Logo of FaceUp

FaceUp

Website LinkedIn

Last updated on

Company health

Employee growth
30% increase in the last year
Web traffic
39% increase in the last quarter

Ratings

G2
4.8/5
(121)
TrustPilot
4.1/5
(5)

FaceUp description

FaceUp is a whistleblowing platform that allows employees to safely and anonymously report workplace issues. It offers customizable reporting forms, secure communication, and advanced case management tools for your HR team. FaceUp is compliant with international data protection laws and integrates with existing company systems. Over 3,700 organizations, including schools, use FaceUp to build a transparent culture and protect their reputation by addressing issues early on.


Who is FaceUp best for

FaceUp is a user-friendly whistleblowing platform ideal for small to medium-sized companies and schools. It offers customizable reporting, secure communication, and advanced case management. Users praise its ease of use and implementation, as well as its strong anonymity features. Some users mention difficulty with saving response codes and the relatively high cost of premium features.

  • Best for small to medium-sized businesses.

  • Suitable for companies and schools.


FaceUp features

Supported

FaceUp is GDPR compliant.

Supported

FaceUp allows assigning cases to specific individuals or departments.

Supported

Two-way anonymous communication is supported for clarifying details and follow-up questions.

Supported

Sensitive information is protected with encryption, both in transit and at rest.

Supported

FaceUp allows creating custom forms for data collection and reporting.

Supported

FaceUp supports anonymous reporting to protect user privacy and encourage reporting.

Supported

FaceUp supports role-based permissions, allowing control over access to features and data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.83

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

FaceUp reviews

We've summarised 100 FaceUp reviews (FaceUp TrustPilot reviews and FaceUp G2 reviews) and summarised the main points below.

Pros of FaceUp
  • User-friendly interface, easy to use and implement
  • Excellent customer support, helpful and responsive
  • Seamless setup and implementation process
  • Customizable reporting forms and categories
  • Strong anonymity and confidentiality features, promoting trust
Cons of FaceUp
  • Difficult for some to save the code for answers and check responses (unclear availability)
  • Confusing order of legal documents
  • Missing a mobile app for administrators/employers
  • Matoucí a zavádějící označení "Splněno/Nesplněno"
  • Relatively high price, especially for premium features

FaceUp pricing

The commentary is based on 7 reviews from FaceUp G2 reviews.

FaceUp offers a 14-day free trial. Annual billing offers savings of up to 30%.

Users sentiment

Rather positive
+0.6

See the FaceUp pricing page.

  • FaceUp has a free trial.

Starter
$99 per month

Key Features: Online reporting Case management 5 members Secured two-way messaging Data & insights Basic AI features

Professional
$169 per month

Everything in Starter plus: Unlimited forms 120+ use cases 10 members Surveys with follow-ups Engagement-boosting features HR & Compliance assistant Seamless native integrations

Enterprise
Custom

Everything in Professional plus: Phone hotline Unlimited members Custom server locations Dedicated Success Manager Single Sign-On (SSO)


FaceUp alternatives

  • Logo of AllVoices
    AllVoices
    Safe, anonymous employee feedback for better workplaces.
    Read more
  • Logo of Case IQ (Formerly i-Sight)
    Case IQ (Formerly i-Sight)
    Streamlines investigations, manages cases, and reduces risk.
    Read more
  • Logo of WhistleSystem
    WhistleSystem
    Safe, anonymous employee reporting for easier compliance.
    Read more
  • Logo of SpeakUp®
    SpeakUp®
    Secure, anonymous whistleblowing platform for ethical workplaces.
    Read more
  • Logo of Ethicontrol
    Ethicontrol
    Secure, anonymous misconduct reporting and case management.
    Read more
  • Logo of HR Acuity
    HR Acuity
    Employee relations management: track, investigate, resolve, and analyze.
    Read more

FaceUp FAQ

  • What is FaceUp and what does FaceUp do?

    FaceUp is a whistleblowing platform enabling employees to anonymously report workplace misconduct. It provides customizable reporting forms, secure communication, and case management tools, fostering transparency and early issue resolution. Used by over 3700 organizations, FaceUp prioritizes data protection and integrates with existing systems.

  • How does FaceUp integrate with other tools?

    FaceUp integrates with existing company systems and is compliant with international data protection laws, such as GDPR. It offers customizable reporting forms, secure communication, and advanced case management tools. More specific integration details are not readily available.

  • What the main competitors of FaceUp?

    Alternatives to FaceUp include Whispli, SafeReport, and NotMe Solutions. These platforms offer similar functionality, such as anonymous reporting and case management tools, for fostering a speak-up culture and addressing workplace misconduct. Resolver and Workiva are also competitors but cater to broader risk and compliance management.

  • Is FaceUp legit?

    FaceUp appears to be a legitimate whistleblowing platform. G2 reviews rate it 4.8/5, citing its user-friendly interface and strong anonymity features. With secure communication and case management tools, FaceUp helps build a safe and transparent workplace.

  • How much does FaceUp cost?

    I couldn't find pricing information for FaceUp. For the most up-to-date pricing details, it's best to visit their website or contact their sales team directly.

  • Is FaceUp customer service good?

    FaceUp's customer service receives positive feedback. Users praise the helpful, responsive, and "fantastic" support team, highlighting the smooth setup process and quick responses. While some experienced slower email responses, the overall sentiment points towards a positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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