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Claap

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Last updated on

Company health

Employee growth
21% decrease in the last year
Web traffic
14% decrease in the last quarter
Financing
February 2021 - $3M

Ratings

G2
4.9/5
(64)
TrustPilot
3.2/5
(1)

Claap description

Claap is a video workspace designed for team collaboration and knowledge sharing. It allows you to record, transcribe, and share meetings, create video wikis, and streamline communication. Claap offers features such as AI-generated summaries, automated CRM enrichment, and video editing tools, aiming to increase productivity and reduce time spent on administrative tasks. It integrates with popular platforms like Slack, Google Workspace, and CRMs. Claap offers different pricing plans to accommodate various team sizes and needs.


What companies are using Claap?

ScorePlay is using Claap
ScorePlay
uberall is using Claap
uberall
360LEarning is using Claap
360LEarning
Revolutic is using Claap
Revolutic
Figures is using Claap
Figures
Zapier is used by ScorePlay, uberall, 360LEarning, Revolutic, Figures.

Who is Claap best for

Claap is a video workspace ideal for sales teams and remote/hybrid companies aiming to boost collaboration. Users love its ease of use, AI-generated summaries, and asynchronous communication features. However, some have noted limited storage and occasional recording issues. Claap integrates with platforms like Slack and CRMs.

  • Best for small to medium-sized businesses.

  • Suitable for various industries, especially those focused on team collaboration and knowledge sharing.


Claap features

Supported

Claap transcribes video recordings, including the audio track.

Supported

Claap allows creating clips by selecting text or timeframes.

Supported

Claap integrates with various tools like Slack, Notion, Zoom, and CRMs.

Supported

Claap integrates with several CRM systems, including HubSpot, Salesforce, and Pipedrive.

Supported

Claap supports screen recording via its Chrome extension and desktop app.

Supported

Claap offers AI-generated summaries using customizable templates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.14

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Rather positive
+0.37

Ease of Implementation

Rather positive
+0.56

Scalability

Rather positive
+0.33

Claap reviews

We've summarised 55 Claap reviews (Claap TrustPilot reviews and Claap G2 reviews) and summarised the main points below.

Pros of Claap
  • Easy to use and record
  • AI-generated summaries and transcripts
  • Facilitates asynchronous communication
  • Improves team collaboration and knowledge sharing
  • In-video comments and markup features
Cons of Claap
  • Limited storage space
  • Occasional recording issues
  • Limited integrations with other software
  • Audio parameter settings do not automatically switch based on call setup

Claap pricing

The commentary is based on 7 reviews from Claap G2 reviews.

Claap is praised for its affordability, especially compared to alternatives. Users highlight the free version as "very complete" and appreciate the value provided by the paid plans, even while noting some past pricing structure confusion. Overall, the pricing is viewed favorably for its features and functionality.

Users sentiment

Neutral
+0.14

See the Claap pricing page.

  • Claap has a free plan.

  • Claap has a free trial.

Basic
Free

This free plan offers basic features like calendar and conference call sync, 99-language transcription, basic AI summaries, a Chrome recorder extension, and a collaborative workspace, but it limits users to 10 videos and 300 minutes of recording.

Pro
Custom

This plan provides unlimited recordings and 1000 minutes of recording per month. It includes all the Basic plan features and adds advanced AI summaries, custom prompts, AI-powered video editing, more integrations, speaker and video insights, advanced collaboration features, and private channels and videos.

Business
Custom

This plan offers unlimited recordings and recording time, along with all the Pro plan features. It also includes two-way CRM integration, AI-generated emails, AI coaching, deal insights and a Meddic scorer, an AI Copilot, admin recording and sharing control, and priority support.

Enterprise
Custom

This plan provides unlimited recordings, unlimited recording time, SSO, user provisioning (SCIM), unlimited video clip licenses, unlimited Basic licenses, white-glove onboarding, and migration support.


Claap alternatives

  • Logo of Loom
    Loom
    Record, share, and watch short videos effortlessly.
    Read more
  • Logo of VEED
    VEED
    Effortless online video editing, creation, and collaboration tools.
    Read more
  • Logo of Tella
    Tella
    Record, edit, and share polished videos effortlessly.
    Read more
  • Logo of Submagic
    Submagic
    Effortless AI video editing for engaging social media content.
    Read more
  • Logo of Gong
    Gong
    Unlocks sales secrets hidden in calls, boosting performance and revenue.
    Read more
  • Logo of Otter.ai
    Otter.ai
    AI-powered meeting assistant transcribes, summarizes, and shares notes.
    Read more

Claap FAQ

  • What is Claap and what does Claap do?

    Claap is a video-first workspace for team collaboration and asynchronous communication. It allows recording, transcribing, and sharing video messages, creating a searchable video knowledge base. Claap offers AI-generated summaries, in-video comments, and integrations with popular productivity tools.

  • How does Claap integrate with other tools?

    Claap integrates with several tools to enhance collaboration and streamline workflows. It connects with platforms like Slack, Google Workspace, and various CRMs, including HubSpot, Salesforce, and Pipedrive. This allows for seamless sharing and automated CRM enrichment.

  • What the main competitors of Claap?

    Claap's main competitors include Fathom, Cosmos Video, Grain, and Rewatch. These platforms offer similar features like video recording, transcription, AI-generated summaries, and integrations for team collaboration and knowledge sharing.

  • Is Claap legit?

    Yes, Claap is a legitimate video workspace platform. It's known for easy video recording, AI summaries, and transcripts, facilitating asynchronous communication. While some users mention limited storage and occasional recording issues, it is generally considered a safe and useful tool for team collaboration.

  • How much does Claap cost?

    Claap's pricing includes a free Basic plan. Pro, Business, and Enterprise plans offer more features, but their pricing is custom. Contact Claap for specific product pricing details regarding these plans. Is Claap worth it? Consider the free trial and free plan to determine if it meets your needs.

  • Is Claap customer service good?

    Claap's customer service is excellent. Users consistently praise the helpful and responsive support team, highlighting their real-time updates for technical issues and efficient feedback. Several reviewers specifically cite the "amazing customer support" as a key strength.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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