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Clinicient

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Company health

Employee growth
13% decrease in the last year
Web traffic
2% increase in the last quarter
Financing
April 2019 - $58M

Ratings

G2
4.1/5
(102)
Glassdoor
3.9/5
(119)

Clinicient description

Clinicient is a software platform designed specifically for physical, occupational, and speech-language therapy businesses. It helps manage all the important tasks of running this type of practice, from scheduling patients and billing insurance to documenting patient care and tracking outcomes. Their goal is to make these tasks easier and more efficient, so therapists can focus on their patients. Clinicient boasts a high customer satisfaction rate and reports that their software can significantly improve efficiency and revenue.


Who is Clinicient best for

Clinicient is a practice management solution designed for physical, occupational, and speech-language therapists. It streamlines scheduling, billing, documentation, and patient outcomes tracking. Users praise its ease of use and comprehensive features, while some note occasional glitches and slowness. Ideal for small to medium practices seeking comprehensive EMR and billing solutions.

  • Best fit for small to medium-sized practices.

  • Specifically designed for physical, occupational, and speech-language therapy practices.


Clinicient features

Supported

Clinicient supports customizable templates for notes and forms.

Supported

Clinicient supports online payments, improving patient experience and reducing payment times.

Supported

Clinicient supports creating and storing client treatment notes within its EMR system.


Clinicient reviews

We've summarised 102 Clinicient reviews (Clinicient G2 reviews) and summarised the main points below.

Pros of Clinicient
  • Fast and helpful customer service.
  • Comprehensive training and webinars.
  • Adaptable to the requirements of each institution.
  • Easy-to-use and understand interface with quick access to patient information.
  • Straightforward and easy to use, speeding up documentation.
  • Pre-loaded forms for notes and evaluation reports.
  • Organized patient case notes and attachments.
  • Universal procedures for all patients, improving note readability.
  • Integration with other platforms like KEET and BetterPT.
  • Ability to pull previous information forward and free text.
  • Real-time access to information, improving communication and reducing errors.
  • Web-based interface accessible on any computer.
  • Multiple patient views available on the schedule screen.
  • Customizable templates and subsections for evaluations.
  • Easy goal creation and management.
  • Exercise search feature.
  • Direct faxing of notes to physician offices.
  • Color-coded system for easy identification.
  • Multiple ways to access information and helpful hyperlinks.
  • Ability to create custom reports.
  • Easy format to read and teach.
  • All patient information in one electronic location.
  • Easy patient scheduling and rescheduling.
  • Automated appointment reminders.
  • Good pull-through from note to note.
  • Pre-calculating billing codes based on timed minutes.
  • Clear division of SOAP note format.
  • Helpful drop-down lists.
  • Carry-over features from note to note.
Cons of Clinicient
  • System glitches and occasional inability to view attachments after updates.
  • System sometimes updates codes without authorization.
  • Interface could be more interactive and visually appealing.
  • Requires a good internet connection for optimal speed.
  • Occasional issues with checkboxes and associated text insertion.
  • Printing next day's patients includes cancelled/rescheduled appointments.
  • Inability to print progress reports from PCRs.
  • Cumbersome documentation and limited ability to create custom templates.
  • System can be slow when multiple patient notes are open.
  • Two platforms (Classic and Insight GO) require toggling, reducing efficiency.
  • Double-clicking required to type in fields.
  • Defined fields make finding information difficult with typos.
  • Saving content continuously is necessary to avoid data loss.
  • System crashes or stops responding mid-task.
  • Scanned documents don't always load properly.
  • No easy way to switch between patient chart and appointment.
  • No history of recently accessed charts.
  • Inability to open patient charts before arrival.
  • No separate color code for progress reports/re-evaluations.
  • Lack of auto-save feature.
  • Limited exercise renaming/addition and sorting options.
  • Manual input required for signature/admit date on evaluations.
  • Inability to adjust default schedule view.
  • System logs users out frequently.
  • Inability to look at billing and cash register within patient's account.
  • System freezes and requires Ctrl+Alt+Delete to unfreeze.
  • Scanning function works poorly, especially with color documents.
  • No clear distinction between long-term and short-term goals.
  • Dysfunction between HEP system and internet.
  • Poor search function for exercises.
  • Long saving times in authorization box.
  • Issues with insurance authorizations from HMOs, especially with multiple authorizations.
  • Inability to bill out of Clinicient.
  • Non-customizable automated text/email notifications.
  • Inability to drag across to reschedule appointments.
  • Goals don't populate with text in the search bar.
  • Difficulty managing schedules across different locations.
  • Excessive text typing instead of checkboxes.
  • Phone app calendar displays off-grid.
  • Searching for items in the topic tree is difficult.
  • Billing side performance has declined, with delays in claim processing and communication.
  • Difficulty making changes online and correcting errors.

Clinicient alternatives

  • Logo of WebPT
    WebPT
    Rehab therapy platform streamlining workflows and boosting revenue.
    Read more
  • Logo of Raintree Systems | Therapy & Rehab
    Raintree Systems | Therapy & Rehab
    Streamlines therapy practice management: EHR, scheduling, billing, and engagement.
    Read more
  • Logo of TheraOffice
    TheraOffice
    Streamlines therapy practice management for better patient care.
    Read more
  • Logo of HENO
    HENO
    Streamlines therapy practice admin, boosting efficiency and growth.
    Read more
  • Logo of Prompt Therapy Solutions
    Prompt Therapy Solutions
    Streamlines therapy clinic admin, boosting efficiency and patient care.
    Read more
  • Logo of TheraPlatform
    TheraPlatform
    Secure telehealth, practice management, and EHR for therapists.
    Read more

Clinicient FAQ

  • What is Clinicient and what does Clinicient do?

    Clinicient is a software platform for physical, occupational, and speech-language therapy businesses. It streamlines practice management tasks such as patient scheduling, insurance billing, documentation, and outcome tracking, enabling therapists to focus on patient care. It offers customizable templates, online payments, and integrated EMR.

  • How does Clinicient integrate with other tools?

    Clinicient integrates with other platforms, such as KEET and BetterPT, to streamline workflows and enhance functionality. It also offers features like online payments and customizable templates for improved efficiency.

  • What the main competitors of Clinicient?

    Top competitors of Clinicient include WebPT, Heno, and Simply.Coach. These platforms offer similar features for therapy practice management, such as scheduling, billing, and EMR capabilities. They cater to similar client demographics and business sizes.

  • Is Clinicient legit?

    Yes, Clinicient is a legitimate software platform for physical, occupational, and speech-language therapy businesses. It offers features like online payments, customizable templates, and treatment notes to improve efficiency. With generally positive reviews, Clinicient helps therapists focus on patient care by streamlining administrative tasks.

  • How much does Clinicient cost?

    I cannot find pricing information for Clinicient. Contact them directly to discuss pricing details and determine if Clinicient is worth the investment for your needs.

  • Is Clinicient customer service good?

    Clinicient's customer service receives positive feedback for fast response times and helpful representatives. However, users have reported system glitches and unauthorized code updates after system maintenance.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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