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CallHub

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Company health

Employee growth
30% increase in the last year
Web traffic
22% decrease in the last quarter

Ratings

G2
4.8/5
(35)
Capterra
4.3/5
(105)
TrustPilot
3.2/5
(1)
Glassdoor
4.3/5
(30)

CallHub description

CallHub is a cloud-based communication platform designed for outreach campaigns. It enables organizations to connect with their target audience through various channels like phone calls, text messages, and emails. CallHub provides tools for automated dialing, voice broadcasting, SMS marketing, and managing volunteer teams. It's commonly used for political campaigning, advocacy, and non-profit outreach but can also suit businesses needing efficient communication tools. CallHub emphasizes data security and compliance with industry regulations.


Who is CallHub best for

CallHub is a cloud-based outreach platform ideal for political campaigns, nonprofits, and businesses. Users praise its ease of use, robust features like automated dialing and SMS marketing, and excellent customer support. However, some have noted occasional glitches and cumbersome contact list management. CallHub offers flexible pricing plans suitable for organizations of all sizes.

  • Ideal for small, medium, and large businesses needing efficient communication.

  • Strong fit for Non-profits & Government, suitable for various sectors like Healthcare, Finance, and Education.


CallHub features

Supported

CallHub offers automated dialing with auto, predictive, and robo dialers.

Supported

CallHub supports creating and sending SMS marketing campaigns.

Supported

CallHub offers a mobile app for making and receiving calls.

Supported

CallHub supports mass robocalls to contact lists via voice broadcasting.

Supported

CallHub offers automated workflows for various communication channels using a drag-and-drop builder.

Supported

CallHub is designed to handle large volumes of calls.

Supported

CallHub supports sending and receiving text messages for marketing, conversations, alerts, and notifications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.24

Customer Service

Rather positive
+0.64

Ease of Use

Strongly positive
+0.77

Reliability and Performance

Neutral
+0.08

Ease of Implementation

Rather positive
+0.45

Scalability

Neutral
+0.27

CallHub reviews

We've summarised 140 CallHub reviews (CallHub GetApp reviews, CallHub Software Advice reviews, CallHub TrustPilot reviews, CallHub Capterra reviews and CallHub G2 reviews) and summarised the main points below.

Pros of CallHub
  • Easy to navigate and user-friendly interface.
  • Excellent customer support.
  • Seamless integrations with other tools for automation.
  • Cost-effective for various communication needs.
  • Great value and affordability for its features.
  • Effective broadcasting and autodialing capabilities.
Cons of CallHub
  • Limited onboarding videos and browser+phone+app feature not available.
  • Contact list uploads and edits can be cumbersome.
  • Minimum account balance requirements can be inconvenient.
  • Occasional glitches and data processing errors.
  • CallHub’s pricing can be expensive for adding team members.
  • The platform does not integrate with all CRM’s or allow batch updating of contact lists within the app.
  • Some users find the user interface outdated.
  • Customer support response times can sometimes be slow, especially during peak campaign periods.
  • Occasional bugs and technical issues can disrupt campaigns.

CallHub pricing

The commentary is based on 30 reviews from CallHub Capterra reviews, CallHub G2 reviews, CallHub Software Advice reviews and CallHub TrustPilot reviews.

CallHub's pricing is generally considered affordable and a good value, especially for its features and flexible pay-as-you-go model. Some users find specific features or add-ons pricey, while others appreciate the lack of licensing fees and the ability to scale usage. Overall, the cost is seen as reasonable, particularly for small to medium-sized businesses.

Users sentiment

Neutral
+0.24

See the CallHub pricing page.

  • CallHub has a free trial.

Standard
Custom

Includes complete mass texting suite, fast peer-to-peer texting, call center software, email campaigns, workflows, mobile app, relational organizing, incoming calls, spam label shield, profanity filter, unlimited agents & campaigns, advanced security, chat support (within 12 hours), analytics (up to 1 year), call recordings (up to 3 months), and self-serve compliance.

Enterprise
Custom

Includes all features of the Standard Plan plus discount pricing on calls/texts, custom integrations, unlimited call recordings, unlimited storage & analytics, 1-1 onboarding, CallHub assisted compliance, dedicated account manager, and dedicated phone & Slack support.


CallHub alternatives

  • Logo of DialMyCalls
    DialMyCalls
    Mass notifications via voice, SMS, and email, simple and reliable.
    Read more
  • Logo of Text-Em-All
    Text-Em-All
    Mass texting and calling made easy, reliable, and spam-free.
    Read more
  • Logo of JustCall
    JustCall
    Cloud phone system connecting teams with customers via calls, SMS, WhatsApp.
    Read more
  • Logo of Textedly
    Textedly
    Easy mass texting for marketing, alerts, and two-way chats.
    Read more
  • Logo of CloudTalk
    CloudTalk
    Effortless calling, smart routing, and happy customers.
    Read more
  • Logo of Ricochet360
    Ricochet360
    AI-powered sales automation for smarter outreach and more conversions.
    Read more

CallHub FAQ

  • What is CallHub and what does CallHub do?

    CallHub is a cloud-based platform for outreach campaigns, enabling organizations to connect with their audience via phone calls, text messages, and emails. It features automated dialing, voice broadcasting, SMS marketing, and team management tools, making it suitable for political campaigning, advocacy, and business communications. CallHub prioritizes data security and regulatory compliance.

  • How does CallHub integrate with other tools?

    CallHub seamlessly integrates with other tools for automation, enhancing its outreach capabilities. It connects with various CRMs and marketing automation platforms, streamlining workflows and improving overall efficiency.

  • What the main competitors of CallHub?

    Top CallHub alternatives include GetThru, known for its texting and calling tools for political campaigns and nonprofits, and Close, a sales-focused CRM with integrated communication. Other competitors are CallRail, Nextiva, Aloware, and NUACOM, each offering various communication and outreach solutions.

  • Is CallHub legit?

    Yes, CallHub is a legitimate cloud-based communication platform. It's known for its robust features like automated dialing, SMS marketing, and voice broadcasting. CallHub is generally well-regarded for its ease of use and helpful customer support. However, some users mention occasional glitches and pricing concerns.

  • How much does CallHub cost?

    CallHub's pricing is custom for both Standard and Enterprise plans. They offer pay-as-you-go services with a one-time setup fee. Contact CallHub for a personalized quote and to determine if their product pricing is worth it for your needs.

  • Is CallHub customer service good?

    CallHub's customer service receives positive feedback. Users highlight the friendly, responsive support agents and quick resolution times. While some experienced slower responses during peak times, the overall sentiment towards CallHub's customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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