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Customers.ai description
Customers.ai is a software solution that helps businesses identify anonymous website visitors and turn them into leads. Using its "X-Ray Pixel" technology, it provides insights into visitor behavior, such as email addresses, pages visited, and time spent on site. Businesses can then use this data to create highly targeted marketing campaigns, improve email deliverability, and optimize ad retargeting efforts. Customers.ai integrates with popular marketing and sales tools and boasts a large database for enriching contact information.
Who is using Customers.ai?
Who is Customers.ai best for
Customers.ai helps small to medium businesses identify anonymous website visitors and convert them into leads. Using its "X-Ray Pixel", it provides insights into visitor behavior, allowing for targeted marketing campaigns. Users praise its excellent customer support and effective lead capture, while some note limitations in email customization and attribution reporting.
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Best for small to medium-sized businesses focused on digital marketing.
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Ideal for businesses seeking to enhance lead generation and customer engagement.
Customers.ai features
Supported Customers.ai offers contact enrichment through tools like their Consumer Directory. |
Supported Customers.ai tracks page paths as part of customer journey insights. |
Supported Customers.ai identifies companies visiting your website and provides insights into their behavior. |
Supported Customers.ai tracks individual visitor behavior in real time. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Customers.ai reviews
We've summarised 323 Customers.ai reviews (Customers.ai TrustPilot reviews and Customers.ai G2 reviews) and summarised the main points below.
- Excellent customer support, especially from specific account managers
- Effective lead capture and identification from website visitors
- Seamless integration with Facebook and Google Ads
- User-friendly interface
- Attribution reporting can be inaccurate
- Email customization options are limited
- Pricing can be expensive, especially with increasing lead volume
- Limited email design features
Customers.ai pricing
The commentary is based on 32 reviews from Customers.ai G2 reviews.
Customers.ai offers various pricing plans. While some users find the pricing reasonable, especially for the features offered, others consider it expensive, particularly as lead storage fees accumulate. A few users mention pricing increases and hidden fees, contributing to negative pricing sentiment. Free and trial options are limited.
Users sentiment
See the Customers.ai pricing page.
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Customers.ai has a free plan.
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Customers.ai has a free trial.
Enriched and targetable contact data for both known profiles and unknown anonymous visitors, encrypted audiences sent to Google Ads, Meta Ads Custom Audiences and Meta Conversions API, fully restore signal loss due to Meta Pixel cookie deprecation.
Contact data and on-site behavior tracking of identified visitors, fully restore returning contact signal loss due to third-party cookie deprecation, native or API integration with ESPs, CRMs and direct mail solutions, consumer or business contact enrichment, advanced audience segmentation, persistent customer journey tracking, suite of email deliverability optimization tools.
Contact data and on-site behavior tracking of identified visitors, fully restore signal loss due to Meta Pixel and third-party cookie deprecation, encrypted audiences sent to Google Ads, Meta Ads and Meta Conversions API, native or API integration with ESPs, CRMs and direct mail solutions, consumer or business contact enrichment, advanced audience segmentation, persistent customer journey tracking, suite of email deliverability optimization tools.
Agency partner promotion, new business referrals, agency partner software training, improved client results using Customers.ai.
White label website visitor contact data, HighLevel integration.
Customers.ai alternatives
Customers.ai FAQ
Customers.ai identifies anonymous website visitors and converts them into leads. It provides insights into visitor behavior, enabling targeted marketing campaigns and improved ad retargeting. It integrates with popular marketing tools and offers contact enrichment. Customers praise its lead identification and user-friendly interface but note limitations in email customization and reporting accuracy.
What is Customers.ai and what does Customers.ai do?
Customers.ai identifies anonymous website visitors and converts them into leads. It provides insights into visitor behavior, enabling targeted marketing campaigns and improved ad retargeting. It integrates with popular marketing tools and offers contact enrichment. Customers praise its lead identification and user-friendly interface but note limitations in email customization and reporting accuracy.
Customers.ai integrates with popular marketing and sales tools, including Facebook and Google Ads. This allows for streamlined workflows and enhanced lead generation efforts. It also offers API access for custom integrations.
How does Customers.ai integrate with other tools?
Customers.ai integrates with popular marketing and sales tools, including Facebook and Google Ads. This allows for streamlined workflows and enhanced lead generation efforts. It also offers API access for custom integrations.
Top alternatives to Customers.ai include HubSpot Marketing Hub, ActiveCampaign, and Pearl Diver. These competitors offer similar features such as lead identification, website visitor tracking, and marketing automation. Opensend and Koala are also comparable options.
What the main competitors of Customers.ai?
Top alternatives to Customers.ai include HubSpot Marketing Hub, ActiveCampaign, and Pearl Diver. These competitors offer similar features such as lead identification, website visitor tracking, and marketing automation. Opensend and Koala are also comparable options.
Yes, Customers.ai is a legitimate software solution. It effectively identifies anonymous website visitors, converting them into leads. However, some users mention inaccurate attribution reporting and limited email customization.
Is Customers.ai legit?
Yes, Customers.ai is a legitimate software solution. It effectively identifies anonymous website visitors, converting them into leads. However, some users mention inaccurate attribution reporting and limited email customization.
Customers.ai offers a free trial and free plan. All other plans, including those for advertisers, email marketers, and agencies, have custom pricing based on usage and identified visitors. Contact Customers.ai for a price quote.
How much does Customers.ai cost?
Customers.ai offers a free trial and free plan. All other plans, including those for advertisers, email marketers, and agencies, have custom pricing based on usage and identified visitors. Contact Customers.ai for a price quote.
Customers.ai receives positive feedback for its helpful customer support team, particularly their dedicated account managers. Users also appreciate the software's lead identification capabilities and integrations. However, some have noted occasional issues with reporting accuracy and limited email customization.
Is Customers.ai customer service good?
Customers.ai receives positive feedback for its helpful customer support team, particularly their dedicated account managers. Users also appreciate the software's lead identification capabilities and integrations. However, some have noted occasional issues with reporting accuracy and limited email customization.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.