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Cust description
Cust is a customer success platform designed for mid-sized businesses to engage with their smaller customers effectively. Using AI, Cust learns about your customers, identifies their needs, and delivers personalized guidance and support. This automated approach helps drive customer engagement and improves their journey with your business.
Who is Cust best for
Cust is tailored for mid-sized businesses that need to connect better with a large customer base. It uses AI to understand customer needs and provide personalized support. We think it's a good option for subscription-based companies looking to automate and improve their customer success efforts.
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Great for mid-sized businesses (100-1000 employees) aiming to boost customer engagement and retention.
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We find that Cust is a strong fit for the software/IT/telecommunications sector and subscription-based business models.
Cust pricing
The commentary is based on 2 reviews from Cust G2 reviews.
We find that users generally consider Cust cost-effective and a good value. However, some suggest that pricing could be lower to better accommodate small and medium-sized businesses.
See the Cust pricing page.
Unlimited seats, unlimited email accounts, manage 250 contacts, CSM Copilot, 1 customer journey, one-click CRM integration, conversational insights, health score.
Unlimited seats, unlimited email accounts, manage 1,000 contacts, everything in Essential plan, CSM Autopilot, 3 customer journeys, integrate analytics platforms, integrate support platforms, integrate Slack Connect, run CS in any language, automate tasks across multiple platforms, automatically fix contact data.
Unlimited seats, unlimited email accounts, manage unlimited contacts, everything in Business plan, unlimited customer journeys, fine-tuned AI agents, custom integrations.
Cust alternatives
Upsales Sales and Marketing PlatformStreamlines sales, marketing, and revenue insights for B2B growth.Read more
Cust FAQ
Cust is a customer success platform using AI to help mid-sized businesses engage smaller customers. It learns customer needs, delivers personalized support, and automates engagement to improve the customer journey. We find this particularly helpful for subscription-based businesses looking to scale their customer success efforts.
What is Cust and what does Cust do?
Cust is a customer success platform using AI to help mid-sized businesses engage smaller customers. It learns customer needs, delivers personalized support, and automates engagement to improve the customer journey. We find this particularly helpful for subscription-based businesses looking to scale their customer success efforts.
I couldn't find information about Cust's direct integrations. However, it's designed to automate customer success tasks and centralize customer data, suggesting potential compatibility with other platforms through data imports or APIs. We recommend checking their website for the latest integration details.
How does Cust integrate with other tools?
I couldn't find information about Cust's direct integrations. However, it's designed to automate customer success tasks and centralize customer data, suggesting potential compatibility with other platforms through data imports or APIs. We recommend checking their website for the latest integration details.
We find that Planhat and Upsales Sales and Marketing Platform are good alternatives to Cust. They offer similar customer success and engagement functionalities. For lead generation and research, aomni and Alisha - AI SDR are also worth considering.
What the main competitors of Cust?
We find that Planhat and Upsales Sales and Marketing Platform are good alternatives to Cust. They offer similar customer success and engagement functionalities. For lead generation and research, aomni and Alisha - AI SDR are also worth considering.
Cust shows promising growth metrics with a significant increase in website traffic and employee count. However, with a 0/5 rating from limited reviews, we recommend further investigation to determine if Cust is the right fit for your needs.
Is Cust legit?
Cust shows promising growth metrics with a significant increase in website traffic and employee count. However, with a 0/5 rating from limited reviews, we recommend further investigation to determine if Cust is the right fit for your needs.
Cust's Essential plan is $400/month. The Business plan is $600/month. For their Scale plan, you'll need to contact them for custom pricing. We find that this tiered approach caters to different business sizes.
How much does Cust cost?
Cust's Essential plan is $400/month. The Business plan is $600/month. For their Scale plan, you'll need to contact them for custom pricing. We find that this tiered approach caters to different business sizes.
We find that Cust's customer support receives mixed reviews. Some users appreciate the automated replies and personalized conversations. However, others feel the automated responses lack a human touch and could be improved.
Is Cust customer service good?
We find that Cust's customer support receives mixed reviews. Some users appreciate the automated replies and personalized conversations. However, others feel the automated responses lack a human touch and could be improved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.