk. For the most current pricing information, it's best to check their website or contact their sales team directly.
How much does Caller Desk cost?
I couldn't find pricing details for Caller Desk. For the most current pricing information, it's best to check their website or contact their sales team directly.
Caller Desk users mention a learning curve to utilize all the features but appreciate the variety of features and call automation. One user noted seamless CRM integration, improving service and follow-ups, while another highlighted its ability to connect faster with consumers.
Is Caller Desk customer service good?
Caller Desk users mention a learning curve to utilize all the features but appreciate the variety of features and call automation. One user noted seamless CRM integration, improving service and follow-ups, while another highlighted its ability to connect faster with consumers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.