Logo of Textedly

Textedly

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Last updated on

Company health

Employee growth
21% increase in the last year

Ratings

G2
4.6/5
(579)
Capterra
4.6/5
(349)
TrustPilot
4.6/5
(40)

Textedly description

Textedly is a web-based platform that allows you to send mass text messages to your customers. You can send up to 100,000 messages at once, including pictures and videos. Textedly also lets you schedule messages, track delivery, and set up automated campaigns. You can use Textedly for marketing alerts, sales events, coupons, notifications, and more. They also offer features like text-to-pay, online review management, and integration with other popular business apps.


Who is Textedly best for

Textedly is a user-friendly text message marketing platform ideal for businesses of all sizes. Users praise its ease of use and excellent customer support. Textedly offers features like mass messaging, MMS support, automated campaigns, and two-way messaging. However, some users have noted issues with the limited free trial and setup process.

  • Best for small to enterprise businesses seeking affordable and user-friendly text message marketing.

  • A great fit for industries like Healthcare, Finance, Retail, E-commerce, Education, and more.


Textedly features

Supported

Textedly supports MMS, including images (JPG, GIF, PNG) and videos (MP4 under 5MB).

Supported

Textedly supports two-way messaging for real-time conversations.

Supported

Textedly allows automated SMS messages as part of automated workflows, including scheduled messages and keyword-based autoresponders.

Supported

Textedly supports creating and sending SMS marketing campaigns.

Supported

Textedly supports sending and receiving SMS messages for marketing, alerts, and two-way conversations.

Supported

Textedly allows scheduling messages for later delivery.

Supported

Textedly offers integrations with other software, primarily through Zapier, enhancing its functionality.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.12

Customer Service

Strongly positive
+0.82

Ease of Use

Strongly positive
+0.87

Reliability and Performance

Rather positive
+0.32

Ease of Implementation

Neutral
+0.25

Scalability

Neutral
+0.24

Textedly reviews

We've summarised 958 Textedly reviews (Textedly GetApp reviews, Textedly Software Advice reviews, Textedly TrustPilot reviews, Textedly Capterra reviews and Textedly G2 reviews) and summarised the main points below.

Pros of Textedly
  • Excellent and responsive customer support.
  • Easy to use and navigate, even for non-tech users.
  • Helpful training and onboarding resources available.
  • Effective for internal and external communication.
  • Affordable pricing and flexible plans.
Cons of Textedly
  • Limited trial with only 50 messages.
  • Free trial is misleading; requires a paid 800 number to text others.
  • Difficult setup process with unclear verification requirements.
  • No mobile app available.
  • Automatic billing issues require manual monitoring.

Textedly pricing

The commentary is based on 158 reviews from Textedly Capterra reviews, Textedly G2 reviews and Textedly TrustPilot reviews.

Textedly's pricing is generally considered affordable and a good value, especially for small businesses and nonprofits. While some users mention price increases and the cost of additional features like keywords, many appreciate the flexible plans and cost-effectiveness for mass texting.

Users sentiment

Neutral
-0.12

See the Textedly pricing page.


Textedly alternatives

  • Logo of Beetexting
    Beetexting
    Shared team inbox for SMS, boosting sales and service via text.
    Read more
  • Logo of ClickSend
    ClickSend
    Send faxes, SMS, email, letters online. Simple, reliable, scalable.
    Read more
  • Logo of Clerk Chat
    Clerk Chat
    Secure business texting, integrates with your workflow.
    Read more
  • Logo of CallHub
    CallHub
    Easy outreach via calls, texts, emails for smarter campaigns.
    Read more
  • Logo of SlickText
    SlickText
    Easy SMS marketing: grow lists, send texts, automate campaigns.
    Read more
  • Logo of Mobile Text Alerts
    Mobile Text Alerts
    Two-way SMS platform for marketing, alerts, and team chats.
    Read more

Textedly FAQ

  • What is Textedly and what does Textedly do?

    Textedly is a web-based mass texting platform enabling businesses to send bulk SMS messages (up to 100,000) including multimedia. It offers features like scheduling, delivery tracking, automated campaigns, text-to-pay, and review management, integrating with other business apps. It's suitable for marketing, alerts, and two-way customer communication.

  • How does Textedly integrate with other tools?

    Textedly integrates with other software primarily through Zapier, allowing connections to various business applications. This extends Textedly's functionality, enabling automated workflows and data synchronization with other platforms.

  • What the main competitors of Textedly?

    Alternatives to Textedly include SimpleTexting, HubSpot Marketing Hub, and ActiveCampaign. These platforms offer similar features such as SMS marketing, automation, and integrations with other business apps. They may provide additional functionalities or cater to different business sizes and needs.

  • Is Textedly legit?

    Yes, Textedly is a legitimate platform. It's known for its ease of use and helpful customer support, though some users have noted a slightly misleading free trial and the lack of a mobile app. It offers reliable SMS marketing tools and integrates with other business apps.

  • How much does Textedly cost?

    Textedly pricing is not publicly available. Contact Textedly directly to obtain specific product pricing and determine if it's worth the investment for your business needs.

  • Is Textedly customer service good?

    Textedly's customer service receives positive feedback. Users praise the quick, helpful, and responsive support team, highlighting their effectiveness in resolving issues and answering questions. Several reviewers mention specific representatives by name, praising their knowledge and helpfulness.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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