CallHub is a cloud-based communication platform designed for outreach campaigns. It enables organizations to connect with their target audience through various channels like phone calls, text messages, and emails. CallHub provides tools for automated dialing, voice broadcasting, SMS marketing, and managing volunteer teams. It's commonly used for political campaigning, advocacy, and non-profit outreach but can also suit businesses needing efficient communication tools. CallHub emphasizes data security and compliance with industry regulations.
Who is CallHub best for
CallHub is a cloud-based outreach platform ideal for political campaigns, nonprofits, and businesses. Users praise its ease of use, robust features like automated dialing and SMS marketing, and excellent customer support. However, some have noted occasional glitches and cumbersome contact list management. CallHub offers flexible pricing plans suitable for organizations of all sizes.
Ideal for small, medium, and large businesses needing efficient communication.
Strong fit for Non-profits & Government, suitable for various sectors like Healthcare, Finance, and Education.
CallHub features
Supported
CallHub offers automated dialing with auto, predictive, and robo dialers.
Supported
CallHub supports creating and sending SMS marketing campaigns.
Supported
CallHub offers a mobile app for making and receiving calls.
Supported
CallHub supports mass robocalls to contact lists via voice broadcasting.
Supported
CallHub offers automated workflows for various communication channels using a drag-and-drop builder.
Supported
CallHub is designed to handle large volumes of calls.
Supported
CallHub supports sending and receiving text messages for marketing, conversations, alerts, and notifications.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
+0.24
Customer Service
Rather positive
+0.64
Ease of Use
Strongly positive
+0.77
Reliability and Performance
Neutral
+0.08
Ease of Implementation
Rather positive
+0.45
Scalability
Neutral
+0.27
CallHub reviews
We've summarised 140
CallHub reviews (CallHub GetApp reviews, CallHub Software Advice reviews, CallHub TrustPilot reviews, CallHub Capterra reviews and CallHub G2 reviews) and
summarised the main points below.
Pros of CallHub
Easy to navigate and user-friendly interface.
Excellent customer support.
Seamless integrations with other tools for automation.
Cost-effective for various communication needs.
Great value and affordability for its features.
Effective broadcasting and autodialing capabilities.
Cons of CallHub
Limited onboarding videos and browser+phone+app feature not available.
Contact list uploads and edits can be cumbersome.
Minimum account balance requirements can be inconvenient.
Occasional glitches and data processing errors.
CallHub’s pricing can be expensive for adding team members.
The platform does not integrate with all CRM’s or allow batch updating of contact lists within the app.
Some users find the user interface outdated.
Customer support response times can sometimes be slow, especially during peak campaign periods.
Occasional bugs and technical issues can disrupt campaigns.
CallHub pricing
The commentary is based on 30 reviews from CallHub Capterra reviews, CallHub G2 reviews, CallHub Software Advice reviews and CallHub TrustPilot reviews.
CallHub's pricing is generally considered affordable and a good value, especially for its features and flexible pay-as-you-go model. Some users find specific features or add-ons pricey, while others appreciate the lack of licensing fees and the ability to scale usage. Overall, the cost is seen as reasonable, particularly for small to medium-sized businesses.
Includes complete mass texting suite, fast peer-to-peer texting, call center software, email campaigns, workflows, mobile app, relational organizing, incoming calls, spam label shield, profanity filter, unlimited agents & campaigns, advanced security, chat support (within 12 hours), analytics (up to 1 year), call recordings (up to 3 months), and self-serve compliance.
Enterprise
Custom
Includes all features of the Standard Plan plus discount pricing on calls/texts, custom integrations, unlimited call recordings, unlimited storage & analytics, 1-1 onboarding, CallHub assisted compliance, dedicated account manager, and dedicated phone & Slack support.
CallHub alternatives
DialMyCalls
Mass notifications via voice, SMS, and email, simple and reliable.
CallHub is a cloud-based platform for outreach campaigns, enabling organizations to connect with their audience via phone calls, text messages, and emails. It features automated dialing, voice broadcasting, SMS marketing, and team management tools, making it suitable for political campaigning, advocacy, and business communications. CallHub prioritizes data security and regulatory compliance.
What is CallHub and what does CallHub do?
CallHub is a cloud-based platform for outreach campaigns, enabling organizations to connect with their audience via phone calls, text messages, and emails. It features automated dialing, voice broadcasting, SMS marketing, and team management tools, making it suitable for political campaigning, advocacy, and business communications. CallHub prioritizes data security and regulatory compliance.
How does CallHub integrate with other tools?
CallHub seamlessly integrates with other tools for automation, enhancing its outreach capabilities. It connects with various CRMs and marketing automation platforms, streamlining workflows and improving overall efficiency.
How does CallHub integrate with other tools?
CallHub seamlessly integrates with other tools for automation, enhancing its outreach capabilities. It connects with various CRMs and marketing automation platforms, streamlining workflows and improving overall efficiency.
What the main competitors of CallHub?
Top CallHub alternatives include GetThru, known for its texting and calling tools for political campaigns and nonprofits, and Close, a sales-focused CRM with integrated communication. Other competitors are CallRail, Nextiva, Aloware, and NUACOM, each offering various communication and outreach solutions.
What the main competitors of CallHub?
Top CallHub alternatives include GetThru, known for its texting and calling tools for political campaigns and nonprofits, and Close, a sales-focused CRM with integrated communication. Other competitors are CallRail, Nextiva, Aloware, and NUACOM, each offering various communication and outreach solutions.
Is CallHub legit?
Yes, CallHub is a legitimate cloud-based communication platform. It's known for its robust features like automated dialing, SMS marketing, and voice broadcasting. CallHub is generally well-regarded for its ease of use and helpful customer support. However, some users mention occasional glitches and pricing concerns.
Is CallHub legit?
Yes, CallHub is a legitimate cloud-based communication platform. It's known for its robust features like automated dialing, SMS marketing, and voice broadcasting. CallHub is generally well-regarded for its ease of use and helpful customer support. However, some users mention occasional glitches and pricing concerns.
How much does CallHub cost?
CallHub's pricing is custom for both Standard and Enterprise plans. They offer pay-as-you-go services with a one-time setup fee. Contact CallHub for a personalized quote and to determine if their product pricing is worth it for your needs.
How much does CallHub cost?
CallHub's pricing is custom for both Standard and Enterprise plans. They offer pay-as-you-go services with a one-time setup fee. Contact CallHub for a personalized quote and to determine if their product pricing is worth it for your needs.
Is CallHub customer service good?
CallHub's customer service receives positive feedback. Users highlight the friendly, responsive support agents and quick resolution times. While some experienced slower responses during peak times, the overall sentiment towards CallHub's customer service is favorable.
Is CallHub customer service good?
CallHub's customer service receives positive feedback. Users highlight the friendly, responsive support agents and quick resolution times. While some experienced slower responses during peak times, the overall sentiment towards CallHub's customer service is favorable.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
NEW: Introducing Gralio Screen Buddy
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe
you can use your tools better, automate tasks, or switch software.