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Crewhu description
Crewhu is a software platform designed specifically for Managed Service Providers (MSPs). It helps you measure and improve customer satisfaction (using metrics like CSAT and NPS) and then uses gamification and rewards to motivate your employees to keep those scores high. Crewhu integrates with other MSP tools you may already be using. It's a way to keep your employees engaged and your customers happy.
Who is Crewhu best for
Crewhu is a customer satisfaction and employee engagement platform built for MSPs. It helps collect customer feedback, reward employees, and boost morale through gamification. Users love its ease of use and integrations with PSA tools, while some find the survey customization and reporting features limited. If you're an MSP seeking to improve client happiness and team motivation, Crewhu might be a good fit.
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Ideal for small to medium-sized Managed Service Providers (MSPs).
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Best for MSPs in IT and software looking to boost customer satisfaction and employee engagement.
Crewhu features
Supported Crewhu collects feedback via email and website integrations. |
Supported Crewhu offers various integrations to streamline workflows and enhance productivity. |
Supported Crewhu supports contests, leaderboards, and rewards to motivate employees. |
Supported Crewhu offers customizable recognition badges to boost morale and engagement. |
Supported Crewhu supports a points-based system called "Crewhu Bucks" to reward employees. |
Supported Crewhu directly supports rewards and recognition, fostering a culture of appreciation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Crewhu reviews
We've summarised 92 Crewhu reviews (Crewhu G2 reviews) and summarised the main points below.
- Easy to use and implement.
- Excellent customer support.
- Effective gamification and rewards system.
- Integrates well with PSA tools.
- Provides valuable customer feedback.
- Difficult to customize surveys.
- Three feedback options (Excellent/Good/Poor) are limiting.
- Some integrations are clunky or incomplete.
- Reporting features could be improved.
- Mobile app functionality is lacking.
Crewhu pricing
The commentary is based on 11 reviews from Crewhu G2 reviews.
Crewhu offers a 60-day money-back guarantee for annual plans and a 14-day free trial. Implementation fees vary based on the chosen plan. Contact them for specific pricing details.
Users sentiment
See the Crewhu pricing page.
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Crewhu has a free trial.
Includes 1 Click Client Feedback, Survey Notifications, Survey Gamification, Website Widget, Reports & Dashboards, Scheduled Reports, Big Screen Dashboards.
All features in Listen, plus Reputation Management, Automated Testimonial Feed, and Survey Import, Recognition Badges.
All features in Recognize, plus Integrate Custom Sources and Metrics, Trends, Automate Contests, Automate Rewards, Create Net Promoter Score Campaigns, and Create Custom Surveys.
Crewhu alternatives
Workhuman Social RecognitionBoosts employee morale with easy peer-to-peer appreciation and rewards.Read more
Crewhu FAQ
Crewhu is a customer satisfaction and employee engagement platform for MSPs. It collects customer feedback, uses gamification and rewards to motivate employees, and integrates with other MSP tools. This boosts employee morale and improves customer happiness.
What is Crewhu and what does Crewhu do?
Crewhu is a customer satisfaction and employee engagement platform for MSPs. It collects customer feedback, uses gamification and rewards to motivate employees, and integrates with other MSP tools. This boosts employee morale and improves customer happiness.
Crewhu integrates with popular PSA tools, streamlining workflows and enhancing productivity. It connects with various platforms to centralize customer feedback, automate rewards, and improve reporting. This enhances data collection and team motivation.
How does Crewhu integrate with other tools?
Crewhu integrates with popular PSA tools, streamlining workflows and enhancing productivity. It connects with various platforms to centralize customer feedback, automate rewards, and improve reporting. This enhances data collection and team motivation.
Top alternatives to Crewhu for MSPs seeking to boost customer satisfaction and employee engagement include Awardco, ConnectWise PSA, and Empuls. These platforms offer various features like rewards programs, business management tools, and employee recognition functionalities.
What the main competitors of Crewhu?
Top alternatives to Crewhu for MSPs seeking to boost customer satisfaction and employee engagement include Awardco, ConnectWise PSA, and Empuls. These platforms offer various features like rewards programs, business management tools, and employee recognition functionalities.
Yes, Crewhu is a legitimate software platform. Reviews indicate it's easy to use with excellent customer support. It effectively uses gamification and rewards to improve customer satisfaction and employee motivation, making it a safe and valuable tool for MSPs.
Is Crewhu legit?
Yes, Crewhu is a legitimate software platform. Reviews indicate it's easy to use with excellent customer support. It effectively uses gamification and rewards to improve customer satisfaction and employee motivation, making it a safe and valuable tool for MSPs.
Crewhu's pricing starts at $119/month for the Listen plan, $239/month for the Recognize plan, and $499/month for the Grow plan. A 14-day free trial is available to help determine if the product is worth it for your business.
How much does Crewhu cost?
Crewhu's pricing starts at $119/month for the Listen plan, $239/month for the Recognize plan, and $499/month for the Grow plan. A 14-day free trial is available to help determine if the product is worth it for your business.
Crewhu receives positive feedback for its helpful customer support. Users mention the support team's knowledge and responsiveness in addressing questions and resolving issues. While some find the user interface confusing, the overall sentiment towards customer service is favorable.
Is Crewhu customer service good?
Crewhu receives positive feedback for its helpful customer support. Users mention the support team's knowledge and responsiveness in addressing questions and resolving issues. While some find the user interface confusing, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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