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iubenda description
Iubenda is a legal compliance software that helps businesses make their websites and apps follow privacy laws like GDPR and CCPA. It offers tools to generate legally compliant documents such as privacy policies and cookie policies, as well as a consent management platform to collect user consent for cookies and data processing. Iubenda stands out with its automatic document updates based on legal changes and its user-friendly interface. It promises simplified legal compliance and peace of mind for businesses of all sizes.
What companies are using iubenda?
Who is iubenda best for
Iubenda simplifies legal compliance for businesses with websites and apps. It automates the creation and updating of privacy and cookie policies, manages user consent, and offers helpful support. Users praise the easy-to-use interface and comprehensive documentation, while some note difficulties with platform integration and occasional slow support responses.
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Ideal for small, medium, and large businesses seeking compliance solutions.
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Strong fit for various sectors, including healthcare, finance, and e-commerce.
iubenda features
Supported Iubenda automatically generates cookie and privacy policies. |
Supported Iubenda provides customizable consent banners. |
Supported Iubenda automatically updates privacy and cookie policies to comply with legal changes. |
Supported Iubenda blocks cookies before consent, using manual or automatic methods. |
Supported Iubenda tracks and logs user consent, storing records in its Consent Database. |
Supported Iubenda offers a consent database and privacy controls, enabling users to manage their preferences. |
Supported Iubenda supports multiple privacy laws, including GDPR, CCPA, and LGPD. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
iubenda reviews
We've summarised 245 iubenda reviews (iubenda TrustPilot reviews, iubenda Capterra reviews and iubenda G2 reviews) and summarised the main points below.
- Easy-to-use interface for generating privacy and cookie policies.
- Automatic policy updates based on legal changes.
- Comprehensive documentation and helpful guides.
- Excellent and responsive customer support, with specific praise for agents like Sahar, Dalia, Sara, Frits, Raffaele, Julia, Leonardo, and Lorenzo.
- Wide range of integrated services and clauses, covering various platforms and tools.
- Difficult to integrate with other platforms, and no support for the integration.
- Slow customer support response times, with delays up to several days.
- Inaccurate website scanner, requiring manual additions to policies.
- Confusing pricing structure and unclear licensing terms.
- Limited customization options for the cookie consent banner.
iubenda pricing
The commentary is based on 26 reviews from iubenda Capterra reviews, iubenda G2 reviews and iubenda TrustPilot reviews.
Iubenda is considered affordable and offers good value, especially for small businesses. While some find the pricing acceptable, others mention it can be expensive for multiple sites or languages, especially when needing all features. Some users suggest cheaper alternatives exist, particularly for new businesses.
Users sentiment
See the iubenda pricing page.
iubenda alternatives
iubenda FAQ
iubenda simplifies website and app legal compliance. It generates privacy and cookie policies, manages user consent, and automatically updates documents to reflect legal changes, offering peace of mind for businesses of all sizes. It's known for its easy-to-use interface and helpful customer support.
What is iubenda and what does iubenda do?
iubenda simplifies website and app legal compliance. It generates privacy and cookie policies, manages user consent, and automatically updates documents to reflect legal changes, offering peace of mind for businesses of all sizes. It's known for its easy-to-use interface and helpful customer support.
Iubenda offers integrations for various platforms, including WordPress, Wix, Squarespace, Shopify, and Google Tag Manager. However, some users have reported difficulties with the integration process and lack of support for certain platforms.
How does iubenda integrate with other tools?
Iubenda offers integrations for various platforms, including WordPress, Wix, Squarespace, Shopify, and Google Tag Manager. However, some users have reported difficulties with the integration process and lack of support for certain platforms.
Iubenda's main competitors include TermsFeed, Seers, Enzuzo, MineOS, Zendata, and Privacy1. These alternatives offer similar features like privacy policy generation, consent management, and compliance tools for various data privacy regulations.
What the main competitors of iubenda?
Iubenda's main competitors include TermsFeed, Seers, Enzuzo, MineOS, Zendata, and Privacy1. These alternatives offer similar features like privacy policy generation, consent management, and compliance tools for various data privacy regulations.
Yes, iubenda is a legitimate and safe software for managing legal compliance, especially for privacy policies and cookie consent. User reviews praise its ease of use and automatic updates, while some note occasional slow support responses and integration difficulties.
Is iubenda legit?
Yes, iubenda is a legitimate and safe software for managing legal compliance, especially for privacy policies and cookie consent. User reviews praise its ease of use and automatic updates, while some note occasional slow support responses and integration difficulties.
Iubenda offers several pricing plans depending on the needs of your business. There is no pricing information available on Gralio at this time. Reach out to iubenda directly for current product pricing and to determine if the product is worth it for you.
How much does iubenda cost?
Iubenda offers several pricing plans depending on the needs of your business. There is no pricing information available on Gralio at this time. Reach out to iubenda directly for current product pricing and to determine if the product is worth it for you.
Iubenda's customer service receives mixed reviews. While many users praise the helpful and responsive support, particularly mentioning agents by name, others report slow response times and difficulty getting issues resolved. Some experienced quick and efficient help, while others felt their concerns were not adequately addressed.
Is iubenda customer service good?
Iubenda's customer service receives mixed reviews. While many users praise the helpful and responsive support, particularly mentioning agents by name, others report slow response times and difficulty getting issues resolved. Some experienced quick and efficient help, while others felt their concerns were not adequately addressed.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.