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TeamViewer description
TeamViewer provides easy-to-use remote access and support software for businesses of all sizes. It allows you to connect to computers or mobile devices remotely, as if you were sitting in front of them. This makes it useful for providing IT support, collaborating on projects, or accessing files from anywhere. TeamViewer also offers features for online meetings, presentations, and file sharing. Their focus on innovation extends to augmented reality and internet-of-things solutions.
Who is TeamViewer best for
TeamViewer is a remote access and support software praised for its ease of use, speed, and cross-platform compatibility. Users appreciate its effectiveness in remote support and collaboration, though some find file transfers slow and the mobile app experience needing improvement. Suitable for businesses of all sizes needing remote access, it's a strong choice for IT and professional service teams.
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Ideal for small to large businesses (1-1000+ employees), particularly in IT, professional services.
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Excellent fit for software, IT, and telecommunications; suitable for professional services, and other sectors needing remote access.
TeamViewer reviews
We've summarised 965 TeamViewer reviews (TeamViewer G2 reviews) and summarised the main points below.
- Easy to use and set up
- Fast and reliable remote access
- Helpful for remote support and collaboration
- Secure connections with encryption
- Cross-platform compatibility
- File transfer can be slow
- Occasional connection instability or disconnections
- Mobile app experience could be improved
- Pricing can be expensive for some users
- Some UI elements could be more intuitive
TeamViewer alternatives
Splashtop Business AccessRemotely control your computer from any device, simply and securely.Read more
TeamViewer FAQ
TeamViewer is remote access and support software enabling connections to computers and mobile devices for IT support, collaboration, and file access from anywhere. It also facilitates online meetings, presentations, and file sharing, with additional focus on augmented reality and IoT solutions. It's known for ease of use and cross-platform compatibility but some users find file transfers slow and the mobile app lacking.
What is TeamViewer and what does TeamViewer do?
TeamViewer is remote access and support software enabling connections to computers and mobile devices for IT support, collaboration, and file access from anywhere. It also facilitates online meetings, presentations, and file sharing, with additional focus on augmented reality and IoT solutions. It's known for ease of use and cross-platform compatibility but some users find file transfers slow and the mobile app lacking.
TeamViewer integrates with various tools, including CRM, ticketing systems, and communication platforms. This enhances workflows by enabling features like session recording, remote support, and streamlined communication within the existing business ecosystem. This flexibility improves overall productivity and issue resolution.
How does TeamViewer integrate with other tools?
TeamViewer integrates with various tools, including CRM, ticketing systems, and communication platforms. This enhances workflows by enabling features like session recording, remote support, and streamlined communication within the existing business ecosystem. This flexibility improves overall productivity and issue resolution.
Top alternatives to TeamViewer include Getscreen.me, Splashtop SOS, Splashtop Business Access, Zoho Lens, and TSplus. These competitors offer similar features such as remote access, support, and collaboration tools, often with varying pricing structures and target audiences.
What the main competitors of TeamViewer?
Top alternatives to TeamViewer include Getscreen.me, Splashtop SOS, Splashtop Business Access, Zoho Lens, and TSplus. These competitors offer similar features such as remote access, support, and collaboration tools, often with varying pricing structures and target audiences.
Yes, TeamViewer is a legitimate software application for remote access and support. It's known for its ease of use, fast connections, and cross-platform compatibility, though some users have reported slow file transfers and occasional connection instability. It offers secure connections with encryption.
Is TeamViewer legit?
Yes, TeamViewer is a legitimate software application for remote access and support. It's known for its ease of use, fast connections, and cross-platform compatibility, though some users have reported slow file transfers and occasional connection instability. It offers secure connections with encryption.
I couldn't find pricing details for TeamViewer. For the most current pricing information, it's best to visit their website. Is TeamViewer worth the cost will depend on your specific needs and budget.
How much does TeamViewer cost?
I couldn't find pricing details for TeamViewer. For the most current pricing information, it's best to visit their website. Is TeamViewer worth the cost will depend on your specific needs and budget.
Customer reviews on TeamViewer's support are mixed. While some users praise the prompt and helpful support team, others have reported negative experiences with slow responses and unhelpful solutions. Some users have even described customer service as "horrid".
Is TeamViewer customer service good?
Customer reviews on TeamViewer's support are mixed. While some users praise the prompt and helpful support team, others have reported negative experiences with slow responses and unhelpful solutions. Some users have even described customer service as "horrid".
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.