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Comet Backup

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Company health

Employee growth
5% increase in the last year
Web traffic
15% decrease in the last quarter

Ratings

G2
4.3/5
(122)
Capterra
4.7/5
(60)
TrustPilot
2.5/5
(6)

Comet Backup description

Comet Backup is a flexible backup platform for businesses of all sizes. It lets you back up your data to various destinations, including your own storage or cloud providers like AWS and Google Cloud. Comet Backup supports a wide range of data types, from individual files to entire servers. It's known for being fast, secure, and easy to use, even for non-technical users. Comet Backup offers a 30-day free trial and flexible pricing options.


Who is Comet Backup best for

Comet Backup is a versatile backup solution for businesses of all sizes. It offers fast and efficient backups to various destinations, including cloud storage providers like AWS and Google Cloud. Users praise its easy setup and user-friendly interface. However, some have noted sudden price increases and slow customer support response times. Comet Backup is best suited for IT providers and businesses in the software and IT industry.

  • Best for IT providers and businesses, especially MSPs.

  • Ideal for the software, IT, and telecommunications industry.


Comet Backup features

Supported

Comet Backup supports full backups of files, folders, and disks.

Supported

Comet Backup works on Windows, macOS, Linux, and various cloud environments.

Supported

Comet Backup supports storing backups on various cloud storage services.

Supported

Comet Backup supports email backup and restore for both on-premise Exchange and Office 365.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.04

Customer Service

Neutral
+0.15

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Strongly positive
+0.7

Ease of Implementation

Rather positive
+0.58

Scalability

Rather positive
+0.33

Comet Backup reviews

We've summarised 160 Comet Backup reviews (Comet Backup TrustPilot reviews, Comet Backup Capterra reviews and Comet Backup G2 reviews) and summarised the main points below.

Pros of Comet Backup
  • Easy setup and user-friendly interface, even for non-technical users.
  • Fast and efficient backups with data deduplication and various storage options.
  • Flexible and scalable, accommodating businesses of all sizes.
  • Reliable backups and restores, ensuring data security and business continuity.
  • Responsive and helpful customer support, readily available for assistance.
Cons of Comet Backup
  • Sudden, substantial price increases for self-hosting, undermining trust and forcing some users to seek alternatives.
  • Slow customer support response times, often delayed by automated systems, especially on weekends.
  • Lack of significant customization options for certain features.
  • Slow restore times, especially for individual files or from shared folders.
  • Some find the control panel and scheduling interface clunky and unintuitive.

Comet Backup pricing

The commentary is based on 46 reviews from Comet Backup Capterra reviews, Comet Backup G2 reviews and Comet Backup TrustPilot reviews.

Comet Backup's pricing is generally considered cost-effective and affordable, especially for self-hosting. However, recent price increases for self-hosting and some specific features like Microsoft 365 backups have caused significant concern among users, with some feeling the increases are unjustified and excessive.

Users sentiment

Neutral
-0.04

See the Comet Backup pricing page.


Comet Backup alternatives

  • Logo of MSP360 Backup
    MSP360 Backup
    Secure cloud backup for servers, workstations, and SaaS apps.
    Read more
  • Logo of Ahsay Backup
    Ahsay Backup
    Securely back up everything, anywhere, anytime. Restore easily.
    Read more
  • Logo of Azure Backup
    Azure Backup
    Cloud backup and recovery, simple, secure, and reliable.
    Read more
  • Logo of CrashPlan
    CrashPlan
    Automatic, unlimited cloud backup: simple recovery from any disaster.
    Read more
  • Logo of Backup4all
    Backup4all
    Secure, automatic backups simplified for peace of mind.
    Read more
  • Logo of Cove Data Protection
    Cove Data Protection
    Secure cloud backup and recovery, simplified for peace of mind.
    Read more

Comet Backup FAQ

  • What is Comet Backup and what does Comet Backup do?

    Comet Backup is a versatile backup solution for businesses. It allows backing up data to various destinations, including cloud services or local storage. Known for its speed, security, and ease of use, Comet Backup offers a user-friendly interface and flexible pricing. It's ideal for IT providers and businesses seeking reliable data protection.

  • How does Comet Backup integrate with other tools?

    Comet Backup integrates with various cloud storage providers such as AWS, Wasabi, and Google Cloud. It also supports backup for Windows, macOS, Linux, and common business software such as Microsoft 365 and Exchange.

  • What the main competitors of Comet Backup?

    Top alternatives to Comet Backup include Backup Exec, Iperius Backup, and Veeam Data Platform. These competitors offer similar backup and recovery functionalities, catering to various business sizes and IT environments. Other options include HYCU and BluVault.

  • Is Comet Backup legit?

    Comet Backup is a legitimate backup solution known for its ease of use and speed. However, potential users should be aware of user reports regarding sudden price increases and slow customer support response times. Consider these factors when evaluating if Comet Backup is safe and right for your needs.

  • How much does Comet Backup cost?

    Comet Backup does not publicly disclose its pricing. Contact their sales team for a quote based on your specific backup product needs.

  • Is Comet Backup customer service good?

    Comet Backup's customer service receives mixed reviews. While some users praise the support team's responsiveness and helpfulness, others express frustration with slow response times, especially on weekends, and automated ticket escalation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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