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Cloud Softphone

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Company health

Employee growth
3% increase in the last year
Web traffic
5% increase in the last quarter

Ratings

G2
4.8/5
(16)

Cloud Softphone description

Cloud Softphone by Acrobits is a platform that lets you create your own branded business phone app (like Skype but with your company logo and design). It's designed for medium to large companies and offers over 100 features like voice and video calls, messaging, file sharing, and strong security. You can manage features and only pay for what you use. Cloud Softphone is used by telecommunications, hospitality, and healthcare companies, and boasts over 140 million users.


Who is Cloud Softphone best for

Cloud Softphone is a customizable platform for medium to large businesses needing a branded business phone app. We find that companies in telecommunications, healthcare, and hospitality particularly benefit from its extensive features like voice and video, messaging, and strong security. Users appreciate the ability to tailor the app to their brand and manage features as needed, paying only for what they use. With over 140 million users, it's a solid choice for those wanting a scalable and flexible solution.

  • Perfect for mid-sized to large companies seeking customizable communication solutions with flexible feature management.

  • Telecom, healthcare, and hospitality industries can leverage its comprehensive feature set and branding options to enhance communication.


Cloud Softphone features

Supported

Rapid UCaaS App Deployment: Design, build, provision, and deploy an enterprise-grade UCaaS app in less than 24 hours

Supported

Comprehensive Communication Tools: Make voice & video calls, send texts, share files, and more — all within Cloud Softphone

Supported

Extensive Feature Set: Maintain feature parity with access to 100+ premium features

Supported

Flexible Feature Selection and Pricing: Add and remove features when you need them. You only pay for what you use.

Supported

Pre-built UI Elements: Benefit from pre-built, customizable UI elements, saving valuable development resources

Supported

Seamless System Integration: Integrate seamlessly with existing communication systems and platforms

Supported

Scalable Architecture: Scale your softphone app effortlessly to accommodate growing user bases

Supported

Customizable Branding: Customize the look and feel to perfectly align with your brand identity


Cloud Softphone pricing

The commentary is based on 3 reviews from Cloud Softphone G2 reviews.

We find the white-labeling feature pricey initially, but many users feel it's worth it in the long run. The licensing process could be streamlined, but overall, Cloud Softphone offers good value for its core functionality.

See the Cloud Softphone pricing page.

  • Cloud Softphone has a free trial.

White Label App
$459 per month

Create a fully branded VoIP app with access to the advanced calling features and even more app customizations for both desktop and mobile. Deploy fast to the App Store and Google Play with app installation packages.

Outgoing only
$120 per month

Design a simple softphone app that supports outgoing calls for a flat fee and no per-user costs. Ideal for VoIP providers looking to offer cheap outgoing calls to a large number of users.

Full featured
$59 per month

Offer a feature-rich experience that supports both incoming and outgoing calls for a flat monthly fee and per-user licensing. Access top features like push notifications, video calls, call transfers, conferencing, and more.

Enterprise
$399 per month

Enable seamless communications for a large user base, complete with all the business features large enterprises need for a fixed monthly fee. Supports both self-hosted or Acrobits-hosted options for advanced features like push notifications, conferencing, and contact sync.

High Security White Label App
$599 per month

Create an ultra secure and branded experience with enhanced security features. Includes everything the white label package offers while adding additional security-focused features to enable ultra secure communications.


Cloud Softphone alternatives

  • Logo of OpenPhone
    OpenPhone
    Modern business phone system for streamlined calling and texting.
    Read more
  • Logo of 3CX
    3CX
    Easy, affordable business phone system with calls, video, and chat.
    Read more
  • Logo of Dialpad Ai Contact Center
    Dialpad Ai Contact Center
    AI-powered call center software for smarter conversations and happier teams.
    Read more
  • Logo of DialerHQ
    DialerHQ
    Cloud phone system for businesses with international calls and texting.
    Read more
  • Logo of Intermedia Unite
    Intermedia Unite
    Unified communications for business calls, video, chat, and more.
    Read more
  • Logo of Huawei Enterprise Communications Solution
    Huawei Enterprise Communications Solution
    Seamless communication and collaboration for modern business.
    Read more

Cloud Softphone FAQ

  • What is Cloud Softphone and what does Cloud Softphone do?

    Cloud Softphone by Acrobits lets you create a custom-branded business phone app. We find it's ideal for medium to large companies needing voice and video calls, messaging, and file sharing in a secure platform. You pick the features, and you control the design.

  • How does Cloud Softphone integrate with other tools?

    Cloud Softphone integrates seamlessly with existing communication systems and platforms. We find this allows businesses to maintain their current infrastructure while enhancing communication capabilities. It's designed to work with your existing tools.

  • What the main competitors of Cloud Softphone?

    We find that Cloud Softphone competes with other business communication platforms like OpenPhone, 3CX, Dialpad, DialerHQ, Intermedia Unite, and Huawei Enterprise Communications Solution. These alternatives offer similar features such as calling, messaging, and video conferencing.

  • Is Cloud Softphone legit?

    Cloud Softphone by Acrobits is a legitimate platform used by telecommunications, hospitality, and healthcare companies, boasting over 140 million users. With a 4.8/5 rating on G2, it appears to be a safe and reliable choice for businesses seeking a customizable softphone solution.

  • How much does Cloud Softphone cost?

    Cloud Softphone pricing starts at $120 monthly for the Outgoing Only plan and goes up to $599 monthly for the High Security White Label App plan. Other plans include Full Featured at $59 per month, White Label App at $459 per month, and Enterprise at $399 per month. We find that this pricing model offers flexibility for various business needs and sizes.

  • Is Cloud Softphone customer service good?

    We find that Cloud Softphone's customer service is generally considered excellent. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their quick feedback and proactive assistance. A few users mention minor limitations in design customization options, but this doesn't detract from the overall positive feedback regarding support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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