Logo of Cookiebot by Usercentrics

Cookiebot by Usercentrics

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Company health

Employee growth
30% increase in the last year
Web traffic
10% increase in the last quarter
Financing
September 2020 - $25M

Ratings

G2
3.2/5
(47)
TrustPilot
1.7/5
(68)
Glassdoor
4.1/5
(52)

Cookiebot by Usercentrics description

Cookiebot by Usercentrics helps your company comply with online privacy laws like GDPR. It automatically finds and controls cookies on your website, asking for user consent via customizable banners. This protects your company from legal risks while building trust with customers. Cookiebot integrates seamlessly with website platforms and Google products, making it easy to manage consent and optimize online advertising legally.


Who is Cookiebot by Usercentrics best for

Cookiebot by Usercentrics helps SMBs and marketers comply with online privacy laws, especially GDPR. It automatically manages website cookies and user consent via customizable banners. Users praise the easy setup and integration with Google products but dislike unpredictable pricing and slow customer support.

  • Best fit for small to medium-sized businesses.

  • Ideal for e-commerce businesses needing GDPR compliance.


Cookiebot by Usercentrics features

Supported

Cookiebot automatically scans websites to identify and classify cookies.

Supported

Cookiebot CMP supports tracking and logging user consent for auditing and compliance.

Supported

Cookiebot supports banner customization, including appearance, content, and positioning.

Supported

Cookiebot blocks cookies until consent is given, via automatic cookie blocking.

Supported

Cookiebot CMP supports various international privacy regulations, including GDPR and CCPA.

Supported

Cookiebot CMP manages and tracks consents, storing and providing downloadable logs.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.83

Customer Service

Strongly negative
-0.8

Ease of Use

Rather negative
-0.52

Reliability and Performance

Rather negative
-0.53

Ease of Implementation

Rather negative
-0.5

Cookiebot by Usercentrics reviews

We've summarised 95 Cookiebot by Usercentrics reviews (Cookiebot by Usercentrics TrustPilot reviews and Cookiebot by Usercentrics G2 reviews) and summarised the main points below.

Pros of Cookiebot by Usercentrics
  • Easy setup and implementation, especially for those familiar with HTML, CSS, and JS.
  • Automated cookie scanning and categorization.
  • Seamless integration with Google Tag Manager and Google Consent Mode.
  • Comprehensive cookie solution at a reasonable price (for some users).
  • Customizable cookie banner with options for individual HTML, CSS, and JS.
Cons of Cookiebot by Usercentrics
  • Unresponsive and slow customer support, often taking weeks or months to respond.
  • Sudden and unexpected price increases, sometimes by over 500%.
  • Overzealous page scanner often miscounts pages, leading to unjustified higher billing tiers.
  • Inflexible billing practices with no refunds for cancelled accounts or overcharges.
  • Difficult to remove Cookiebot branding from the cookie banner, requiring code modifications.

Cookiebot by Usercentrics pricing

The commentary is based on 35 reviews from Cookiebot by Usercentrics G2 reviews and Cookiebot by Usercentrics TrustPilot reviews.

Cookiebot's pricing is a recurring concern. Many reviewers find it expensive, especially for small businesses and non-profits. Some report unexpected charges, billing discrepancies, and difficulty canceling subscriptions. While some appreciate the reasonable price for the service provided, the overwhelming sentiment points towards pricey plans and questionable billing practices.

Users sentiment

Strongly negative
-0.83

See the Cookiebot by Usercentrics pricing page.

  • Cookiebot by Usercentrics has a free plan.

  • Cookiebot by Usercentrics has a free trial.

Free
€0

This plan includes limited features and is suitable for websites with up to 50 subpages.

Premium Lite
$8

This plan includes all premium features and is suitable for websites with up to 50 subpages.

Premium Small
$16

This plan includes all premium features and is suitable for websites with up to 350 subpages.

Premium Medium
$34

This plan includes all premium features and is suitable for websites with up to 3,500 subpages.

Premium Large
$56

This plan includes all premium features and is suitable for websites with more than 3,500 subpages.


Cookiebot by Usercentrics alternatives

  • Logo of CookieYes
    CookieYes
    Effortless cookie consent management for website compliance.
    Read more
  • Logo of iubenda
    iubenda
    Effortless privacy and cookie compliance for websites and apps.
    Read more
  • Logo of Didomi
    Didomi
    Simplifies user consent and privacy management for websites and apps.
    Read more
  • Logo of Seers
    Seers
    Manage cookie consent, comply with data laws, build user trust.
    Read more
  • Logo of CookieFirst
    CookieFirst
    Easy cookie consent management for a compliant, visitor-friendly website.
    Read more
  • Logo of AdOpt
    AdOpt
    Manage cookies, respect privacy, simplify compliance.
    Read more

Cookiebot by Usercentrics FAQ

  • What is Cookiebot by Usercentrics and what does Cookiebot by Usercentrics do?

    Cookiebot by Usercentrics is a consent management platform (CMP) that helps websites comply with data privacy regulations like GDPR and CCPA. It scans your website for cookies, provides customizable consent banners, and manages user consent preferences, simplifying compliance and building trust.

  • How does Cookiebot by Usercentrics integrate with other tools?

    Cookiebot integrates with various website platforms and Google products, including Google Tag Manager and Google Consent Mode. This enables seamless consent management and legally compliant online advertising. However, removing Cookiebot branding from banners requires code modifications.

  • What the main competitors of Cookiebot by Usercentrics?

    Top alternatives to Cookiebot by Usercentrics include Borlabs Cookie, Privacy1, MineOS, and Transcend. These platforms offer similar features, such as cookie management, consent logging, and compliance with data privacy regulations like GDPR and CCPA. They cater to various business sizes and needs.

  • Is Cookiebot by Usercentrics legit?

    Cookiebot by Usercentrics is a legitimate consent management platform (CMP). However, user reviews on platforms like Trustpilot and G2 raise concerns about customer service and pricing practices. While it offers helpful features for GDPR compliance, potential users should carefully weigh these factors.

  • How much does Cookiebot by Usercentrics cost?

    Cookiebot by Usercentrics offers a free plan for up to 50 subpages. Paid plans start at $8/month for the Premium Lite plan, increasing to $56/month for the Premium Large plan, depending on the number of subpages and desired features. A free 14-day trial is available.

  • Is Cookiebot by Usercentrics customer service good?

    Cookiebot's customer service receives many negative reviews. Users frequently report slow response times, lack of helpful solutions, and unresolved issues. While some users have positive experiences, the overwhelming sentiment points to significant problems with their customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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