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Case IQ (Formerly i-Sight) description
Case IQ (formerly i-Sight) is a software platform designed to manage internal investigations in your company. It helps you track incidents, manage the investigation process, and create reports. Case IQ can be customized to fit your company's specific needs and workflows, and it offers a variety of features such as anonymous reporting, automated workflows, and data analysis. It aims to make investigations more efficient and less risky, protecting your organization and employees.
Who is Case IQ (Formerly i-Sight) best for
Case IQ is ideal for organizations with dedicated legal, compliance, or HR teams handling numerous internal investigations. We find that its customizability and centralized platform improve case organization and efficiency. While powerful, some users find the reporting feature complex.
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Great for mid-sized to large firms (100+ employees) needing a robust investigation management system.
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Excellent for firms in regulated industries like finance, healthcare, or legal requiring structured investigation processes.
Case IQ (Formerly i-Sight) features
Supported Multichannel Reporting: Multichannel reporting: Enables employees to report incidents through various channels like email, phone, web, and more, offering flexibility and convenience. |
Supported Anonymous Reporting: Anonymous reporting: Allows individuals to submit reports securely and anonymously, ensuring confidentiality and encouraging reporting without fear of retaliation. |
Supported Flexible File Upload: Accepts any file type: Facilitates evidence submission in diverse formats, including audio, video, PDFs, and documents, accommodating various evidence types. |
Supported Customizable Intake Forms: Configurable intake forms: Provides customizable intake forms with over 30 field types, allowing organizations to tailor data collection to their specific requirements. |
Supported AI-Powered Summary: AI-powered investigation summary: Automatically generates summaries of investigations, saving time and effort for investigators. |
Supported Customizable AI Templates: Customizable AI templates: Allows administrators to create tailored AI-driven templates for different types of investigations, ensuring consistent and efficient reporting. |
Supported Configurable Workflows: Configurable workflows: Provides adaptable workflows to improve accountability and identify areas for improvement, enhancing overall efficiency. |
Supported Reporting Tool: Reporting tool: Offers comprehensive reporting functionalities to track trends, audit work, and identify problem areas, facilitating data-driven decision-making. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Case IQ (Formerly i-Sight) reviews
We've summarised 65 Case IQ (Formerly i-Sight) reviews (Case IQ (Formerly i-Sight) G2 reviews) and summarised the main points below.
- Highly customizable to specific needs and workflows
- Excellent and responsive customer support
- Centralized platform for case management and tracking
- Improved case organization and efficiency
- Robust reporting and analytics (Yellowfin)
- Occasional latency/lag issues reported
- Yellowfin reporting is powerful but complex and hard to learn
- Search functionality can be inaccurate or irrelevant
- Limited ability to customize emails (e.g., masking sender address)
- Uploading multiple documents simultaneously is not supported
Case IQ (Formerly i-Sight) alternatives
Case IQ (Formerly i-Sight) FAQ
Case IQ (formerly i-Sight) is a platform for managing internal investigations. We find that it streamlines incident tracking, investigation processes, and report generation, helping organizations improve efficiency and mitigate risk. It offers features like anonymous reporting, automated workflows, and custom intake forms.
What is Case IQ (Formerly i-Sight) and what does Case IQ (Formerly i-Sight) do?
Case IQ (formerly i-Sight) is a platform for managing internal investigations. We find that it streamlines incident tracking, investigation processes, and report generation, helping organizations improve efficiency and mitigate risk. It offers features like anonymous reporting, automated workflows, and custom intake forms.
Case IQ integrates with other tools through its open API. This allows you to connect with existing systems like HR management software or document storage platforms. We find this improves data flow and reduces manual data entry.
How does Case IQ (Formerly i-Sight) integrate with other tools?
Case IQ integrates with other tools through its open API. This allows you to connect with existing systems like HR management software or document storage platforms. We find this improves data flow and reduces manual data entry.
We find that Case IQ's main competitors include HR Acuity for employee relations, FaceUp for anonymous reporting, Relativity for e-discovery, Resolver for risk management, Kolabrya and SAS Visual Investigator for AI-powered investigations.
What the main competitors of Case IQ (Formerly i-Sight)?
We find that Case IQ's main competitors include HR Acuity for employee relations, FaceUp for anonymous reporting, Relativity for e-discovery, Resolver for risk management, Kolabrya and SAS Visual Investigator for AI-powered investigations.
Yes, Case IQ (formerly i-Sight) is a legitimate software platform. We find that it's generally well-regarded by users for its customizability and customer support, as evidenced by the positive reviews. However, potential users should be aware of reported performance issues and the complexity of the reporting tool.
Is Case IQ (Formerly i-Sight) legit?
Yes, Case IQ (formerly i-Sight) is a legitimate software platform. We find that it's generally well-regarded by users for its customizability and customer support, as evidenced by the positive reviews. However, potential users should be aware of reported performance issues and the complexity of the reporting tool.
I'm sorry, but we don't have pricing information available for Case IQ at this time. For the most current pricing details, it's best to contact Case IQ directly.
How much does Case IQ (Formerly i-Sight) cost?
I'm sorry, but we don't have pricing information available for Case IQ at this time. For the most current pricing details, it's best to contact Case IQ directly.
We find that Case IQ's customer service is generally viewed positively. Users frequently praise the helpfulness and responsiveness of the support team, particularly during implementation and in addressing specific issues. While some upgrades have presented challenges, the team's willingness to assist and find solutions is consistently highlighted.
Is Case IQ (Formerly i-Sight) customer service good?
We find that Case IQ's customer service is generally viewed positively. Users frequently praise the helpfulness and responsiveness of the support team, particularly during implementation and in addressing specific issues. While some upgrades have presented challenges, the team's willingness to assist and find solutions is consistently highlighted.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.