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Intermedia Unite description
Intermedia Unite is a cloud-based platform that combines all your business communication tools into one place. This includes phone calls, video meetings, chat, text messaging, and file sharing. It is designed to be easy-to-use and manage, so you can focus on your work, not your technology. Intermedia Unite is suitable for businesses of all sizes and offers reliable service with 24/7 support. It also includes features that help with security, compliance, and scalability.
Who is Intermedia Unite best for
Intermedia Unite is a unified communications platform ideal for small to medium-sized businesses. Users praise its ease of use and responsive customer support, while some report login issues and mobile app inconsistencies. It offers a cost-effective solution for businesses seeking integrated communication tools.
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Ideal for small to medium-sized businesses seeking a unified communication platform.
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Suitable for various sectors, including Healthcare, Finance, Manufacturing, Education, and more.
Intermedia Unite features
Supported Intermedia Unite supports file sharing for collaboration. |
Supported Intermedia Unite supports VoIP calling with advanced call management features. |
Supported Intermedia Unite offers cloud-based video conferencing via AnyMeeting, supporting various devices and integrations. |
Supported Intermedia Unite supports sending and receiving SMS messages. |
Supported Intermedia Unite supports team messaging through its desktop and mobile apps. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Intermedia Unite reviews
We've summarised 342 Intermedia Unite reviews (Intermedia Unite G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, often praised.
- Easy to use and implement, user-friendly interface.
- Seamless transition from traditional phone systems.
- Cost-effective solution, especially compared to traditional landlines.
- Useful mobile app, allowing calls and texts from the business number.
- Login issues reported by some users.
- Difficulties setting up new employees, requiring frequent tech support.
- The mobile app can be clunky and unreliable at times.
- Fax functionality reported as problematic by some users.
- Limited ability to block specific spam numbers.
Intermedia Unite pricing
The commentary is based on 55 reviews from Intermedia Unite G2 reviews.
Intermedia Unite is praised for its affordability and value, offering a comprehensive suite of features at a competitive price. Many reviewers highlight its cost-effectiveness compared to other VoIP and UCaaS providers, making it a popular choice for small businesses. Some find the billing structure confusing, but the overall sentiment is positive regarding the value received.
Users sentiment
Intermedia Unite alternatives
Comcast Business VoiceEdgeCloud phone system with advanced features for flexible communication.Read more
Huawei Enterprise Communications SolutionSeamless communication and collaboration for modern business.Read more
Intermedia Unite FAQ
Intermedia Unite is a unified communications platform offering cloud-based VoIP calling, video conferencing, chat, SMS, and file sharing. Designed for small to medium-sized businesses, it simplifies communications and enhances collaboration with a user-friendly interface and 24/7 support. It's praised for its ease of use and robust features, but some users report login issues and mobile app difficulties.
What is Intermedia Unite and what does Intermedia Unite do?
Intermedia Unite is a unified communications platform offering cloud-based VoIP calling, video conferencing, chat, SMS, and file sharing. Designed for small to medium-sized businesses, it simplifies communications and enhances collaboration with a user-friendly interface and 24/7 support. It's praised for its ease of use and robust features, but some users report login issues and mobile app difficulties.
Intermedia Unite integrates with popular business applications, enabling streamlined workflows. It supports SMS messaging, file sharing, and cloud-based video conferencing via AnyMeeting, which itself offers various integrations. This allows for efficient communication and collaboration within the platform.
How does Intermedia Unite integrate with other tools?
Intermedia Unite integrates with popular business applications, enabling streamlined workflows. It supports SMS messaging, file sharing, and cloud-based video conferencing via AnyMeeting, which itself offers various integrations. This allows for efficient communication and collaboration within the platform.
Top alternatives to Intermedia Unite include RingCentral, 8x8, Zoom, and Microsoft Teams. These platforms offer similar unified communications features like video conferencing, messaging, and phone systems, catering to various business needs.
What the main competitors of Intermedia Unite?
Top alternatives to Intermedia Unite include RingCentral, 8x8, Zoom, and Microsoft Teams. These platforms offer similar unified communications features like video conferencing, messaging, and phone systems, catering to various business needs.
Yes, Intermedia Unite is a legitimate cloud-based communication platform. It's known for its ease of use and responsive customer support. However, some users have reported login issues and difficulties with the mobile app. Consider exploring alternatives like Zoom Workplace or RingCentral if these concerns are critical for your business.
Is Intermedia Unite legit?
Yes, Intermedia Unite is a legitimate cloud-based communication platform. It's known for its ease of use and responsive customer support. However, some users have reported login issues and difficulties with the mobile app. Consider exploring alternatives like Zoom Workplace or RingCentral if these concerns are critical for your business.
I cannot find pricing information for Intermedia Unite. Contact their sales team to determine if Intermedia Unite's product pricing and features meet your needs.
How much does Intermedia Unite cost?
I cannot find pricing information for Intermedia Unite. Contact their sales team to determine if Intermedia Unite's product pricing and features meet your needs.
Intermedia Unite receives positive feedback for its customer service. Users highlight the knowledgeable, responsive, and helpful support team, praising their ability to quickly resolve issues. While some users mention occasional difficulties with tier-one support or navigating the complex system, the overall sentiment towards customer service is favorable.
Is Intermedia Unite customer service good?
Intermedia Unite receives positive feedback for its customer service. Users highlight the knowledgeable, responsive, and helpful support team, praising their ability to quickly resolve issues. While some users mention occasional difficulties with tier-one support or navigating the complex system, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.