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MSP360 Backup

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Company health

Employee growth
2% increase in the last year
Web traffic
13% decrease in the last quarter

Ratings

G2
4.5/5
(470)

MSP360 Backup description

MSP360 Backup is a data backup and recovery solution designed for IT professionals and managed service providers. It allows you to back up data from various sources like Windows, Linux, and macOS computers, as well as Microsoft 365 and Google Workspace. You can store your backups securely in the cloud using providers like AWS, Wasabi, Backblaze, and Microsoft Azure. The platform offers centralized control for managing backups, monitoring their status, and generating reports, simplifying your data protection strategy.


Who is MSP360 Backup best for

MSP360 Backup offers easy setup, a user-friendly interface, and centralized backup management. Users appreciate its flexible cloud storage options and cost-effective pricing. However, some have reported slow restore times and limited local storage options. Perfect for IT professionals needing a reliable backup solution across various platforms.

  • Ideal for medium-sized businesses (101-1000 employees), also suitable for large enterprises.

  • Excellent fit for software, IT, and telecommunications companies.


MSP360 Backup reviews

We've summarised 470 MSP360 Backup reviews (MSP360 Backup G2 reviews) and summarised the main points below.

Pros of MSP360 Backup
  • Easy setup and deployment are frequently praised.
  • Intuitive and user-friendly interface.
  • Centralized backup management and monitoring.
  • Flexible cloud storage options and integrations.
  • Cost-effective pricing model.
Cons of MSP360 Backup
  • Slow restore times from cloud storage are frequently reported.
  • Limited local storage immutable backup options.
  • Managing Office 365 backup licenses can be cumbersome.
  • Web portal login expiration is a common annoyance.
  • Limited customization of the web portal and agents.

MSP360 Backup pricing

The commentary is based on 53 reviews from MSP360 Backup G2 reviews.

Reviews frequently cite MSP360 Backup's affordability and cost-effectiveness as key advantages. Many users appreciate its pricing model, particularly its low cost for cloud and server backups, enabling profitable margins for MSPs and budget-friendly solutions for small businesses. Some users mention a slightly confusing licensing structure.

Users sentiment

Rather positive
+0.54

MSP360 Backup alternatives

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  • Logo of Backup4all
    Backup4all
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  • Logo of IBM Storage Protect
    IBM Storage Protect
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  • Logo of MSP360 Managed Backup
    MSP360 Managed Backup
    Cloud-first backup and recovery for peace of mind.
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MSP360 Backup FAQ

  • What is MSP360 Backup and what does MSP360 Backup do?

    MSP360 Backup is a robust, user-friendly backup and recovery solution for IT professionals and MSPs. It supports diverse platforms (Windows, Linux, macOS, Microsoft 365, Google Workspace) and cloud storage providers, offering centralized backup management, monitoring, and reporting. It's praised for ease of use and flexible cloud integration but some users report slow cloud restores.

  • How does MSP360 Backup integrate with other tools?

    MSP360 Backup integrates with various cloud storage providers, including AWS, Wasabi, Backblaze, and Microsoft Azure. It also supports backing up data from Windows, Linux, macOS, Microsoft 365, and Google Workspace, offering flexible and centralized data protection.

  • What the main competitors of MSP360 Backup?

    Top alternatives to MSP360 Backup include Iperius Backup, Acronis Cyber Protect Cloud, and Nasuni. These competitors offer similar backup and recovery functionalities, catering to various business needs and IT environments. Explore these options to find the best fit for your specific requirements.

  • Is MSP360 Backup legit?

    Yes, MSP360 Backup is a legitimate and safe backup and recovery solution. It's known for its easy setup, user-friendly interface, and flexible cloud storage options. However, some users have reported slow restore times and limited local immutable backup options.

  • How much does MSP360 Backup cost?

    I couldn't find pricing details for MSP360 Backup. For the most current pricing information, please visit the vendor's website.

  • Is MSP360 Backup customer service good?

    MSP360 Backup's customer service receives mixed reviews. While some users mention responsive and knowledgeable support, others have experienced slow or unhelpful support interactions. Several appreciate the support team's assistance with queries and troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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