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Comcast Business VoiceEdge description
Comcast Business VoiceEdge is a cloud-based phone system designed for different types of businesses, especially larger companies. It acts as a virtual phone system, letting you manage calls, transfer calls easily, and set up features like voicemail-to-email and custom greetings. VoiceEdge also allows you to include video conferencing and messaging through Webex. It's a good option if you want a flexible system that's managed for you and can be accessed from anywhere.
Who is Comcast Business VoiceEdge best for
Comcast Business VoiceEdge is ideal for businesses already using Comcast services. We find that users appreciate features like voicemail-to-email and call forwarding. Keep in mind that some users report issues with reliability and customer support. The platform's integration with Webex is a plus for companies needing video conferencing capabilities. In our experience, this is a solid option for businesses that want a managed phone system.
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Suited for medium to large companies needing a comprehensive cloud-based phone system with integrated communication features.
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Great for tech, software and telecom firms seeking reliable cloud communication with features like Webex integration and mobile management.
Comcast Business VoiceEdge features
Supported Mobile call management: Allows managing calls on various devices while on the move. |
Supported One-touch call transfer: Transfer calls between users with a single touch. |
Supported Voicemail to email: Enables voicemail messages to be sent to an email inbox. |
Supported Automated attendant: Allows routing calls to different extensions or departments. |
Supported Webex integration: Provides video conferencing, messaging, and real-time collaboration. |
Supported Busy lamp field: Allows monitoring of other users' phone status. |
Comcast Business VoiceEdge reviews
We've summarised 42 Comcast Business VoiceEdge reviews (Comcast Business VoiceEdge Capterra reviews and Comcast Business VoiceEdge G2 reviews) and summarised the main points below.
- Easy call forwarding to cell phones and laptops, enabling work from home.
- Voicemail to email functionality is highly appreciated.
- Generally good call quality and clear audio when working properly.
- Seamless integration with other Comcast services like internet and cable.
- Useful features like call transferring, custom greetings, and multi-conferencing.
- Unreliable service and dropped calls are a common complaint.
- Difficult and confusing online system/portal for administration and user configuration.
- Poor customer service, long wait times, and unhelpful responses.
- Expensive, especially for the features offered, and sales negotiations can be lengthy.
- Service outages impact phone availability due to reliance on Comcast internet service.
Comcast Business VoiceEdge alternatives
Comcast Business VoiceEdge FAQ
We find that Comcast Business VoiceEdge is a cloud-based phone system ideal for businesses of all sizes. It offers features like call transferring, voicemail-to-email, and Webex integration for video conferencing and messaging. It's a flexible system accessible from anywhere, but keep in mind some users have reported reliability issues.
What is Comcast Business VoiceEdge and what does Comcast Business VoiceEdge do?
We find that Comcast Business VoiceEdge is a cloud-based phone system ideal for businesses of all sizes. It offers features like call transferring, voicemail-to-email, and Webex integration for video conferencing and messaging. It's a flexible system accessible from anywhere, but keep in mind some users have reported reliability issues.
Comcast Business VoiceEdge integrates with Webex for video conferencing and messaging. It also seamlessly integrates with other Comcast services, such as internet and cable, simplifying billing and support for existing Comcast customers. We find this level of integration beneficial for businesses already within the Comcast ecosystem.
How does Comcast Business VoiceEdge integrate with other tools?
Comcast Business VoiceEdge integrates with Webex for video conferencing and messaging. It also seamlessly integrates with other Comcast services, such as internet and cable, simplifying billing and support for existing Comcast customers. We find this level of integration beneficial for businesses already within the Comcast ecosystem.
We find that Comcast Business VoiceEdge competes with other cloud-based phone systems like Intermedia Unite, 8x8 Work, VoIPstudio, Nextiva, OneContact PBX, and BT Cloud Phone. These alternatives offer similar features such as video conferencing, messaging, and call management tools.
What the main competitors of Comcast Business VoiceEdge?
We find that Comcast Business VoiceEdge competes with other cloud-based phone systems like Intermedia Unite, 8x8 Work, VoIPstudio, Nextiva, OneContact PBX, and BT Cloud Phone. These alternatives offer similar features such as video conferencing, messaging, and call management tools.
Yes, Comcast Business VoiceEdge is a legitimate cloud-based phone system offered by Comcast Business. We find it's a viable option for businesses already using Comcast services, but potential users should be aware of user reviews mentioning inconsistent service and customer support issues.
Is Comcast Business VoiceEdge legit?
Yes, Comcast Business VoiceEdge is a legitimate cloud-based phone system offered by Comcast Business. We find it's a viable option for businesses already using Comcast services, but potential users should be aware of user reviews mentioning inconsistent service and customer support issues.
I'm sorry, but pricing information for Comcast Business VoiceEdge is not available at this time. We recommend contacting Comcast Business directly for detailed pricing information.
How much does Comcast Business VoiceEdge cost?
I'm sorry, but pricing information for Comcast Business VoiceEdge is not available at this time. We recommend contacting Comcast Business directly for detailed pricing information.
We find that Comcast Business VoiceEdge's customer service receives mixed reviews. While some users praise the helpful sales and installation teams, many others report long wait times, unhelpful responses, and difficulty resolving technical issues.
Is Comcast Business VoiceEdge customer service good?
We find that Comcast Business VoiceEdge's customer service receives mixed reviews. While some users praise the helpful sales and installation teams, many others report long wait times, unhelpful responses, and difficulty resolving technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.