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ClientPoint

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Company health

Employee growth
8% decrease in the last year
Web traffic
83% decrease in the last quarter

Ratings

G2
4.5/5
(198)
Capterra
4.6/5
(159)

ClientPoint description

ClientPoint is a cloud-based software that helps businesses create, manage, and track sales proposals and other important documents. It offers tools to streamline the sales process, from creating proposals to closing deals and onboarding clients. With features like document generation, e-signatures, and analytics, it aims to help you close deals faster and improve client relationships. ClientPoint integrates with popular CRM and marketing automation platforms. While suitable for various business sizes, its focus on sales and client management features might be particularly beneficial for mid-sized companies in the US.


Who is ClientPoint best for

ClientPoint is a cloud-based solution designed to streamline sales processes, from proposal creation to client onboarding. Users praise its ease of use and excellent customer support, particularly the responsiveness of named support reps. However, some users have noted slow loading times and limited dashboard customization. ClientPoint's features include CRM integrations, e-signatures, and robust analytics to track proposal engagement. This makes it ideal for sales and marketing professionals looking to enhance client relationships and close deals faster.

  • Ideal for mid-sized businesses seeking enhanced client management and sales processes.

  • A strong fit for Marketing & Advertising, Professional Services, and Finance, Banking & Insurance.


ClientPoint features

Supported

ClientPoint integrates with CRM systems like Pipedrive, enabling lead management and sales automation.

Supported

ClientPoint allows creating and customizing professional sales proposals.

Supported

ClientPoint supports e-signatures, expediting administrative tasks.

Supported

ClientPoint supports storing and managing documents, including client-related files.

Supported

ClientPoint supports storing, organizing, and managing sales and marketing materials in a centralized repository.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

ClientPoint reviews

We've summarised 356 ClientPoint reviews (ClientPoint GetApp reviews, ClientPoint Capterra reviews and ClientPoint G2 reviews) and summarised the main points below.

Pros of ClientPoint
  • Excellent and responsive customer support, especially from named individuals.
  • Easy to use and create professional-looking proposals.
  • Streamlines client communication and reporting.
  • Valuable analytics for tracking proposal views and engagement.
  • Effective automation of client reporting and follow-ups.
Cons of ClientPoint
  • Slow loading times and occasional freezing can be disruptive.
  • Limited dashboard customization options restrict personalization.
  • Convoluted process for sending simple videos.
  • Lacks direct payment integration within proposals.
  • No DocuSign integration for signatures.

ClientPoint pricing

The commentary is based on 8 reviews from ClientPoint Capterra reviews and ClientPoint G2 reviews.

ClientPoint offers a free plan and three paid plans: Sales Accelerator, Enterprise Essentials, and Enterprise Solutions. The paid plans are billed annually. ClientPoint also offers several add-ons that can enhance the functionality of each plan.

See the ClientPoint pricing page.

  • ClientPoint has a free plan.

Free
Free

This plan offers a free Business Relationship Enablement platform with features like custom profile, business relationship link, CustomerOS for website, and basic communication tools. It allows users to connect and do business with others, schedule meetings, chat, and share content.

Sales Accelerator
$83 per user/month

Includes all Free Plan features plus proposal generator, Black Box Decoder, marketing asset management library, business relationship enablement tools, eSignature, dashboards and reports, video marketing tool, custom web-based experiences, fast track pass, priority support, and CRM integration.

Enterprise Essentials
$333 per user/month

Includes all Sales Accelerator features plus unlimited private and secure curated relationship experiences, document and proposal automation, customer portals, master content library, live dashboard and automated notifications, ClientPoint Schedule, ClientPoint Meet, ClientPoint Sign, CustomerOS for website with API analytics, unique tradeshow experiences, SOC 2 Type 2 & GDPR compliance, and dedicated support with onboarding and training.

Enterprise Solutions
Custom

Includes all Enterprise Essential features plus themed CustomerOS for website, Enterprise AI for Business Relationship Enablement, comprehensive engagement analytics, enterprise integrations, enterprise document and experience automation, digital asset management library, corporate roles-based access, international language packages, premium enterprise SME support, onboarding and training, custom tools and automation, and ClientPoint API.


ClientPoint alternatives

  • Logo of PandaDoc
    PandaDoc
    Streamline documents, close deals faster, and improve productivity.
    Read more
  • Logo of Proposify
    Proposify
    Create, send, and track winning sales proposals with ease.
    Read more
  • Logo of Qwilr
    Qwilr
    Craft interactive proposals, websites, and documents.
    Read more
  • Logo of Better Proposals
    Better Proposals
    Craft, send, and track winning proposals online. Close deals faster.
    Read more
  • Logo of Fresh Proposals
    Fresh Proposals
    Craft, send, and track winning proposals with interactive quotes.
    Read more
  • Logo of Ideagen PleaseReview
    Ideagen PleaseReview
    Effortless proposal collaboration with version control and audit trails.
    Read more

ClientPoint FAQ

  • What is ClientPoint and what does ClientPoint do?

    ClientPoint helps businesses create, manage, and track sales proposals and other key documents. It streamlines sales processes from proposal creation to deal closure and client onboarding, using tools like document generation, e-signatures, and analytics. This improves client relationships and accelerates closing deals.

  • How does ClientPoint integrate with other tools?

    ClientPoint integrates with CRM systems like Pipedrive, enabling lead management and sales automation. It also supports e-signatures, streamlining administrative tasks and potentially expediting deal closures. There is no mention of integration with other tools.

  • What the main competitors of ClientPoint?

    ClientPoint competes with proposal and sales management software like Proposify, PandaDoc, and Klyck.io. These alternatives offer similar features such as proposal creation, e-signatures, and content management, catering to mid-sized businesses seeking streamlined sales processes. Other competitors include Mediafly, RevOps, and Salesbricks.

  • Is ClientPoint legit?

    Yes, ClientPoint is a legitimate software solution. It's known for its user-friendly interface and excellent customer support. ClientPoint helps streamline sales processes with features like proposal creation and e-signatures, improving client relationships. However, some users have reported slow loading times as a drawback.

  • How much does ClientPoint cost?

    ClientPoint's pricing includes a Free plan, a Sales Accelerator plan at $83/month, and an Enterprise Essentials plan at $333/month. The Enterprise Solutions plan has custom pricing. They also offer add-ons like AI assistance and premium support.

  • Is ClientPoint customer service good?

    ClientPoint's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and willingness to go the extra mile. Customers highlight the personalized assistance and quick turnaround times for modifications and support requests.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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