Logo of WebPT

WebPT

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Company health

Employee growth
1% increase in the last year
Web traffic
16% decrease in the last quarter
Financing
February 2015 - $44M

Ratings

G2
4.4/5
(161)
Capterra
4.3/5
(452)
Glassdoor
3.4/5
(302)

WebPT description

WebPT is a cloud-based software platform designed specifically for physical therapy practices. It helps manage all aspects of a practice, including patient scheduling, treatment documentation, billing, and administrative tasks. WebPT aims to streamline workflows, improve patient care, and increase revenue for rehab therapy businesses of all sizes. Their platform offers tools for patient engagement, clinical documentation, billing, and business reporting. They also provide customer support and training resources.


Who is WebPT best for

WebPT is a cloud-based platform for physical therapy practices to manage patient records, scheduling, billing, and reporting. Users praise its intuitive interface and comprehensive documentation features. However, some have reported system outages and glitches. WebPT helps streamline workflows, improve patient care, and increase revenue.

  • Best fit for small, medium, and large practices.

  • Ideal for businesses in healthcare, wellness, and pharma.


WebPT features

Supported

WebPT offers comprehensive reports and analytics for practice management.

Supported

WebPT offers a patient portal for viewing records, scheduling appointments, and messaging.

Supported

WebPT supports electronic billing, including submissions to payers and government programs.

Supported

WebPT offers online appointment booking through various channels, including website and social media.

Supported

WebPT allows therapists to create and manage personalized home exercise programs, including videos and instructions.

Supported

WebPT allows users to schedule, reschedule, and cancel appointments.

Supported

WebPT allows creating and storing client treatment notes using features like SOAP notes.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather negative
-0.67

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Rather negative
-0.6

WebPT reviews

We've summarised 612 WebPT reviews (WebPT GetApp reviews, WebPT Software Advice reviews, WebPT Capterra reviews and WebPT G2 reviews) and summarised the main points below.

Pros of WebPT
  • User-friendly interface and easy navigation.
  • Excellent customer support, responsive and helpful.
  • Comprehensive documentation features, including customizable templates.
  • Efficient daily notes, saving therapists time.
  • Seamless integration with billing software (Therabill and Kareo).
Cons of WebPT
  • Frequent outages and downtime disrupt clinic workflow.
  • System glitches occasionally delete appointments or patient data.
  • Flowsheets and HEP features are cumbersome and inefficient.
  • Limited customization options for pediatric and speech therapy.
  • Reporting features could be more robust and user-friendly.

WebPT pricing

The commentary is based on 36 reviews from WebPT Capterra reviews, WebPT G2 reviews, WebPT GetApp reviews and WebPT Software Advice reviews.

WebPT uses a modular, tiered subscription model called Practice Experience Management (PXM). Each tier includes the WebPT EMR and access to different combinations of modules for patient engagement (Engage), clinical productivity (Care), revenue cycle management (Monetize), and reporting (Plus).

Users sentiment

Strongly negative
-1

See the WebPT pricing page.

Starter
Custom

The WebPT EMR with the marketing, front office, and clinical tools you need to efficiently run your practice.

Enhanced
Custom

The WebPT EMR with comprehensive marketing, front office, clinical, and billing software to take your practice to the next level.

Ultimate
Custom

The WebPT EMR with our most powerful marketing, front office, clinical, billing, and analytics solutions to reach your practice’s full potential.


WebPT alternatives

  • Logo of HENO
    HENO
    Streamlines therapy practice admin, boosting efficiency and growth.
    Read more
  • Logo of TheraPlatform
    TheraPlatform
    Secure telehealth, practice management, and EHR for therapists.
    Read more
  • Logo of Raintree Systems
    Raintree Systems
    Therapy practice management software streamlining operations and billing.
    Read more
  • Logo of Spry
    Spry
    Streamlines physiotherapy clinic admin, billing, and patient care.
    Read more
  • Logo of Prompt Therapy Solutions
    Prompt Therapy Solutions
    Streamlines therapy clinic admin, boosting efficiency and patient care.
    Read more
  • Logo of Clinicient
    Clinicient
    Streamlines therapy practice management for better patient care and revenue.
    Read more

WebPT FAQ

  • What is WebPT and what does WebPT do?

    WebPT is a cloud-based software for physical therapy practices. It streamlines practice management by offering tools for scheduling, documentation, billing, patient engagement, and reporting, helping improve patient care and boost revenue.

  • How does WebPT integrate with other tools?

    WebPT integrates seamlessly with billing software like Therabill and Kareo. It also offers a patient portal for online booking, appointment management, and record viewing, streamlining communication and administrative tasks.

  • What the main competitors of WebPT?

    Top alternatives to WebPT include Pabau, OptimisPT, Spry, and Prompt Therapy Solutions. These competitors offer similar features for practice management, billing, scheduling, and patient engagement in the physical therapy space.

  • Is WebPT legit?

    Yes, WebPT is a legitimate cloud-based software platform for physical therapy practices. It offers features like scheduling, documentation, and billing, aiming to improve workflows and patient care. While generally well-regarded for its ease of use and comprehensive features, some users have reported issues with outages and limited customization.

  • How much does WebPT cost?

    WebPT pricing is not publicly available. Contact WebPT directly to obtain specific pricing information for its physical therapy software solutions.

  • Is WebPT customer service good?

    WebPT's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others have experienced slow response times and unhelpful solutions. Some users mention difficulty getting issues resolved and a decline in customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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