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Chrome Remote Desktop

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Ratings

G2
4.2/5
(48)
Capterra
4.5/5
(86)
Glassdoor
3.5/5
(2)

Chrome Remote Desktop description

Chrome Remote Desktop is a free tool that lets you access another computer remotely through the Chrome browser. It's useful for both short-term needs like remote support and long-term access to work files. Chrome Remote Desktop prioritizes security and works across different operating systems (Windows, Mac, Linux).


Who is Chrome Remote Desktop best for

Chrome Remote Desktop is a free, cross-platform tool for accessing computers remotely. Users praise its ease of use and setup, along with its secure connection. However, some experience occasional instability and limited mobile functionality. Ideal for individuals and businesses needing basic remote access.

  • Ideal for small to medium-sized businesses seeking a free remote desktop solution.

  • Suitable for various sectors, including healthcare, finance, retail, education, and IT.


Chrome Remote Desktop features

Supported

Chrome Remote Desktop supports remote access to Windows computers.

Supported

Chrome Remote Desktop allows users to view and control the desktop of a remote computer.

Supported

Chrome Remote Desktop supports remote access to Linux computers.

Supported

Chrome Remote Desktop supports unattended access if the device stays powered on.

Supported

Chrome Remote Desktop supports remote access to Mac computers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather negative
-0.33

Ease of Implementation

Strongly positive
+0.82

Chrome Remote Desktop reviews

We've summarised 134 Chrome Remote Desktop reviews (Chrome Remote Desktop Capterra reviews and Chrome Remote Desktop G2 reviews) and summarised the main points below.

Pros of Chrome Remote Desktop
  • Free and easy to set up and use.
  • Cross-platform compatibility (Windows, Mac, Linux, iOS, Android).
  • Secure connection with PIN code authorization.
  • Convenient access to remote computers from anywhere.
  • Seamless integration with Google account and Chrome browser.
Cons of Chrome Remote Desktop
  • Occasional connection instability and disconnections.
  • Some latency and lag, especially on mobile or slower connections.
  • Limited mobile app functionality (e.g., right-click, file transfer).
  • Multi-monitor support is limited and can be cumbersome.
  • Lack of advanced features compared to paid alternatives (e.g., chat, file transfer, multiple display support).

Chrome Remote Desktop pricing

The commentary is based on 13 reviews from Chrome Remote Desktop Capterra reviews and Chrome Remote Desktop G2 reviews.

Chrome Remote Desktop is consistently praised as a free, easy-to-use, and valuable tool for remote access and support. Users appreciate its cost-effectiveness and simple setup. While some mention limited features or occasional latency, the overwhelming consensus is that its value significantly outweighs any drawbacks.

Users sentiment

Strongly positive
+1

Chrome Remote Desktop alternatives

  • Logo of AnyDesk
    AnyDesk
    Fast, secure remote access to any computer or device.
    Read more
  • Logo of RemotePC
    RemotePC
    Access and control your computer from anywhere, on any device.
    Read more
  • Logo of Splashtop
    Splashtop
    Remotely control your computer from anywhere, fast and secure.
    Read more
  • Logo of TeamViewer
    TeamViewer
    Remote access and support. Connect, control, collaborate. Simple.
    Read more
  • Logo of Getscreen.me
    Getscreen.me
    Instant, browser-based remote computer and mobile device access.
    Read more
  • Logo of Zoho Lens
    Zoho Lens
    Remote support via AR; see, guide, fix, faster.
    Read more

Chrome Remote Desktop FAQ

  • What is Chrome Remote Desktop and what does Chrome Remote Desktop do?

    Chrome Remote Desktop is a free, cross-platform tool for accessing computers remotely through the Chrome browser. It offers a secure connection using PIN codes and is easy to set up, making it suitable for both remote support and accessing files from anywhere. However, it may experience occasional connection instability and lacks advanced features found in paid alternatives.

  • How does Chrome Remote Desktop integrate with other tools?

    Chrome Remote Desktop integrates seamlessly with your Google account and the Chrome browser. It's designed for simplicity and ease of use, prioritizing quick setup and cross-platform compatibility without requiring complex integrations with other tools.

  • What the main competitors of Chrome Remote Desktop?

    Top alternatives to Chrome Remote Desktop include TeamViewer, AnyDesk, Microsoft Remote Desktop, and Splashtop. These solutions offer similar remote access capabilities with varying features and pricing models.

  • Is Chrome Remote Desktop legit?

    Yes, Chrome Remote Desktop is safe and legit. It's a free tool developed by Google, offering a secure connection with PIN code authorization. While users appreciate its ease of use and cross-platform compatibility, some experience occasional connection instability.

  • How much does Chrome Remote Desktop cost?

    Chrome Remote Desktop is completely free to use. There are no hidden costs, subscriptions, or in-app purchases. It's a free and worthwhile product for remote access.

  • Is Chrome Remote Desktop customer service good?

    User reviews indicate that Chrome Remote Desktop's customer support is limited, relying heavily on user-based forums with potentially conflicting information. While the product itself is praised for ease of use and setup, professional support is not a strong point.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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